Not able to download updates for CS5 Student and Teacher Edition

Purchased program a couple years ago and just now had to install it on a 2nd, brand new home computer. Tried to update the programs after install and registration and now I am receiving the following:
Adobe Bridge CS5 4.0.5 Update
  There was an error downloading this update. Please quit and try again later.
  Adobe Extension Manager CS5 5.0 Update
  There was an error downloading this update. Please quit and try again later.
  Adobe Illustrator CS5 15.0.2 Update
  There was an error downloading this update. Please quit and try again later.
  Adobe Pixel Bender Toolkit 2.5 Update
  There was an error downloading this update. Please quit and try again later.
  Dreamweaver CS5 11.0.4 Updater
  There was an error downloading this update. Please quit and try again later.
  Fireworks CS5 11.0.2 Update
  There was an error downloading this update. Please quit and try again later.
  Photoshop 12.0.4 update for Photoshop CS5
  There was an error downloading this update. Please quit and try again later.
  Photoshop Camera Raw 6.7 Update
  There was an error downloading this update. Please quit and try again later.
I have no idea what the error is or how to fix it. This has been going on for several days now. I do use Nortons 360 and have disabled it while doing the upgrade.
Please help.
Thank you

Moving this discussion to the  Downloading, Installing, Setting Up forum.
PyrateJIm please download and apply the updates directly from Product updates.

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