Not a recognized Help Project File

I need to address two problems which together have me 'dead
in the water'.
First, I am unable to open any RoboHelp HTML Project file.
Attempting to do so produces the following message: The file
"filename.xpj" is not a recognized Help Project file and cannot be
opened.
Second, every attempt to create a new Project produces the
following result: An Adobe RoboHelp 7 message box opens, explains
the RH7 has encountered a problem and needs to close - sorry for
the inconvenience. The 'more information' link identifies
utilities.dll as the module name - I tried registering the dll but
it has no entry point. Anyway, clicking OK crashes RH.
I've tried searching for the first condition but the forum's
search engine is down. Any help is appreciated.

This was a problem seen in an earlier version and the cause
was never really identified. However, some solutions were found and
these are in Snippets on my site.
Haven't heard of it for a while now though and certainly not
with RH7.

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