Not able to change country (box greyed out)

Hi everyone, I hope someone can help me wit the following problem: My profile says im registered in France (?). I am not able to change this as the country box in my profile is greyed out. I also tried to reset my payment details, but it didn't work. I don't use VPN/Proxy/whatsoever and I am not in France; haven't been since Spotify exists. I wrote spotify a message and replied to their no-reply email two days ago but still haven't heard back from them. It's kind of urgent as I'm going on vacation tomorrow and want to connect my wife to our family account. Is there any fast solution to this issue? Thanks a lot to everyone!

Not sure what's with this.  Double tap the home button hold down on the camera app and hit the minus sign, then try opening the camera app again.
Or try a reset hold down the home/power button together until you see the apple logo and then release, then wait for the phone to boot back up.
Are you using the built in camera app?

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