Not able to combine .doc files

Question

I often convert and combine many .doc Word files to a single PDF file.  Using Adobe 9 Pro, I have never had a problem with this.  However, two days ago, this stopped working and in the combine window, I get the message: "Please remove files form the list or choose the Portfolio option."  After each Word .doc file I get the Warning/Error message:  "Cannot convert file type to PDF. Please remove this file from the list."    I can still print the Word doc to PDF using the PDF printer, and I can convert a Word document using the Acrobat Menu in Word and the Conver to PDF button.  I can also combine PDF documents, just not Word docs.
Any help?

Answer 1

I found this to be a Microsoft Word add-in problem.
I think a recent update disables the PDF maker add-in in Microsoft office
.  Open Word "in administrator mode under Win-7"and enable the add-in "PDF Maker".  Remember to
add it to your trusted add-ins first otherwise the check box
will keep unchecking itself when you close the options dialog box.  I hope this works for you
, it fixed the problem for me and our entire office.  :-)