Not able to configure Exchange mail account on Xperia Z1 (android version 4.4.2)

Hi,
I have updated the android version of my phone to the latest of kitkat (14.3.A.0.757). After which configuring the exchane mail (corporate mail account) but it is not configuring. Every time it keeps 'checking incoming server settings' for indefinite time. I thought it might be taking time so i left the phone in the same situation for overnight but no result in morning. It looks like a bug in the latest version of kitkat on Xperia. Please suggest a solution.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
First make sure that you have a working Internet connection in the phone.
You can download Internet and MMS settings for your phone by going to Setting > More > Internet settings.
If you have a working Internet connection but still not able to connect to your E-mail server or sync your E-mails check that no Proxy server within your APN settings may be blocking this. You can check this by going to Settings > More (Wireless & networks) > Mobile networks > APN or Access Point Names > Your Internet APN. Check if any details are set for Proxy and Proxy port. If yes you can try to delete them (temporarily) and save the APN. Now check if you’re able to connect or sync with your E-mail server.
You can also verify suspected Internet connection issues by trying via a Wi-Fi network instead.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

I am not able to configure Exchange in iphone 4, everytime i do, it shows " can not get to server"

Hi Everyone,
I tried to configure exchange in my iPhone but could not do that. Evrerytime i got message " Can not connect to server."
Please let me know how can i use exchange through my iPhone..
Thanks
Amit

I entered correct server URL, even my admin himself entered this but still facing same problem. Other are operating exchange through iPhone..

I am not able to configure my gmail account to my Ipod touch. Can anyone help?

Hello everybody,
I have got an iPod Touch and till the recent update of iOS 5, I was able to connect and access my Gmail Account from my iPod. But now I am unable to add my Gmail account to the iPod and connect the same.
Would be obliged if any of you could help me out. Thanks
Sobins K

What happens when you try to add the Gmail account? Error messages?

I am not able to setup Gmail Mail account - error shows wrong user name or password, where as I am inputting correct password and IMAP Setting.

Getting error in setting up email account of Gmail. Same credentials with same passwords works quietly with outlook / MS office 2013.

Very nice, resolved problem. Account setup in Thunderbird done.
Thank you very much for the support.

Not able to post exchange rate difference in GL account configured in OBYC-

Hi Guys,
As per my client requirement, We need to post exchange rate difference(PO & in IR) in GL account. I have configured setting in OBYC - Transaction key is KDM. Also i have selected check box for company code, at spro>MM>Logistics Invoice Verification>Incoming Invoice>Configure How Exchange Rate Differences Are Treated.
Still system is not able to pick the GL account which is defined in OBYC.
Please help.
Steps i have carried out:
1. Assigned GL account in OBYC, Transaction key KDM
2. selected check box for company code, at spro>MM>Logistics Invoice Verification>Incoming Invoice>Configure How Exchange Rate Differences Are Treated.
3. Post PO (with some exchnage rate say 1.25)
4.Post MIGO
5. POST MIRO (Exchange rate is 1.50), Here when i simulate or post, the GL account is not picking to post difference.
M i missing any config????
I appreciate your help a.s.a.p,.
Thanks
Akshay

According to me, system wont calculate exch rate differences during MIRO.
Please make sure that, you have not selected the Exch Rate Fixed check box in PO header part, next to the exch rate field.
MIGO Entry:
Inventory/Expense Dr 100USD   5000INR
GR/IR......................Cr 100USD   5000INR
MIRO Entry:
GR/IR......................Dr 100USD   4700INR
Vendor....................Cr 100USD    4700INR
In this case, system will create 0 USD & 300 INR for forex diff gl line item, when you clear the GR/IR open items only.
Assume INR is your LC.

I have several users in an exchange environment who cannot email a photo from the iPhone. When the click on Email Photo, they are prompted to configure a mail account even though there is already an exchange account in place. How do I remediate this?

I have several users in an exchange environment who cannot email a photo from the iPhone. When the click on Email Photo, they are prompted to configure a mail account even though there is already an exchange account in place. How do I remediate this? Not all of the users in our environment have this issue. If the users having this issue, install a secondary email account, Gmail, Hotmail, etc, then they can send through those accounts. Why would the exchange account not be seen to send photos?

Sounds like it worked until the policies associated with the account that are creating the problem were fully pushed down.
Try setting up a new (test) Exhange account and see if it behaves the same way on the phone (after removing the problem account from the phone, of course).

HT1277 all of a sudden I am not able to send out mail. I have checked and rechecked my account information including incoming and outgoing server info.

all of a sudden I am not able to send out mail. I have checked and rechecked my account information including incoming and outgoing server info. Does anyone know what the problem might be? Thanks

If you're having trouble sending mail, then either the SMTP (outbound) mail server settings — the server, the port, the user, the password, and whether SSL is in use or (unlikely) not — are incorrect, or the mail server is offline or has been reconfigured.
The SMTP (outbound) settings are in Preferences, but are buried rather deeply. Select Preferences > Accounts > select the account > switch the outgoing mail server (SMTP) to Edit SMTP Server List... and then select the SMTP server from the list, and verify that the settings are correct with your ISP, and that your username and password are correct.
The required settings vary by your particular mail ISP; you'll have to check with the ISP for the server and login details.
To test settings, select Window > Connection Doctor > then (when the tests fail) show the details, and (if you can't sort out what happened) sanitize the settings and post the output here.
Caveat: do not repeat password tests with the mail server, as various mail providers can be configured to assume these are a password brute-force attack, and lock out repeated login attempts.
Caveat: never, ever, ever, ever, ever, ever, ever not-at-all enter a password when Mail pops up a dialog box with the "OMG YOUR PASSWORD IS WRONG!!!!!!!!!!! PLEASE ENSURE YOU CANNOT LOG IN AGAIN!!!!!" dialog box. (I'm paraphrasing that error dialog box slightly.) The correct answer to that Mail.app password dialog box is almost always "cancel" button. Passwords stored in Keychain generally don't get lost or corrupted, and trying random passwords as that dialog box encourages just gets you locked out of various servers, and...

Exchange mail account not getting deleted - Iphone froze

Exchange mail account is not getting deleted if i try it and
it frozes the iphone.
Switch off the phone and restarting doesn't help
Same thing happens when you try to change contact off in exchange mail properties.
I have 3G iphone with firmware 2.1

I have the same or a similar problem - after my update to the firmware on friday, i have intermittent ability to download email.
i have 4 accounts on my phone - a mobile me account, 2 accounts through Cox servers, and my exchange account. I was able to download from all accounts just once after updating the firmware 3 days ago.
The Cox accounts are the only ones that work - and only sometimes. outbound emails become phantom emails and go nowhere.
I lost the domain information in my exchange account. when i go in to update it, it freezes and won't save the new domain or let me leave the settings screen unless I hit the home or sleep/wake buttons.
i tried deleting the exchange account to recreate it, but it freezes on that.
I lost my calendar entirely.
i had to resync my contacts.
this is worse (much worse) than before the firmware fixes.

TS3276 I am not able to Mobile Me email account to connect with iCloud or my Apple Mail program. Don't know if my settings are correct or not. Can anyone help me with this please?

I am not able to Mobile Me email account to connect with iCloud or my Apple Mail program. Don't know if my settings are correct or not. Can anyone help me with this please?

http://support.apple.com/kb/HT5922
If you want to mirror your desktop, see:
http://support.apple.com/kb/HT5404
Regards.

I have two yahoo mail accounts. I went to bed and both were accessible on my iphone. I woke up and one was not able to receive any mail. I have deleted the account and added it back and changed the password. Still does not work. Any help?

I have two yahoo mail accounts. I went to bed and both were accessible on my iphone. I woke up and one was not able to receive any mail. I have deleted the account and added it back and changed the password. Still does not work. Any help?

Download the yahoo email app, if you already deleted and reinstalled the email account and still have issue.
This is a known issue with Yahoo email account.

HT6147 ios 7.0.6 exchange mail account not working anymore

since upgrading to ios 7.0.6 my exchange mail account is not working on my ipad anymore. any suggestions? can i role back?

Hi mattyoc,
If you are having issues with your Exchange mail account since updating to iOS 7.0.6, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden

Sync Exchange Mail Account Calendar with iCal

Is it possible? -With Panther or Tiger? I've seen some third party software, but natively?
I've "Bind" my Mac to my Active Directory via Directory Access successfully. I'm able to configure my Mail client -to point to my account in Exchange. And I'm able to view my Exchange Distribution List successfully via Mac Address Book.
My next project is to sync my Exchange Mail Account Calendar with iCal.
Any suggestions? I'd appreciate it.
Thanks.

Can you name the third-party apps? I own Groupcal and I am starting to get fed up by their inability to get a proper working app for Tiger. I am using 2.5 beta now, but there are still too many issues with it. I am searching for an alternative solution, but have not yet been succesful.
Mac OS X (10.4.3)

HT1414 just got iPad 3.. not able to configure

just got iPad 3.. not able to configure.. not able to connect to WiFi, at my location WiFi network exists with proxy settings.. pls Help

I'd talk to your school tech support and see what settings they have in place. For example, I can't access my work's e-mail via the exchange app but I can via the web access...largely because it's not a work iPad and they won't allow that kind of access on a device that's not 'their own'

Yahoo server unavailable. I am not able to get into yahoo account. iPhone 4S

Yahoo server unavailable. I am not able to get into yahoo account to check/send email. I have a new iPhone 4 S.
Can anybody help.
Thanks.

When setting up you email, do not click on the Yahoo! Use "Other" and follow the promps. Use imap.mail.yahoo.com as your Incoming Mail Server, and smtp.mail.yahoo.com as your Outgoing Mail Server.
This should fix it

How to set up Exchange Mail account on 5s

I am having trouble getting an Exchange mail account set up on my 5s. I get a message back that says "cannot verify server identity." When I click for more details an account shows up that is not my company and is a "not trusted" account. How do I change this information to my correct company information?

dlucasmn wrote:
I am having trouble getting an Exchange mail account set up on my 5s. I get a message back that says "cannot verify server identity." When I click for more details an account shows up that is not my company and is a "not trusted" account. How do I change this information to my correct company information?
Since it is a company phone ask your IT guys to set up the email account for you.

Not able to configure Exchange mail account on Xperia Z1 (android version 4.4.2)

Similar Messages

Maybe you are looking for