Not able to connect apple store

with my ipod touch 5.1.1 I am not able to connect apple store or itunes through wifi, is there any issues with mtu value for this problem.

Try here:
Can't connect to the iTunes Store
Or it could be a temporary Apple problem

Similar Messages

  • Im not able to connect to app store with my apple id after i trying to logout and connect with another id. Please help.

    im not able to connect to app store with my apple id after i trying to logout and connect with another id. Please help.

    The app store has been down for over 8 hours. The following can be used to check on its current status: https://www.apple.com/support/systemstatus/

  • HT201328 after unlocking from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this . Any ideas?? TKS Sandro

    after unlocking over the phone from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this .
    Itunes displays a message saying "there is no SIM installed in the phone you're trying to activate" even if there is the same SIM that was working minutes before.
    The SIM works on a different phone I tested it.
    Any ideas?? TKS Sandro

    “Could Not Activate EDGE” error message Update ...
    Well it’s going on day 6 and still sporadic to no EDGE on my iPhone. At one time, it was thought to be a defective iPhone – since my partner’s iPhone works just fine.
    After over three hours on the land line with AT&T and Apple, I was sent to the local Apple store for a replacement. Of course, as soon as I walked into the Apple store my iPhone worked just fine. ;-( The local store replaced my iPhone and suggested I go home and activate the phone as a NEW iPhone, that way if there was a bug in my data it would not carry over to the new phone. Did that and well… still sporadic to no EDGE. By the way, I have the Big White “E” to the right of the 5 bars and AT&T .
    AT&T said last week they has “Software” issues in my area, but the CSR I talked to did not know what the issues were or if they were the cause of my problems. He did say they would call me back today to see how my iPhone was doing, but alas, no call back.
    When I’m next to my partner, trying to access the same feature, his iPhone is just so fast. Mine hangs up, draws out and finally I get the error message, “Could Not Activate EDGE”. I am updated to version “1.1.4(4A102)”. New (refurbished) iPhone direct from Apple.
    I remember reading a while back about some problems others had when they upgraded to from 1.1.3 to 1.1.4. I never had those problems, but it sure looks like they may have started. Does anyone remember what the problems with 1.1.4 were, what was done if anything to correct them, and best of all any suggestions?
    By the way, this is Seattle, not some small – out of the way place where connection and signal strength is expected to be second rate. Also, I had full function of my iPhone from the day I bought it in June 2007, all the way up to Thursday March 20, at 2120.
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  • Itunes 10.6.3 not able to connect to App Store on Windows 7

    Hi,
    I am using itunes 10.6.3 on My windows 7 SP1 machine
    I am not able to connect to Appstore on it. I m providing the right user name and password to it as I am able to connect to this community for posting this question. It always shows the dialoug "Accessing itunes store" for infinite time but nothing happens.
    I have checked there is no firewall blocking it  on my laptop or wireless router.
    Please guide me .

    It always shows the dialoug "Accessing itunes store" for infinite time but nothing happens.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app?  Anyone facing the same issue..

    I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app?  Anyone facing the same issue..

    I have a 4S and upgraded to iOS 6 last week without any issues.
    Have you tried resetting your phone (hold the power and home buttons down together until the silver apple appears)?

  • Why i am not able to connect my apple mobile 4s to apple mobile 5 via bluetooth ?

    Dear sir
    Pls advise why i am not able to connect my apple mobile 4S to apple mobile 5 via bluetooth.
    Or pls advise how i can tranfer music & movies from one apple phone to other.
    Regards
    Pradeep

    Hello shreejith786
    The iPhone does not transfer music and videos via Bluetooth. To move content from one iPhone to another, you will need iTunes or iCloud handle that. If you have purchased content from the iTunes Store, you can download them directly. The articles below will assist with getting your media to your other iPhone.
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My internet is good but why my i pad is not able to connect to the app store ?

    some reason it took so long to get update to ios 8, twice i had to rest the device since i was getting error all the time when i was trying to update from ipad itself, later i connected my ipad to i tunes on my desktop the it started updating and it took more than a hour.after updating my new ipad to ios 8 now its working slow in app store, it says not able to connect to the server , my net is working perfect though.
    fix my problem...
    thanks

    Hey blackapplebite,
    Thanks for the question. Based on the information you have provided, it sounds like you are experiencing issues connecting to the App Store & iTunes Store. The following resource may help to resolve your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks,
    Matt M.

  • My iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store", my iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store"

    my iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store"

    Hello there, Nau1988.
    The following Knowledge Base article should help with troubleshooting your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    In your case, focus on the section titled "Troubleshooting on an iPhone, iPad or iPod Touch", there are detailed steps here for working to a resolution of your issue.
    Additionally you might want to review the recommendations in this article as well:
    iTunes for Windows: iTunes Store connection troubleshooting
    http://support.apple.com/kb/HT1527
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • Hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!

    hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!please help!

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I'm not able to connect to iTunes store from my iPhone and my iPad. Please help me. I have tried everything.

    Please advice me on this matter as suddenly I'm not able to connect to the iTunes store to update my apps or download it.

    There seems to be an issue with the iTunes store. There are quite a few posts with similar complaints, but I have not seen a statement from Apple.

  • Not able to connect to iTune Store through iTunes on my Windows pc(Windows Vista 64 bits)

    I have got a new iPhone 5. I installed iTunes(11.0.1.12) on my home pc (Windwos Vista 64 Bits). However its not able to connect to iTuneStore. It just showing "Accessing iTune Store" nothing happens afterwards. KIndly help me out with this.

    There are several things, any one of which or any combo of which may help. So sometimes you have to fiddle to find what works.
    Give your device a reset. Hold down the sleep and home keys past when you see the red power down slider and until you see the silver apple. Let it reboot and try again.
    Swap out your charger and cable, see if that fixes it or if the issue continues. Try a different USB port.
    Make sure your iTunes is up to date. If you have iOS6+ then you need iTunes 11.
    Uninstall and reinstall iTunes. You can also look in the control panel and add/remove programs, see if there's something like the apple mobile device driver/control and remove that, then plug your device back in. That is what tells your computer what to do with the iPad.

  • HT1911 What is error 1202? I cannot connect to itunes store. i have downloaded the latest version of itunes and still not able to connect to itunes store.

    What is error 1202? I cannot connect to itunes store. i have downloaded the latest version of itunes and still not able to connect to itunes store.

    For those who are getting annoyed, I have found a solution which requires you to create a new apple ID without using credit card information:
    1. Go the app store
    2. Hit cancel when it asks you to sign in (If it doesn't, continue to step 3)
    3. Find a free app and try to download it
    4.  you to sign in option will appear, it will ask you if you want to use existing ID or create a new apple id. SELECT CREATE NEW APPLE ID
    5. Follow the steps and when it gets to the stage it asks you for your card info, Choose 'None'
    6. Full in all you name and address etc... And click next.
    7. Verify your email and Enjoy downloading FREE apps
    8. Say thank you as I do appreciate your love :)

  • My iphone is not charging or showing in my computer. but its getting charged via wall apple charger.. Not able to connect with itunes.. please help.... :(

    My iphone is not charging or showing in my computer. but its getting charged via wall apple charger.. Not able to connect with itunes.. please help....

    No it doesn't. Sometimes it make a sound that it should when connecting but that is it. Never actually charges or syncs. And it is a brand new cord.

  • I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4.  I am currently connected to a perfectly running WiFI connection.  Why am I not able to connect anything?  I've tried ALL the fixes suggested.  HELP!!!!!!!!!

    I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4.  I am currently connected to a perfectly running WiFI connection.  This just started happening today (2/19/14)!  Why am I not able to connect anything?  I've tried ALL the fixes suggested.  HELP!!!!!!!!!  BTW, I know my Wi-Fi connection is good because I'm using it on my desktop and other people in my office are also connected on their iPhones and desktops.  Again, HELP!!!!

    You may not really be connected to your WiFi network.
    Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • Recently updated to itunes 10.6.1, but during update it says itunes does not have a valid signature and update fails ,now older version is not able to connect to itunes store

    Recently updated to itunes 10.6.1, but during update it says itunes does not have a valid signature and update fails ,now older version is not able to connect to itunes store error 306. I am using windows 7.

    (Apologies for butting in, wha.)
    now older version is not able to connect to itunes store error 306. I am using windows 7.
    If you still get the 306 after updating to 10.6.1.7, perhaps try the following user tip:
    iTunes for Windows 9.0.x: Error 306

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