Not able to define splits.

Hi Experts,
I am trying to define the splits for PM order operation,
I have created the work center, in the other formula of Capacities tab I have mentioned SAP007 and SAP004 in the Scheduling tab other formula field.
I have also created the HR work center for the same and assigned the persons for the same.
But when I create the order and try click on General under Operation tab page, I am not able to find the Requirement assignments tab, but in Internal tan I am able to assign only 1 person number.
Can some please tell me how can I assign more than 1 person for 1 operation.
Thanks in advance,
Praveen

Thanks to all for your replies.
Pete,
I have maintained the start / finish in the capacity header.
Narasimhan,
The order type is maintained for the external scheduling, but no details are mentioned there except the order type.
Rakesh,
Cap.reqmts option is enabled.
shrithar,
I have already assigned the personnel numbers in HR work center.
Praveen

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    label.search.ssNum=Plz Enter correct ssNum

  • Not able to launch Self Service Application thru JDeveloper

    We have been able to install and configure the JDeveloper and Self Service application, but not able to launch the application because of the error message below. We have followed the steps mentioned in the attached Quick Installation guide. We tried the solution available on the metalink for the error message" Unable to Load Template mappings...etc... ", but still not able to proceed.
    Error message in brief:
    WARNING: Unable to connect to URL: http://siebeloraclelab/custappsvcs_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1 due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
    *09/10/21 09:56:07 java.rmi.RemoteException: ; nested exception is:*
    HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
    *09/10/21 09:56:07 at*
    INFO: base exception:oracle.apps.ss.base.model.util.SelfServiceRuntimeException: Unable to load template mappings. Web service for template mappings has failed. Contact your system administrator.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`
    [Starting OC4J using the following ports: HTTP=8988, RMI=23891, JMS=9227.]
    /home/oracle/jdevhome/system/oracle.j2ee.10.1.3.41.57/embedded-oc4j/config>
    /usr/local/jdk1.5.0_05/bin/java -server -classpath /software/stage/JDeveloper_5_0_5/j2ee/home/oc4j.jar:/software/stage/JDeveloper_5_0_5/jdev/lib/jdev-oc4j-embedded.jar -DSIEBEL_WEBSERVER_URL=http://siebeloraclelab/custappsvcs/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute -Xverify:none -XX:MaxPermSize=256m -DcheckForUpdates=adminClientOnly -Xrs -Doracle.application.environment=development -Doracle.j2ee.dont.use.memory.archive=true -Doracle.j2ee.http.socket.timeout=500 -Doc4j.jms.usePersistenceLockFiles=false oracle.oc4j.loader.boot.BootStrap -config /home/oracle/jdevhome/system/oracle.j2ee.10.1.3.41.57/embedded-oc4j/config/server.xml
    [waiting for the server to complete its initialization...]
    Oct 21, 2009 9:55:30 AM com.evermind.server.jms.JMSMessages log
    INFO: JMSServer[]: OC4J JMS server recovering transactions (commit 0) (rollback 0) (prepared 0).
    Oct 21, 2009 9:55:31 AM com.evermind.server.jms.JMSMessages log
    INFO: JMSServer[]: OC4J JMS server recovering local transactions Queue[jms/Oc4jJmsExceptionQueue].
    09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_340lmWKiVBfJ13eCPe1ZnYEVBbHAQFgg)
    09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_mWuHsh7xUpwQan6gwUvnOfj1kZXRclnF)
    09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_o50bUFHCTQyJWR14Iwtu3lW4PpCErshd)
    09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_o50bUFHCTQyJWR14Iwtu3lW4PpCErshd)
    09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_WWuBI5VZMcLlQhE3h_3k7r-oDwKLD92G)
    09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_S3flyHmsbRISiQsYMq2qF-NwIwoWVOfe)
    WARNING: Code-source /software/stage/JDeveloper_5_0_5/jlib/adf-faces-impl.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-faces-impl.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
    WARNING: Code-source /software/stage/JDeveloper_5_0_5/jlib/adf-faces-api.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-faces-api.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
    WARNING: Code-source /software/stage/JDeveloper_5_0_5/adfc/lib/adf-controller.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-controller.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
    09/10/21 09:55:47 log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
    09/10/21 09:55:47 log4j:WARN Please initialize the log4j system properly.
    Ready message received from Oc4jNotifier.
    Embedded OC4J startup time: 44504 ms.
    **Target URL -- http://172.21.14.220:8988/faces/ss/telco/catalog/TelcoSiteSelection.jspx**
    09/10/21 09:56:00 Oracle Containers for J2EE 10g (10.1.3.3.0) initialized
    Oct 21, 2009 9:56:05 AM oracle.adf.share.config.ADFConfigFactory findOrCreateADFConfig
    INFO: oracle.adf.share.config.ADFConfigFactory No META-INF/adf-config.xml found
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache Region Xml filename : oracle/apps/ss/base/model/resources/SelfServiceCacheRegion.xml
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region PRODUCT_LOV is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region ARTICLE_LOV is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region BINARY_OBJECT is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region ATTACHMENT is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region DOCUMENT is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region FAQ is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region NEWS is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region TOPALERT is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region CONFIG is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region LOV is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region LOCALE is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region LOCALENAMES is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader <init>
    INFO: invoking cache id loader
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region TEMPLATE_RULE_ID is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region TEMPLATE_RULE is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region TEMPLATE_MAPPING is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region SERVICE_REQUEST_TYPE_MAPPING is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region TIMEZONE is created
    Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region CURRENCY is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region SITE_CODE is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region SITE_LANG is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region SITE_ATTRIBUTE is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region CATALOG is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region CATALOG_CATEGORY is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region CATEGORY_NLS is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region CATEGORY is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region SUB_CATEGORY is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region CATEGORY_PRODUCT is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region PRODUCT_NLS is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region PRODUCT is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region PRODUCT_PRICE is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region PRODUCT_CLASS is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region SORTED_PRODUCTS is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region SURVEY is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
    INFO: Couldnt set user defined attribute
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region BRANCH is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region CONFIGURATOR_MODEL is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
    INFO: Cache region TIMEZONE_MAPPER is created
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager isTemplateCacheLoaded
    INFO: isTemplateCacheLoaded: false
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager loadAllRules
    INFO: entering loadAllRules method
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.security.SiebelWSHandler init
    INFO: init, begin
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.security.SiebelWSHandler init
    INFO: init, end
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getBaseLocale
    INFO: Exiting:en_US
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleFromString
    INFO: Exiting :en_US
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleAsMap
    INFO: Exiting with Locales loaded
    Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getSiebelLanguage
    INFO: Exiting :ENU
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
    INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
    INFO: PERF: Web Service Call
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
    INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler findSiebelUserName
    INFO: findSiebelUserName, real username=null
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
    INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler findSiebelSessionTokenFromCache
    INFO: findSiebelSessionTokenFromCache, previous siebel session token:null
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
    INFO: DEBUG: Request, UserId null SessionToken null TimeStamp 1256099167253
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
    INFO: PERF: document/http://siebel.com/SelfService/Common/Setup:SelfServiceTemplateRuleQueryPage
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
    INFO: <env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns0="http://siebel.com/SelfService/Common/Setup" xmlns:ns1="http://www.siebel.com/SelfService/Common/TemplateRule/Data" xmlns:ns2="http://www.siebel.com/SelfService/Common/TemplateRule/Id" xmlns:ns3="http://www.siebel.com/SelfService/Common/TemplateRule/Query">
    <env:Header>
    <sbh:SessionType xmlns:sbh="http://siebel.com/webservices">None</sbh:SessionType>
    </env:Header>
    <env:Body>
    <ns0:SelfServiceTemplateRuleQueryPage_Input>
    <ns0:NamedSearchSpec/>
    <ns3:ListOfSSTemplateRule pagesize="100" recordcountneeded="true">
    <ns3:SSTemplateRule>
    <ns3:ModId/>
    <ns3:ConditionTypeCode/>
    <ns3:ConditionValue/>
    <ns3:CatalogueCategoryId/>
    <ns3:EffectiveEndDate/>
    <ns3:EffectiveStartDate/>
    <ns3:PageTypeCode/>
    <ns3:RowId/>
    <ns3:TemplateName/>
    <ns3:WebSiteId/>
    </ns3:SSTemplateRule>
    </ns3:ListOfSSTemplateRule>
    <ns0:ExecutionMode>ForwardOnly</ns0:ExecutionMode>
    <ns0:LOVLanguageMode>LIC</ns0:LOVLanguageMode>
    <ns0:ViewMode>All</ns0:ViewMode>
    <ns0:PickListName/>
    </ns0:SelfServiceTemplateRuleQueryPage_Input>
    </env:Body>
    </env:Envelope>
    Oct 21, 2009 9:56:07 AM oracle.webservices.client
    WARNING: Unable to connect to URL: http://siebeloraclelab/custappsvcs_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1 due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
    *09/10/21 09:56:07 java.rmi.RemoteException: ; nested exception is:*
    HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
    *09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.runtime.SelfServiceTemplateRule_Stub.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRule_Stub.java:146)*09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.SelfServiceTemplateRuleClient.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRuleClient.java:40)
    09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader.load(TemplateRuleIdCacheLoader.java:119)
    09/10/21 09:56:07 at oracle.ias.cache.CacheLoader.callLoad(Unknown Source)
    09/10/21 09:56:07 at oracle.ias.cache.CacheHandle.findObject(Unknown Source)
    09/10/21 09:56:07 at oracle.ias.cache.CacheHandle.locateObject(Unknown Source)
    09/10/21 09:56:07 at oracle.ias.cache.CacheAccess.get(Unknown Source)
    09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.get(CacheManager.java:439)
    09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.get(CacheManager.java:426)
    09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager.loadAllRules(TemplateRuleCacheManager.java:43)
    09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.initialize(CacheManager.java:190)
    09/10/21 09:56:07 at oracle.apps.ss.base.view.util.SelfServiceFilter.init(SelfServiceFilter.java:76)
    09/10/21 09:56:07 at com.evermind.server.http.HttpApplication.getFilterConfig(HttpApplication.java:7585)
    09/10/21 09:56:07 at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:568)
    09/10/21 09:56:07 at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
    09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
    09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
    09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
    09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
    09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
    09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
    09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:239)
    09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:34)
    09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:880)
    09/10/21 09:56:07 at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
    09/10/21 09:56:07 at java.lang.Thread.run(Thread.java:595)
    09/10/21 09:56:07 Caused by: HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
    09/10/21 09:56:07 at oracle.j2ee.ws.client.http.HttpClientTransport.invokeImpl(HttpClientTransport.java:172)
    09/10/21 09:56:07 at oracle.j2ee.ws.client.http.HttpClientTransport.invoke(HttpClientTransport.java:148)
    09/10/21 09:56:07 at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:175)
    09/10/21 09:56:07 at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:112)
    09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.runtime.SelfServiceTemplateRule_Stub.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRule_Stub.java:130)
    09/10/21 09:56:07 ... 25 more
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader load
    SEVERE: RemoteException occured
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getBaseLocale
    INFO: Exiting:en_US
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleFromString
    INFO: Exiting :en_US
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
    SEVERE: CacheException: during get
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
    INFO: base exception:oracle.apps.ss.base.model.util.SelfServiceRuntimeException: Unable to load template mappings. Web service for template mappings has failed. Contact your system administrator.
    Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
    SEVERE: self service runtime exception

    Hi,,
    Seems like configuration problem at Siebel end.Check following points:-
    1) Are you able to invokde SelfServiceTemplate rule web service from [SOAP UI|http://www.soapui.org/].
    2) Recheck configuration details of custom object manager in siebel as mentioned in Self Service application developer guide.
    3) Recheck Siebel web service url which you have given...
    Regards,
    Vikram

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