Not a Happy Camper - Please help!
I bought my iMac in October 2007 after living in the Windows world for decades. I had finally had enough of Microsoft's bugs and looked forward to being able to use a computer without having to become a tech support guru myself. Alas, I've got "some issues" that I desperately need your help or opinion on.
My system is a 20" iMac upgraded to 2GB or RAM. I also have a WD 500GB external drive. Everything else is stock.
My issues are as follows:
1) The system sometimes is either slow or applications freeze
2) Time Machine has stopped working again. Even if I try to manually do a backup nothing happens.
3) The system occasionally loses a setting such as asking me to enter my password for email, or when I open up Pages or Word, I get the welcome as if it's never been opened before.
I have reloaded the OS (Leopard - purchased later) twice now, and the system usually seems to work fine until I reload my documents.
The only software currently loaded beyond the OS is iWork and Office Mac 2004. I'm wondering if there could be something in my data that is causing my issues? My data consists mainly of photos, music, and some Excel & Word docs.
I'd be glad to answer & expand on anything so that I can begin to enjoy the Mac world, but for now I'm very cautious. I've already lost two months worth of data when I didn't realize that Time Machine wasn't working properly.
Thanks in advance,
Ashford
1) You might want to start from scratch again but this time do not migrate your files with the migration assistant. Create a new user name and password, install iWork and Office, install all Apple software updates, then transfer your files over one section at a time testing each one to make sure its working properly before transferring anything else.
Run Disk Utility on your system and external drive. Open Applications/Utilities/Disk Utility select your hard drive on the left then under the first aid tab click Repair Disk Permissions. You can also Verify your startup volume and click Repair Disk on your external drive. Make sure that your external is formatted Mac OS Extended(Journaled). If it is not Mac formatted it will not work properly if at all with Time Machine. Repairing the Disk Permissions is something you can do periodically especially after installing Apple updates.
Breakdown your files basically into 4 categories and set them up separately one section at a time: Pictures, Music, Documents, and email. If you need any help with this process let us know.
2) After the initial setup and manual migration of your files, disconnect your external drive and leave it off for the first week or so. This is to make sure everything is running smoothly as is without the external attached. If all works smoothly after the first week then move on to setting up Time Machine with your external drive. This way if it goes downhill at that point you will no where the problem lies. Also depending on how your hard drive is formatted and what you want to do with it I may have suggestions on how to set it up.
3) This is normal if the Application receives a software update from Apple. Go to the Apple Menu in the top left hand corner choose System Preferences/Software Update. Leave the box checked to Check for updates Weekly but un-check Download important updates automatically. This way there are no background tasks running slowing you down or hogging your bandwidth un-knowingly.
George
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when i open iphoto i see my photo's for 1 second and then they are gone .The photo's are still there but i can see them only on the bottom or top of my screen when i try to open them i get a sign that it is not possible.Can somebody please help me?
Have you upgraded to iPhoto 9.6 for compatibility with Yosemite? If not, try that first.
It looks like iPhoto has lost the connection between the thumbnails and the original image files.
This can be caused by a corrupted iPhoto library, or the originals have been deleted or moved.
Try first to rebuild your iPhoto Library:
If you do not have a current backup of the iPhoto library, make a copy of the library, but do not overwrite any previous backup.
Launch iPhoto with the ⌥⌘-key combination (option-command) held down.
Select "rebuild" from the first aid panel. This may take a while for a large library.
Can you now see your photos again?
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my youtube does not work on safari only when i try to play a video it says "This video is not available on mobile add to playlist" But i am using a mac air 11 inch it is not a mobile. Please Help. i have to use the youtube on firefox or chrome. At times it also say QuickTime Player can't open "video.3gp". and
The file may be damaged or may not be a movie file that is compatible with QuickTime Player. when i try to open a video on youtube on safariI too am having the same issue as the OP.
Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
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VideoFormat.RLE is not working.. please help
Hi all,
I am creating AVI file from Bitmap that are compressed(As well as non-compressed) throught RLE Algorithm
Code makes .AVI file. But this file is not accurate..
Please help me..
I am attaching the code with it.
========================================================
package animation;
import java.io.*;
import java.awt.Color;
import java.awt.Dimension;
import javax.media.*;
import javax.media.control.*;
import javax.media.protocol.*;
import javax.media.datasink.*;
import javax.media.format.VideoFormat;
import bmpCreation.BitmapImage;
public class AviCreator implements ControllerListener, DataSinkListener {
private Object waitSync = new Object();
private boolean stateTransitionOK = true;
private Object waitFileSync = new Object();
private boolean fileDone = false;
private boolean fileSuccess = true;
* A DataSource to read from a list of BITMAP Images
* turn that into a stream of JMF buffers.
* The DataSource is not seekable or positionable.
private class ImageDataSource extends PullBufferDataSource
private ImageSourceStream streams[];
ImageDataSource(int width, int height, int frameRate)
streams = new ImageSourceStream[1];
streams[0] = new ImageSourceStream(width, height, frameRate);
public void setLocator(MediaLocator source)
public MediaLocator getLocator()
return null;
* Content type is of RAW since we are sending buffers of video
* frames without a container format.
public String getContentType()
return ContentDescriptor.RAW;
public void connect()
public void disconnect()
public void start()
public void stop()
* Return the ImageSourceStreams.
public PullBufferStream[] getStreams()
return streams;
* We could have derived the duration from the number of
* frames and frame rate. But for the purpose of this program,
* it's not necessary.
public Time getDuration()
System.out.println("dur is " + streams[0].nextImage);
//return new Time(1000000000);
return DURATION_UNKNOWN;
public Object[] getControls()
return new Object[0];
public Object getControl(String type)
return null;
* The source stream to go along with ImageDataSource.
private class ImageSourceStream implements PullBufferStream
final int width, height;
final VideoFormat format;
// ColorPalette clrPal;
float frameRate;
long seqNo = 0;
int nextImage = 0; // index of the next image to be read.
boolean ended = false;
public ImageSourceStream(int width, int height, int frameRate)
this.width = width;
this.height = height;
// Bug fix from Forums (next line)
this.frameRate = (float) frameRate;
System.out.println("FrameRate = " + frameRate);
format = new javax.media.format.VideoFormat(VideoFormat.RLE,new Dimension(width, height),
Format.NOT_SPECIFIED,Format.byteArray,frameRate);
* We should never need to block assuming data are read from files.
public boolean willReadBlock()
return false;
* This is called from the Processor to read a frame worth
* of video data.
public void read(Buffer buf) throws IOException
// Check if we've finished all the frames.
if (nextImage >= 20)
// We are done. Set EndOfMedia.
System.err.println("Done reading all images.");
buf.setEOM(true);
buf.setOffset(0);
buf.setLength(0);
ended = true;
return;
//System.out.println("nextImage := " + nextImage);
nextImage++;
byte data[] = null;
byte data_copy[] = null;
// Check the input buffer type & size.
if (buf.getData() instanceof byte[])
data = (byte[]) buf.getData();
// Check to see the given buffer is big enough for the frame.
BitmapImage imgLoaded = new BitmapImage();
//Note that loadBitmapImage is my own function and works fine.
imgLoaded.loadBitmapImage("E:/Images/untitled.bmp");
int nDataLength = imgLoaded.getByteArray().length;
if (data == null || (data.length<nDataLength-118))
data = new byte[ nDataLength - 118];
Here I am not much sure but I think Bitmap Header will be 118 Bytes.
//Consider
data_copy = new byte[nDataLength];
buf.setData(data);
// Bug fix from Forums ( next 3 lines).
long time = (long) (seqNo * (1000 / frameRate) * 1000000);
buf.setTimeStamp(time);
buf.setSequenceNumber(seqNo++);
("E:/ApplicationDemo/ApplicationDemo/Compressed.bmp");
data_copy = imgLoaded.getByteArray();
for(int nCount=118;nCount<nDataLength;nCount++)
data[nCount-118] = data_copy[nCount];
buf.setOffset(0);
buf.setLength(nDataLength-118);
buf.setFormat(format);
buf.setFlags(buf.getFlags() | Buffer.FLAG_KEY_FRAME);
* Return the format of each video frame. That will be JPEG.
public Format getFormat()
return format;
public ContentDescriptor getContentDescriptor()
return new ContentDescriptor(ContentDescriptor.RAW);
public long getContentLength()
return 0;
public boolean endOfStream()
return ended;
public Object[] getControls()
return new Object[0];
public Object getControl(String type)
return null;
@Override
public void controllerUpdate(ControllerEvent evt) {
if (evt instanceof ConfigureCompleteEvent
|| evt instanceof RealizeCompleteEvent
|| evt instanceof PrefetchCompleteEvent)
synchronized (waitSync)
stateTransitionOK = true;
waitSync.notifyAll();
else if (evt instanceof ResourceUnavailableEvent)
synchronized (waitSync)
stateTransitionOK = false;
waitSync.notifyAll();
else if (evt instanceof EndOfMediaEvent)
evt.getSourceController().stop();
evt.getSourceController().close();
@Override
public void dataSinkUpdate(DataSinkEvent evt) {
if (evt instanceof EndOfStreamEvent)
synchronized (waitFileSync)
fileDone = true;
waitFileSync.notifyAll();
else if (evt instanceof DataSinkErrorEvent)
synchronized (waitFileSync)
fileDone = true;
fileSuccess = false;
waitFileSync.notifyAll();
public boolean createAvi(int width, int height, int frameRate, String outputFile){
// Generate the output media locators.
MediaLocator oml;
if ((oml = createMediaLocator(outputFile)) == null)
System.err.println("Cannot build media locator from: " + outputFile);
System.exit(0);
doIt(width, height, frameRate, oml);
return true;
* Create a media locator from the given string.
private static MediaLocator createMediaLocator(String url) {
MediaLocator ml;
// if (url.indexOf(":") > 0 && (ml = new MediaLocator(url)) != null)
// return ml;
// if (url.startsWith(File.separator))
// if ((ml = new MediaLocator("file:" + url)) != null)
// return ml;
// else
String file =
"file:" + /*System.getProperty("user.dir") + File.separator +*/ url;
if ((ml = new MediaLocator(file)) != null)
return ml;
return null;
private boolean doIt( int width, int height, int frameRate, MediaLocator outML) {
ImageDataSource ids = new ImageDataSource(width, height, frameRate);
Processor p;
try
System.err.println(
"- create processor for the image datasource ...");
p = Manager.createProcessor(ids);
catch (Exception e)
System.err.println(
"Yikes! Cannot create a processor from the data source.");
return false;
p.addControllerListener(this);
// Put the Processor into configured state so we can set
// some processing options on the processor.
p.configure();
if (!waitForState(p, Processor.Configured))
System.err.println("Failed to configure the processor.");
return false;
// Set the output content descriptor to QuickTime.
p.setContentDescriptor(
new ContentDescriptor(FileTypeDescriptor.MSVIDEO));
// Query for the processor for supported formats.
// Then set it on the processor.
TrackControl tcs[] = p.getTrackControls();
// for (int i = 0; i < tcs.length; i++) {
// Format format = tcs.getFormat();
// if (tcs[i].isEnabled() && format instanceof VideoFormat) {
//Dimension size = ((VideoFormat)format).getSize();
//float frameRate = ((VideoFormat)format).getFrameRate();
//int w = (size.width % 8 == 0 ? size.width :(int)(size.width / 8) * 8);
//int h = (size.height % 8 == 0 ? size.height :(int)(size.height / 8) * 8);
// VideoFormat jpegFormat = new VideoFormat(
// VideoFormat.JPEG_RTP, new Dimension(w, h), Format.NOT_SPECIFIED, Format.byteArray, frameRate);
/// messageLabel.setText("Status: Video transmitted as: " + jpegFormat.toString());
//int nLength = tcs.length;
// System.out.println(nLength);
Format f[] = tcs[0].getSupportedFormats();
if (f == null || f.length <= 0)
System.err.println(
"The mux does not support the input format: "
+ tcs[0].getFormat());
return false;
tcs[0].setFormat(f[0]);
System.err.println("Setting the track format to: " + f[0]);
// We are done with programming the processor. Let's just
// realize it.
p.realize();
if (!waitForState(p, Processor.Realized))
System.err.println("Failed to realize the processor.");
return false;
// Now, we'll need to create a DataSink.
DataSink dsink;
if ((dsink = createDataSink(p, outML)) == null)
System.err.println(
"Failed to create a DataSink for the given output MediaLocator: "
+ outML);
return false;
dsink.addDataSinkListener(this);
fileDone = false;
System.err.println("start processing...");
// OK, we can now start the actual transcoding.
try
p.start();
dsink.start();
catch (IOException e)
System.err.println("IO error during processing");
return false;
// Wait for EndOfStream event.
waitForFileDone();
// Cleanup.
try
dsink.close();
catch (Exception e)
p.removeControllerListener(this);
System.err.println("...done processing.");
return true;
* Block until the processor has transitioned to the given state.
* Return false if the transition failed.
private boolean waitForState(Processor p, int state)
synchronized (waitSync)
try
while (p.getState() < state && stateTransitionOK)
waitSync.wait();
catch (Exception e)
return stateTransitionOK;
* Create the DataSink.
private DataSink createDataSink(Processor p, MediaLocator outML)
DataSource ds;
if ((ds = p.getDataOutput()) == null)
System.err.println(
"Something is really wrong: the processor does not have an output DataSource");
return null;
DataSink dsink;
try
System.err.println("- create DataSink for: " + outML);
dsink = Manager.createDataSink(ds, outML);
dsink.open();
catch (Exception e)
System.err.println("Cannot create the DataSink: " + e);
return null;
return dsink;
* Block until file writing is done.
private boolean waitForFileDone()
synchronized (waitFileSync)
try
while (!fileDone)
waitFileSync.wait();
catch (Exception e)
return fileSuccess;As I know getSupportedFormats doesn't support BMP files.
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I am having trouble dating to version 3.6.14 or updating to the Beta testing. I am running Linux/Ubutu OS and I get this error message:/tmp/p7x3vko2.part could not be saved, because the source file could not be read. Please help. Thank you , Deb
Solved for me.
I set the owner/permissions of my profile's mozilla folder's (and all the files in it) to read/write access, and the problem disappeared.
in linux:''
* cd /home/myusername/.mozilla
* chown -cR myusername:mygroup ./
* chmod -cR +rw ./
'''Never do that with root privs (nor with sudo)''' -
Bluetooth Driver In Windows 8.1 is Not Working after upgrading please help (pavilion g6 2008Tx)
Bluetooth Driver In Windows 8.1 is Not Working after upgrading please help (pavilion g6 2008Tx)
what cAN i do to make it work?please helpHi:
If your model uses a Ralink wireless card, see if installing this bluetooth driver works.
http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_135494_1 -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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Hello, the 'Save As' dialog box used to allow the backspace button to go up one level in the directory when the focus is in the folder contents box but it does not work any more, please help. BTW the same 'Save As' dialog in other applications still allow the backspace button to go up one level in the directory.
cor-el,
I kept forgetting and procrastinating about following your instructions, since I have internet access only for limited amounts of time and usually I am busy with important tasks when I am.
Out of the blue, the problem corrected itself (the Save As box started to open full screen, then shrunk down to a normal size and the edges can now be dragged to a custom size).
Even the copy and paste problem in the filenaming area seems to have been less troublesome lately even though there have been no updates to Firefox in a few weeks.
Even though I marked the solution as not helpful, the problem has in fact been resolved. I will save the solution instructions in case the issue returns. -
I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it.
Please help! thanks in advance.I am desperate right now. I'm not sure if I got myself into some real trouble since I got the in-app and it works fine, but the purchase did not show up. It usually asks ms if I want to pay 2.99 and I would press "yes," but this time it did not ask and I feel like I got this app without paying for it. please any advice!?
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I want to buy the double coins from the game subway surfers! But they told me to contact the itunes support! I don't know why it's not working.. Please help! iPhone 4ss
These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption
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i tried to activate my iphone. i inserted the my sim card into the iphone and when i connect my iphone to my pc to activate it itunes did not recognize it. please help me.
are you sure thet the sim card is the sim card from the right service provider ? When and where did you bought it ?
-
on apple tv you can sign in to mobileme account but it wont allow me to, it says mobileme account could not be found. please help??
OK - I am trying to be rude either, just very frustrated.
I hope the OP is not put off and for her benefit I will post this.
If you are looking for galleries and have an otherwise functioning ATV2 read no further.
If you are trying to get your unit to work because:
1) You have selected to send feedback to Apple and then wanted to key in your mobile me address and failed, or
2) Tried to set the iTunes store by using your me address, because they are the same, or
3) You are trying to set up home sharing using your mobile me address
then as part of the set up process you will, having keyed in your .me address and password, have got the message that your mobile me account can not be found.
If you look under the general section, you have the option to set time zone. If this shows Cupertino and you have selected either "automatic time setting" or keyed in another town not on Pacific ST and you are not in Cupertino then date and time have not set.
You can unplug the unit and leave for a few minutes, you can select to reset and restore. You can check that your router allows access to the necessary ports (typically 53, 80, 123, 443, 3689 and UDP 5353).
If your Apple TV on reset and opening the ports, still hangs at "setting date and time," then you are one of a group of people being blocked access for some reason that is not being shared openly - other than my comment above about server issues at Apple's end. This is not malicious but just repeating information posted on this and other fora. I can not confirm or deny, but when every other option has been discounted then only certain solutions remain.
I wish you luck in getting your ATV to work as it should.
PS I don't think cables are an issue here as you obviously are seeing something on the screen to see that you can't log in. -
I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?
Hi troy157,
I'm sorry you are having issues with the iMovie app you purchased for your iPhone5.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if app finishes downloading/updating.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your device
Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy -
On my ipod touch my songs start in random places and jump to different places as it plays, the remember position is not ticked can anyone please help?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
Usbs not working very frustrating please help
My usbs have all stopped working for no reason just after i did my last windows update even with a roll back it still says this error in the picture very frustrating i updated bios on my motherboard and downloaded usb drives but still did not fix the issue
please help it says unknown usb device(device descriptor failed)whn i plug hard drives in the usb has power but it wont show up on my pc also happens with my keyboard and mouse even after driver re installs please help.Hi,
For this issue,please let us know the error code.
Meanwhile, I suggest we disable and re-enable the USB controller to check the result.
This lets the controllers recover the USB port from its unresponsive condition.
To disable and re-enable the USB controllers, follow these steps:
1.Press Win+X，and select Device Manager.
2.Expand Universal Serial Bus controllers.
Note You might have to scroll down the list to find this item.
3.Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
4.Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.
5.Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
6.Check the USB device to see whether it is working.
Regards,
Kelvin hsu
TechNet Community Support
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