Not able to create new user (account)

I would like to create a new user on my account, but when I click on the + sign I get no response. It is not grey'd out, and appears to be an option - the lock is open, and I am the adminstrator signed in as such(there is currently only one account on the compuer)
I've tried the obvious solutions like restarting. Any tips?
Thanks!

To confirm:
This is in reference to OS 10.3.9 user accounts - not iPod.
I didn't mean to post in this forum!

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