Not able to get calls from landlines in my E51

All of a sudden I am not able to recieve calls from landlines, the caller gets long ring or proper ring tone giving impression that I am not picking up

I had in addition to incoming calls from landline I had other unique issues
1. Mobile use to get reset every time when I try accessing to internet
2. I was not able to upgrade the sw since it use to get reset and use to get repeated message to re initiate
Finally I rest the phone to factory setting and
every problem got resolved and my phone is back to life as it was when I bought it

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