Not able to access DB on VM after getting Reserved IP

Hi,
I have Reserved an Public Virtual IP for my VM 23.102.xxx.xxx The OS WIN server 2012 R2 and and has SQL server 2012 running on it.
Problem:
1. I'm not able to access the DB or connect to the server form outside( from my local machine). I was able to connect when the Public Virtual IP wasn't reserved.
2. As my website is hosted on the same VM, I use the Internal IP address as the Binding IP address, however I recently noticed that the Internal IP address has changed and my website was down.
3. How do I prevent the Internal IP address from changing. So that I don't have to reset my webconfig and binding IP address frequently?

Hi,
Thanks for your question.
1. How did you connect to the VM? I recommend you to use DNS name of the cloud service(xxx.cloudapp.net) with the public port for RDP to connect to see if the issue persists.
2. In general, if you shut down an Azure VM to stopped (deallocated) status, the resources for the VM will be released and the internal IP address may be changed.
3. You can assign a static internal IP address to an existing VM if it is in a virtual network. For more detailed information, please refer to the link below:
Configure a Static Internal IP Address for a VM
Best regards,
Susie
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