Not able to edit service ticket (complaint) in CRM

Hi,
The service ticket (complaint) in CRM has been replicated to R/3 as credit memo request, but the document in CRM is not able to edit. The error message is " Document is being processed, not possible to edit".
I checked in SMW01, those tickets are unprocessed status, tried to reprocess but not to edit the document. Also tried to manully send to R/3 using toolbox transacton but no luck. I tried to push stucked queues in CRM but not moving.
Pls suggest me what is the way to reprocess the stucked BDoc in CRM.
Regards,
Ram.

Hi Sandeep,
This happens when the document is distributed to ERP Systems. There are certain Item Categories that are sent to ERP System and only once the confirmations comes from those system you can further process those document.
You won't find any errors there.
You can check the BDOC Entries and then can find the target system where the document was distributed. And then logon onto that system and release that document.
Hope this helps.
Thanks,
Samantak.

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Hi Sandeep,
This happens when the document is distributed to ERP Systems. There are certain Item Categories that are sent to ERP System and only once the confirmations comes from those system you can further process those document.
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Dear friends,
I am not able to create service entry sheet as all the fields in service section are coming as grey in ml81n screen.
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Hi Amitava,
the behaviour could be due to the user exit EXIT_SAPLMLSR_001 (include ZXMLUU18). Please check if this exit is active in your system.
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Edited by: Edit Szabo on Mar 3, 2010 9:53 AM

Not able to edit the Debit memo request after cancelling Billing document

Hi,
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Hi Jay,
Yes, the whole sales document could not be deleted as well.
Sorry for the misleading answer.
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Hello All,
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Hi harshad_mule,
Because Report Builder in the Report Manager is a ClickOnce application, the error message means that one or more of the files listed in the application manifest cannot be found on the server, so the application cannot be started. Based on my research, frequently
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Not able to generate Service control from WSDL in Weblogic Workshop9.2

Hi All,
I am not able to create Service control from my WSDL in Weblogic workshop9.2. It was working fine in Weblogic 8.1.
I am getting the following error. Please help me out.
Types analysis failed for both JAX-RPC and XmlBeans.
BEGIN JAX-RPC CAUSE
com.bea.control.servicecontrol.internal.validation.BindingsCheckException: Failed to generate the JSService with the endpoint builder
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.setupJsService(BindingsClassNameReference.java:573)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.loadJsService(BindingsClassNameReference.java:321)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.getJsService(BindingsClassNameReference.java:362)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.loadTypeNamesForService(BindingsClassNameReference.java:398)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.getTypeNamesForService(BindingsClassNameReference.java:383)
at com.bea.control.servicecontrol.internal.validation.BindingsCheckUtility.getComplexTypeNamesForService(BindingsCheckUtility.java:210)
at com.bea.control.servicecontrol.internal.validation.BindingsCheckUtility.getComplexTypeBindingTypeInfoForService(BindingsCheckUtility.java:131)
at com.bea.control.servicecontrol.internal.validation.BindingsCheckUtility.getComplexTypeBindingInfoForServiceByBindingsDataSourceType(BindingsCheckUtility.java:104)
at com.bea.control.servicecontrol.internal.validation.BindingsCheckUtility.initializeTypesForTheService(BindingsCheckUtility.java:273)
at com.bea.control.servicecontrol.internal.validation.BindingsCheckUtility.findMatchingBindingsDataSources(BindingsCheckUtility.java:434)
at com.bea.wlw.controls.service.ui.util.BindingsChecker.<init>(BindingsChecker.java:55)
at com.bea.wlw.controls.service.ui.wizards.SelectSCInfoPage.checkForCompatibleBindings(SelectSCInfoPage.java:304)
at com.bea.wlw.controls.service.ui.wizards.SelectSCInfoPage.<init>(SelectSCInfoPage.java:98)
at com.bea.wlw.controls.service.ui.GenerateSCWizard.getPageList(GenerateSCWizard.java:150)
at com.bea.wlw.controls.service.ui.GenerateSCWizard.addPages(GenerateSCWizard.java:136)
at org.eclipse.jface.wizard.WizardDialog.createContents(WizardDialog.java:499)
at org.eclipse.jface.window.Window.create(Window.java:418)
at org.eclipse.jface.dialogs.Dialog.create(Dialog.java:996)
at org.eclipse.jface.window.Window.open(Window.java:776)
at com.bea.wlw.controls.service.ui.actions.NewSCGenAction.run(NewSCGenAction.java:101)
at org.eclipse.ui.internal.PluginAction.runWithEvent(PluginAction.java:246)
at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:538)
at org.eclipse.jface.action.ActionContributionItem.access$2(ActionContributionItem.java:488)
at org.eclipse.jface.action.ActionContributionItem$5.handleEvent(ActionContributionItem.java:400)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:843)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3125)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2758)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1699)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1663)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:367)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143)
at org.eclipse.ui.internal.ide.IDEApplication.run(IDEApplication.java:103)
at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:226)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:376)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:163)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:334)
at org.eclipse.core.launcher.Main.basicRun(Main.java:278)
at org.eclipse.core.launcher.Main.run(Main.java:973)
at org.eclipse.core.launcher.Main.main(Main.java:948)
Caused by: java.lang.IllegalArgumentException: unable to find java type for t=String@http://www.w3.org/2001/XMLSchema
at weblogic.wsee.bind.buildtime.internal.TylarBuildtimeBindings.getClassFromXmlType(TylarBuildtimeBindings.java:693)
at weblogic.wsee.bind.buildtime.internal.TylarBuildtimeBindings.getClassFromSchemaType(TylarBuildtimeBindings.java:182)
at weblogic.wsee.tools.source.EndpointBuilder.getJavaClassName(EndpointBuilder.java:735)
at weblogic.wsee.tools.source.EndpointBuilder.addPart(EndpointBuilder.java:664)
at weblogic.wsee.tools.source.EndpointBuilder.createParams(EndpointBuilder.java:591)
at weblogic.wsee.tools.source.EndpointBuilder.addMethod(EndpointBuilder.java:521)
at weblogic.wsee.tools.source.EndpointBuilder.buildEndpoint(EndpointBuilder.java:475)
at weblogic.wsee.tools.source.EndpointBuilder.buildJsService(EndpointBuilder.java:252)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.setupJsService(BindingsClassNameReference.java:549)
... 43 more
END JAX-RPC CAUSE
BEGIN XMLBEANS CAUSE
com.bea.control.servicecontrol.internal.validation.BindingsCheckException: Could not create buildtime bindings with ClientGenUtil
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.loadBuildtimeBindings(BindingsClassNameReference.java:242)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.getBindings(BindingsClassNameReference.java:161)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.loadJsService(BindingsClassNameReference.java:307)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.getJsService(BindingsClassNameReference.java:362)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.loadTypeNamesForService(BindingsClassNameReference.java:398)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.getTypeNamesForService(BindingsClassNameReference.java:383)
at com.bea.control.servicecontrol.internal.validation.BindingsCheckUtility.getComplexTypeNamesForService(BindingsCheckUtility.java:210)
at com.bea.control.servicecontrol.internal.validation.BindingsCheckUtility.getComplexTypeBindingTypeInfoForService(BindingsCheckUtility.java:131)
at com.bea.control.servicecontrol.internal.validation.BindingsCheckUtility.getComplexTypeBindingInfoForServiceByBindingsDataSourceType(BindingsCheckUtility.java:104)
at com.bea.control.servicecontrol.internal.validation.BindingsCheckUtility.initializeTypesForTheService(BindingsCheckUtility.java:253)
at com.bea.control.servicecontrol.internal.validation.BindingsCheckUtility.findMatchingBindingsDataSources(BindingsCheckUtility.java:434)
at com.bea.wlw.controls.service.ui.util.BindingsChecker.<init>(BindingsChecker.java:55)
at com.bea.wlw.controls.service.ui.wizards.SelectSCInfoPage.checkForCompatibleBindings(SelectSCInfoPage.java:304)
at com.bea.wlw.controls.service.ui.wizards.SelectSCInfoPage.<init>(SelectSCInfoPage.java:98)
at com.bea.wlw.controls.service.ui.GenerateSCWizard.getPageList(GenerateSCWizard.java:150)
at com.bea.wlw.controls.service.ui.GenerateSCWizard.addPages(GenerateSCWizard.java:136)
at org.eclipse.jface.wizard.WizardDialog.createContents(WizardDialog.java:499)
at org.eclipse.jface.window.Window.create(Window.java:418)
at org.eclipse.jface.dialogs.Dialog.create(Dialog.java:996)
at org.eclipse.jface.window.Window.open(Window.java:776)
at com.bea.wlw.controls.service.ui.actions.NewSCGenAction.run(NewSCGenAction.java:101)
at org.eclipse.ui.internal.PluginAction.runWithEvent(PluginAction.java:246)
at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:538)
at org.eclipse.jface.action.ActionContributionItem.access$2(ActionContributionItem.java:488)
at org.eclipse.jface.action.ActionContributionItem$5.handleEvent(ActionContributionItem.java:400)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:843)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3125)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2758)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1699)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1663)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:367)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143)
at org.eclipse.ui.internal.ide.IDEApplication.run(IDEApplication.java:103)
at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:226)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:376)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:163)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:334)
at org.eclipse.core.launcher.Main.basicRun(Main.java:278)
at org.eclipse.core.launcher.Main.run(Main.java:973)
at org.eclipse.core.launcher.Main.main(Main.java:948)
Caused by: weblogic.wsee.tools.WsBuildException: com.bea.xml.XmlException: Exception while compiling org apache xmlbeans: C:\R4WorkSpace\TestEWS\src\controls\EWSDeal.wsdl:0: error: src-resolve: type 'Array@http://schemas.xmlsoap.org/soap/encoding/' not found.
at weblogic.wsee.tools.clientgen.ClientGenUtil.createBuildtimeBindings(ClientGenUtil.java:217)
at weblogic.wsee.tools.clientgen.ClientGenUtil.createBuildtimeBindings(ClientGenUtil.java:174)
at com.bea.control.servicecontrol.internal.validation.BindingsClassNameReference.loadBuildtimeBindings(BindingsClassNameReference.java:228)
... 44 more
Caused by: com.bea.xml.XmlException: Exception while compiling org apache xmlbeans: C:\R4WorkSpace\TestEWS\src\controls\EWSDeal.wsdl:0: error: src-resolve: type 'Array@http://schemas.xmlsoap.org/soap/encoding/' not found.
at weblogic.wsee.bind.buildtime.internal.XmlBeansApacheBindingsBuilderImpl.createBuildtimeBindings(XmlBeansApacheBindingsBuilderImpl.java:262)
at weblogic.wsee.bind.buildtime.internal.XmlBeansBaseBindingsBuilderImpl.createBuildtimeBindings(XmlBeansBaseBindingsBuilderImpl.java:119)
at weblogic.wsee.tools.source.EndpointBuilder.setupBindingProviderWithServices(EndpointBuilder.java:836)
at weblogic.wsee.tools.clientgen.ClientGenUtil.createBindingProvider(ClientGenUtil.java:458)
at weblogic.wsee.tools.clientgen.ClientGenUtil.createBuildtimeBindings(ClientGenUtil.java:211)
... 46 more
Caused by: org.apache.xmlbeans.XmlException: C:\R4WorkSpace\TestEWS\src\controls\EWSDeal.wsdl:0: error: src-resolve: type 'Array@http://schemas.xmlsoap.org/soap/encoding/' not found.
at weblogic.wsee.bind.buildtime.internal.XmlBeansApacheBindingsBuilderImpl.compileXmlBeans(XmlBeansApacheBindingsBuilderImpl.java:361)
at weblogic.wsee.bind.buildtime.internal.XmlBeansApacheBindingsBuilderImpl.createBuildtimeBindings(XmlBeansApacheBindingsBuilderImpl.java:257)
... 50 more
END XMLBEANS CAUSE

Hi
I have not seen the wsdl yet but your xmlbean types generation looks familiar.
This is one reason why you could get the error with the xmlbeans type.
error: src-resolve: type 'Array@http://schemas.xmlsoap.org/soap/encoding/' not found.
Workaround: To allow the XmlBeans to be built from this type of WSDL correctly, add the schemaLocation attribute. For example, if the original WSDL had an import such as:
<s:import namespace="http://schemas.xmlsoap.org/soap/encoding/"/>
It should be changed to the following:
<s:import namespace="http://schemas.xmlsoap.org/soap/encoding/" schemaLocation="http://schemas.xmlsoap.org/soap/encoding/"/>
After this change you should not see the error.
Vimala-

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Not able to edit service ticket (complaint) in CRM

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