Not a dead pixel.....but actually something stuck under the screen
I just got home from the Apple Store where they swapped out my iPhone because on some phone calls there would be a crackling sound like the earpiece in the phone was blown or something. I got home and was getting it set up and on white screens a see a little dark dot. I thought it might be a dead pixel but when you turn it off and look at the screen and turn it just right you can actually see something underneath the glass. I don't want to be a pain but this is really going to bug me. Should I take it back again?
Yes I have had this problem
The first phone I had, had a "stuck" pixel (it was always whiteish/blueish/greenish on any black/dark background). It was only one pixel but they exchanged it.
The next had another bad pixel and a piece of lint or something...they exchanged it again, though this took some arguing and second opinions. Finally I found the manager who agreed with me unlike the guy at the "genius" bar.
This one AGAIN had Many pieces of noticeable debris. They exchanged this one right away, no questions.
Now I'm on my 4th phone haha and it has Several "stuck" pixels. Around 5 or 6 actually noticeable ones. Its really driving me nuts. I want to have a phone with a good screen and have all this exchanging nonsense to be over. It also has another piece of dust you can see on white screens and when the phone is off.
I brought it in and they said to give it a few weeks and see if it gets better or worse. I said okay and left. It's just too upsetting for me. The thing was over 600 bucks. I'm going to another apple store tomorrow. Hopefully they can fix or replace it with one I can examine before I leave.
Did they replace yours with a good one?
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