Not able to get internet after upgrading to ios5.1

I upgraded my iPhone 4s to the latest ios5.1 a few days ago and now am not able to use data features - no access to internet, no ability to send or receive emails.  Spent 4 hours with Verizon and Apple tech support this morning over the phone but problem is not resolved. Verizon says it's a problem with the new ios5.1 and that they've got a bulletin informing them them that it's an Apple problem.  Apple says they've received dozens and dozens of call from Verizon customers complaining of same issues but they think it's a Verizon issue.  So Verizon thinks it's Apple, and Apple thinks it's Verizon. Verizon has a work-around (resetting Network options) that fixes problem for 25% of iPhone users. Their work around didn't help me. Does anyone have any insight?

I upgraded my iPhone 4s to the latest ios5.1 a few days ago and now am not able to use data features - no access to internet, no ability to send or receive emails.  Spent 4 hours with Verizon and Apple tech support this morning over the phone but problem is not resolved. Verizon says it's a problem with the new ios5.1 and that they've got a bulletin informing them them that it's an Apple problem.  Apple says they've received dozens and dozens of call from Verizon customers complaining of same issues but they think it's a Verizon issue.  So Verizon thinks it's Apple, and Apple thinks it's Verizon. Verizon has a work-around (resetting Network options) that fixes problem for 25% of iPhone users. Their work around didn't help me. Does anyone have any insight?

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