Not able to get email.says user name or password is wrong but both are correct

Email question. Cant get mail. Says username or password is wrong. Both are correct

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    I keep getting an error message while trying to setup my imap Gmail and Aol  accounts on my new ipad air. The error says user name or password is incorrect but I know for a fact they are correctly entered. How do I correct this?

    Hi Allan, thanks for that. I've already set up a log in for my wife and that is all working fine. The problem is that when she logs in and opens iTunes and trys to associate her library with her iTunes account she gets the error message "This computer is already associated with another iTunes account". Whilst this is true, the computer is associated with my iTunes account under my separate log in, which should have nothing to do with hers. If she transfers the association to her account it will lock me out of my content on my log in for 90 days - I'm trying to work out how to associate each of the log in accounts with a separate iTunes account so we can access our music independently of one another without locking each other out. Hope that makes sense!

  • Imessage keeps saying user name or password is incorrect but it's the same apple id i use on the store

    imessage keeps saying user name or password is incorrect but it's the same apple id i use on the store. i've bought and updated apps with the id but imessages still wont work

    I have had the same problem.  I try and use imessage but it keeps saying user name or password incorrect. The password works when I log into gmail and I am certain I am typing it in correctly. I would appreciate any help!

  • How can I reset my iPad YouTube password? I can't sign into youtube on iPad. It says Username or password is wrong although both are correct when I log into YouTube account via Google.

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  • HT2155 Ive been trying for days now to set up gmail.  I always get the message "user name or password for imap.gmailcom is in correct" I know for a fact that my onfo is correct.

    I have been trying for a long time to set up my gmail account.  So far to no avail.  I get a message that says "User name or password for Imap.gmail.com is incorrect.  Any sugesstions?
    thanks

    Try unlocking your account here: https://accounts.google.com/DisplayUnlockCaptcha.

  • I can't log into my email says user name and password incorrect

    I can't not log into my iPhone email it says user and password incorrect I also am having the same problems logging into my Facebook account

    See:
    * https://support.mozilla.com/kb/Cannot+log+in+to+websites
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • HT3228 Cannot get mail username or password is incorrect but both are correct

    My bellsouth.net email was hacked. I was unable to access it on my iphone. "Cannot get mail the username or password is incorrect". I called bellsouth and had my password changed. The email account works on att website and windows live mail. Even after changing the password in settings on the iphone, I still get the same error message.

    Hello Cruise2013,
    Being able to to send and receive email is definitely an important feature of the iPhone.  Here are some steps that may help:
    If you are unable to send or receive email, try the following steps:
    Restart the iOS device.
    Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
    Try an alternative Internet connection.
    If your email is provided by your Internet provider, try connecting from the home network.
    If your iOS device has an active cellular data plan, try to disable Wi-Fi:  Tap Settings > Wi-Fi and turn off Wi-Fi.
    If not, try a different Wi-Fi network.
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
    If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
    You can find the full article here:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    The article ends with gaining information from your Email Provider.  I understand you are entering your correct username and password into the iPhone settings, but they may have adjusted some of the other settings. 
    I hope this helps get you back on track!
    Best,
    Sheila M.

  • I am not able to signin using apple ID in imassge and face book it says user name or password wrong plz help

    I am not able to signin using apple ID in imassge and face book it says user name or password wrong plz help

    I think there has been a change in the password requirements for apple ID's.  I think it now needs to be eight characters long and have at least one capital letter and one number.  Got to appleid.apple.com and then to manage your account and change your password to something that meets the requirements I mentioned and see if that helps

  • When checking email I now get an error message saying User name or password is incorrect...

    When checking email I now get an error message saying User name or password is incorrect...  Went to AT&T store and they didn't have a clue how to fix it...
    I'm sure this question has been asked, but can someone point me in the right direction? 

    I am also having the same problem and I did go on my computer and change the password and my iPad still gives error message. Yes wish someone could help.

  • My ipad receives email with the hotel wifi but will not send.  The error message is "user name or password for ........is incorrect" but both are correct and unchanged.  Restarting iPad didnt help.

    My iPad receives email on the hotel wifi but will not send.  The error message reads "user name or password for smpt......is incorrect" but both are correct and unchanged.  Restarting iPad did not help.

    I did try this too, but when I access my webmail on the iPad, the iPad doesn't allow me to type my message.  I am able to enter in the "to" address and the "subject" line, but then the keyboard will not come up for me to type my message.  Is there some trick to this?  Very frustrating!

  • TS3899 Cannot get mail  the user name or password for Suddenlink is incorrect

    I have not once had an issue with this. I have not changed my password or anything. I have the iPhone 4. All of a sudden, the message error pops up that says " Cannot get Mail"  The User name or Password for Suddenlink is incorrect. Please help!!!!!!

    All customers should now have the ability to send and receive email through Suddenlink’s email service, and the vast majority should have full service, including access to all mail, folders, contacts, and settings. We will continue working until the remainder of customers have full email service restored. I'm very sorry for the inconvenience and thank you for your patience as we continue to work to restore full email service for all customers.

  • Iphone 4 "cannot get mail" as user name or password incorrect.

    I have an iphone 4 and it has stopped updating mail.  Three days ago I incorrectly typed in my mobile me password and had to reset it.  I have updated my mac account details for my mobile me account on my phone but I keep getting "cannot get mail" as user name or password for.mac account is incorrect.  Im not sure what to do and this is very frustrating as Im sure it is something very simple!  Any help gratefully appreciated. 

    Did you try to delete the MobileMe account on the phone and set it up again after that?
    You can also try to replace the account info on the phone during the next sync, if you select this option in the info pane, Advanced Section, with your phone connected to iTunes.

  • TS1398 Cannot get mail the user name or password for xtra.co .nz is incorrect

    Cannot get mail
    The user name or password  xtra.co.nz is incorrect

    Hello dkmorgan,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Have a nice day,
    Mario

  • Keep getting error message "user name or password for aol is incorrect". I have reset both username and password and still can't get my mail.  This problem only seems to exist in the evening.

    Keep getting error message "user name or password for aol is incorrect
    ". Have reset both and problem still exists.  Problem appears to be in the evening hours only.

    reset the password to re confirm that that isn't the issue

  • TS3058 Cannot Get Mail The user name or password for "gmail" is incorrect.

    Cannot Get Mail
    the user name or password for "gmail" is incorrect.

    did you do this
    http://support.google.com/mail/bin/answer.py?hl=en&answer=77702
    http://echeng.com/journal/2010/04/05/how-to-properly-set-up-gmail-with-your-ipad /

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