Not able to attach Policies to documents

Question

Hi all,
I have installed both LiveCycle Policy Server and LiveCycle Document Security on my machine.I created few organinzational polices using the Policy Server web pages.Now when I write a code to attach these policies to documents,I get an error.This is the method I used.There is an error authenticating this user.This is the default administrator to the policy server.
licenseID=pdfDoc.applyPolicy("7DEBA20A-1AC6-3BCF-60DC-A278593A6A20","administrator", "password","securedDoc", "0020047553255253");
I am able to log into Policy Server with this userID and password.But i am not able to attach policies.There is nothing wrong with the permissions as this is the super administrator account.As soon as i run this code,the check the events list in the policy server and this is wat it gives me:
Failed Login
Authentication failed for userid ???????
Am I missing out on something?
Regards,
Praneeth
Hyderabad,India

Answer 1

If you are using the Policy Server administrator account as the user attempting to apply the policy, this will fail. You must use a "regular" policy server user account to apply policies.
It looks like you may be using the wrong account:
licenseID=pdfDoc.applyPolicy("7DEBA20A-1AC6-3BCF-60DC-A278593A6A20","administrator", "password","securedDoc", "0020047553255253");
Try using the same account that you are using in your code (applyPolicy ) in Acrobat to apply the policy. If it fails, then you know there is an issue with the user account that you are using.