Not a big deal but occasionally I get a Windows message telling me Creative Cloud has stopped running.
The options are "troubleshoot" or" Restart". I choose restart and go on about my merry way. Windows 7 64 bit event viewer has information I cannot decipher. It is a minor annoyance but I would like to solve the issue. Any ideas
Symmetry I would recommend using the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.
Similar Messages
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when i open my i3tunes on my computer i get an error message telling me that iTunes has stopped working..the message is as follows...Microsoft Visual C runtime library Program C:\program files (86) iTunes\iTunes.exe R6025 -Pure virtual function call.. How do i fix this
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"
I have removed it and redownloaded it several times, and still no luck... HELP!
When I contacted Adobe support that's all they suggested, to reinstall...taveliben
What computer operating system?
Uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled is not a bad idea. But, let us look at some other
factors before that.
1. When you try to open the program, how far do you get....Welcome Screen - clicking on Organizer or Video Editor or other?
Have you tried to open the program directly from the Adobe Premiere Elements.exe file after you have applied Run As Administrator to that file?
2. Does the problem exist with and without the antivirus and firewall(s) disabled? Are you working in a school or company network?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card driver version up to date according to the website of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed and are you running the programs as administrator?
Let us start here and then decide what next based on the details in your reply.
Besides uninstall/ccleaner/reinstall, we may next try deleting the Adobe Premiere Elements Prefs file or the whole 13 Folder in which it
exists or installing the program in a newly created user account with administrative privileges and trying to run the program from there.
But, let us rule in or out the first 4.
Any questions or need clarification on any of the above, please do not hesitate to ask.
Thank you.
ATR -
Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it at all.
Without proper system information and the application logs nobody can tell you much.
Troubleshoot Creative Cloud download and install issues
Mylenium -
When I launch PH in CC, I get a window that pops up saying, PS has stopped working, this it shuts down. Is there a fix.
These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840 -
trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
I already Uninstalled and reinstalled the product and it still does not work.Hi,
Try to uninstall the software again and you have to manually
Delete the following folders:
[Startup Disk]/Library/Application Support/Adobe/Adobe PCD
[Startup Disk]/Library/Application Support/Adobe/caps
[Startup Disk]/Library/Application Support/Adobe/backup
[Startup Disk]/Library/Preferences/FLEXnet Publisher/
[Startup Disk]/Library/Application Support/FLEXnet Publisher/
Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
After that try to run the cleaner tool as mentioned by kglad.
Restart machine and then try to install again.
*** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem. -
the message:" Mozilla Firefox plugin-container has stopped working properly" appears regularly in my maintenance center. I am on Windows 7 and Firefox 3.6.17
I had the same type of failure. It was caused by a FF upgrade from V4 to V9.1. Dearing 1955 did not say what version caused the problem. My USB ports started acting up. I could not install the Webcam that was installed before. The HP Scanner of my OJ 8500 stopped working (USB). Did get it to work via Wireless. Removing FF did not clear the problem. Believe I have infected USB driver now.
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I can't open the new "Purchased" feature. I've downloaded the new Safari, but Itunes doesn't recognize that I have. Any help?
You downloaded Safari on your iPhone? And you are getting this error message on your iPhone?
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Creative Cloud has stopped working. I have the window but nothing within the window. Any help?
Photoshop CC and Bridge are working fine. I can not get the CC updater to work, I only have a blank window. What should I do next?
Maybe you should post on
Adobe Creative Cloud
or
Creative Cloud Download & Install -
After rebooting my PC to finish Norton's installation, I opened Firefox and all of my bookmarks and add-ons were gone. My persona was also missing, too. Is there any way to remedy this without having to go through and re-bookmark every page?
I also found an article entitled, "Bookmarks and toolbar buttons not working after upgrading," to which I was redirected after clicking on the link "Configuring Norton 360" from the article "Lost Bookmarks." However, it says that "This article is no longer maintained, so its content might be out of date."Thanks, but I checked iCloud and it has none of them.
If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it. -
Am I the only one seeing this?
In this forum when I use Firefox, the search field is fine. But when I use Safari it's like I see two search fields on top of each other.
files.me.com/jefflessard/u03492
I assume it's a Webkit vs Gecko problem but it's kind of ironic that Apple very own browser dosen't render the company's website properly...J-F --
This has been mentioned many many times.
And yes, it's very ironic.
They're "working on it." -
Desktop background turned white. shortcuts work ok.
I think this is not a Firefox issue. Please try this: Right-click on the desktop, choose 'Properties' click the 'Desktop' tab and 'Customize Desktop' > 'Web'. Deselect or delete all the web addresses in the middle box. And click 'Ok'.
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I recently updated my iPad 2 to iOS 5 beta 2 and updated iTunes to the second beta. Now whenever I connect my iPad toitunes,it instantly pops up with an error message saying "iTunes has stopped working. A problemcaused the program to stop working correctly. Please close the program." iTunes still mdetects my other two iPhones and iPod touch on 3.1.3, 4.1, and 4.2.1. Also, iTunes will recognize my iPad just fine on the administrator account.
You are using ADE on Windows or Mac ? and their versions ??
Please restart your machine and try once again.
Thanks -
the inner screen to my ipod 4th gen is cracked at first it was no big deal but now the screen keeps flickering and i cant use it. a grey spot appeared andnow it takes up 1/4 of the screen what should i do?.need help, i also dont have the warranty any more.
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
Like I say I'm the title... A little part "colour" on my iPod5 came off after I dropped my iPod on a stone table.
I just want to know that can Apple repair it or it doesn't count on the guarantee? It's not a big problem but I just got it few month ago...It's brand new! Do that's why I'm curious..:) and if they can repair... Will it gonna be free?When you get your iPod repaired / replaced... do yourself a favor, spend a few more bucks and but a case, like a Lifeproof or Griffin Survivor. Both cover the entire iPod and offer protection against drops and falls, weather, sand, dust, etc. and will at least minimize if not prevent damage to your iPod. Good luck.
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