Not able to apply the update to Adobe Muse

Muse is already installed but wants to update every time I open it. The updater gets all the way to the end and then it tell me the installer is damaged and I need to get a new one. How can I reinstall. Do I have to deactivate or trash my current file and will manager let me redownload then?

Branched this out to a separate discussion. Please review the install log for the update you are trying to apply. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

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I am using my iPhone 5 to take pictures and have started a blog with pictures. I am not able to do the update on my phone due to lack of memory.

I am using my iPhone 5 to take pictures and have started a blog with pictures. I am not able to do the update on my phone due to lack of memory. I wanted to know how much difference this will make to my pictures.
If anyone had suggestions on how to maximize picture quality n use without the update, I'd appreciate it
<Link Edited By Host>

If the lack of space on your phone is due to pictures, you may want to consider transferring some (or all) to a computer and deleting them from the phone. That is a good practice even if you have space on the phone. Instructions: http://support.apple.com/kb/ht4083

I am not able to use the ftp export in Muse. When I enter my host, name and password, I get a long interlude of rainbow wheel and finally the message that my ftp host cannot be found. I have verified the name and that it is port 21. I can export to html a

I am not able to use the ftp export in Muse. When I enter my host, name and password, I get a long interlude of rainbow wheel and finally the message that my ftp host cannot be found. I have verified the name and that it is port 21. I can export to html and use another ftp client to upload (to the same server) but this is tedious and making minor changes is painful. Have you encountered this and found a solution?

Hi Susan,
In that case I will recommend that you consult a local technician/IT team and see if there is some network connectivity issue with your machine.
- Abhishek Maurya

Fustrated of not able to get the update download.

Ok, this is getting ridulous, I have been trying to download the maverick for the past hour and it is not getting anyway. Is this going to be like this, not user friendly,

Lily188,
it sounds like you’ve been trying to install the OS X 10.9.1 update (i.e. a patch to Mavericks) rather than OS X 10.9 Mavericks itself. The OS X 10.9.1 update will not install unless OS X 10.9 Mavericks has already been installed. You’ll need to download the full Mavericks from the App Store rather than the 10.9.1 update. (I think that Apple updates the full Mavericks download as each patch is released, so the full Mavericks that you download should already have the 10.9.1 update incorporated into it.)
I understand now what the Apple support person was trying to do. He had asked you to open About This Mac on the Apple Menu of your MacBook Air. On that window is in big black bold type “OS X”, and in smaller grey type underneath of it, there’s a line that says “Version 10.8.#”, with the “#” representing the Mountain Lion patch level that is on your MacBook Air. If you click once on the word “Version”, it will replace the Version line with “Build ##?###”, where the “##?###” represents the build level of the particular version of Mountain Lion that is on your MacBook Air.
No, I’m sure that your copy of Mountain Lion is legitimate. I think that Pete was wondering if you might have had a developer’s copy of Mountain Lion installed, which typically has a different build number than a retail copy; it’s similar to what the Apple Support person was trying to determine.

Installation error, "Window installer does not permit updatating of managed advertised product. At least one feature of the product must be installed before applying the update.

When my downloading until 80%, appear Installation error, "Window installer does not permit updatating of managed advertised product. At least one feature of the product must be installed before applying the update."

What product and version number are you talking about. Is it a trial version, or is it the full or subscription version. If the latter, activate the product with your S/N or Adobe ID and then do the updates.

Premier 9.0 Update failed. Could not apply the updates

I just did a reinstallation of Premier and made an update via Adobe update. I get this error. Update failed. Could not apply the updates. The error log can contain informtion to help you identify the problem. Then try to update again. Contact Customer Support if the problem persists.
The error log
Update Software for Premiere Elements 9.0.1
An error occurred while downloading this update. Cancel and try again later. Error: U43M1D207
I have tried several times but i can't solve it.
Does anyone know any tricks to love this
KR/
Joakim

Kimmey66
This question has been asked several times recently.
Do not bother with the issues of Premiere Elements 9.0 Help Menu/Update. Waste of energy. These updates involve only 9.0.1 and Camera Raw up to no more than 6.5. There is no more to be gotten after that.
The remedy is quick and easy.
Download and install the 9.0.1 Update from Adobe. You can do the download and install with Premiere Elements 9 closed.
If Windows
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
If Mac
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4930
If you need Camera Raw 6.5 Windows (See instructions for manual install)
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.5 update
If you need Camera Raw 6.5 Mac (See instructions for manual install)
Adobe - Photoshop Elements : For Macintosh : Camera Raw 6.5 update for Elements 9
Please let us know if that worked for you. Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

I am not able to email a file from Adobe Reader. When I click to share the file, the option does not pop up to share (via Mail, Message, Air Drop, etc.).

I am not able to email a file from Adobe Reader. When I click the button to share a file, there is no option for route from which to share (Message, Mail, Air Drop, etc. does not pop up).

What version of Reader and OS X?

I am not able to open the pdf attachments that someone has sent me it comes up with a gray box saying adobe could not open they have sent it a few times in different ways but still can't open it i use windows 7

I am not able to open the pdf attachments that someone sent me it comes up with a gray box saying adobe cannot open?

Make sure the pdf has the '.pdf' extension on the file name. I've seen this a few times and adding the extension usually solves the problem.

I'm using Iphone 5 .After updating it with the latest software i.e iOS 7.0.6 I'm not able to see the wats app and imsg on my notification until and unless i activate the "Show on Lock Screen" which was not same as in the earlier software version.Help plz

I'm using Iphone 5 .After updating it with the latest software i.e iOS 7.0.6 I'm not able to see the wats app and imsg on my notification center when my phone is locked until and unless i activate the "Show on Lock Screen" under each application. which was not same as in the earlier software version.I dnt want my messages or watsapp msges to be displayed on home screen when locked but should be displayed on the notification center on lock condition.
Please suggest a solution or @Apple please get a software release which can remove this bug .

We aren't Apple, just users like you. Have you tried a reset? Hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy

I am not able to access the internet without wi-fi after updated to iOS 7.0.4. Please help!

I am not able to access the internet without wi-fi after updated to iOS 7.0.4. Please help!

Hello sweetracy,
The following article can help restore and stabilize your cellular data connection.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
Cheers,
Allen

Can't install adobe reader on PC/windows 7, Message: windows installer doesn't permit updating managed adversed products. at least one feature of the product must be installed before applying the update.

I can't install adobe reader on PC/windows 7, Message: windows installer doesn't permit updating managed adversed products. at least one feature of the product must be installed before applying the update.

I have no idea what that message means; try uninstalling using http://labs.adobe.com/downloads/acrobatcleaner.html then download and reinstall the latest Reader from http://get.adobe.com/reader/enterprise/

We are facing issue to open a static form PDF in Chrome Browser , which is loaded using Adobe FormService.Able to open in other browsers but not able to open the static forms in chrome with LC 11.0 version

We are facing issue to open a static form PDF in Chrome Browser
, which is loaded using Adobe FormService.
Able to open in other browsers but not able to open the static
forms in chrome with LC 11.0 version
Below error message:
The document you are trying to load
requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed
or your viewing environment may not be properly configured to use Adobe Reader.
For information on how to install Adobe Reader and configure your viewing
environment please see http://www.adobe.com/go/pdf_forms_configure.
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For dynamic forms its working by adding <NOXFA/> in
DDX xml . only for static forms its not working because we are not using
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If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

When I try to download update, I save the file as directed. However, the update is not applied. How do I apply the update for Firefox?

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Thanks Alex, but sadly I already tried that. Neither .docx or .xlsx files show up in the content list. They both show as a Chrome HTML document so changing how Firefox addresses those doesn't help since it thinks its the same type of file. I don't think I can manually add files into the "Content Type" left side nav.

We have adobe acrobat pro installed on our computer - we have changed the password - but it is still not giving us access to update our adobe reader. The name is showing as Marriner. Is this linked to our account?

We have adobe acrobat pro installed on our computer - we have changed the password - but it is still not giving us access to update our adobe reader. The name is showing as Marriner. Is this linked to our account?

What is your operating system?
To install/update Adobe Reader or Acrobat you need to supply your computer's Administrator password.

Not able to apply the update to Adobe Muse

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