Not able to get RZ points for the Good Maintenance Reward.....

Tried geek squad support they are telling me the promotion no longer exists. They also said the only eligible amount is the phone purchase with the first payment of the plan. I would say the eligible amount is the entire cost of the plan. 14.99 x 24 months. Any thoughts?

Good morning Slownas1, and welcome to the Best Buy forum!
The Good Maintenance Reward is no longer offered with the purchase of a Geek Squad Protection plan; however, it is a benefit we should still be able to honor as long as the protection plan in-question was eligible and qualifies. A standard protection plan would need to have been purchased between 9/14/2008 - 7/14/2012 to be eligible and the plan could not have been utilized for any services to be eligible. If both of those terms are met, then a request for the benefit would need to be made within 90 days of the plan officially expiring.
Based on the information you provided in your post, it appears the protection plan in-question may have been a monthly plan, possibly for a mobile phone. Is that correct? If so, then it would not be eligible for the Good Maintenance Reward because mobile plans were not included. The protection plan would need to have been paid in full at the time of purchase.
If you have any additional questions about the Good Maintenance Reward, please feel free to send me a private message and I will see what I can do to help. You can send a private message by clicking on the blue button located within my signature.
Thank you for posting.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

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Basics from the user guide have always been, and still remain, restart, reset, restore from backup, restore as new.

SSRS 2008 Column Chart with Calculated Series (moving average) "formula error - there are not enough data points for the period" error

I have a simple column chart grouping on 1 value on the category axis. For simplicity's sake, we are plotting $ amounts grouping by Month on the category axis. I right click on the data series and choose "Add calculated series...". I choose moving average. I want to move the average over at least 2 periods.
When I run the report, I get the error "Formula error - there are not enough data points for the period". The way the report is, I never have a guaranteed number of categories (there could be one or there could be 5). When there is 2 or more, the chart renders fine, however, when there is only 1 value, instead of suppressing the moving average line, I get that error and the chart shows nothing.
I don't think this is entirely acceptable for our end users. At a minimum, I would think the moving average line would be suppressed instead of hiding the entire chart. Does anyone know of any workarounds or do I have to enter another ms. connect bug/design consideration.
Thank you,
Dan

I was having the same error while trying to plot a moving average across 7 days. The work around I found was rather simple.
If you right click your report in the solution explorer and select "View Code" it will give you the underlying XML of the report. Find the entry for the value of your calculated series and enter a formula to dynamically create your periods.
<ChartFormulaParameter Name="Period">
<Value>=IIf(Count(Fields!Calls.Value) >= 7 ,7, (Count(Fields!Calls.Value)))</Value>
</ChartFormulaParameter>
What I'm doing here is getting the row count of records returned in the chart. If the returned rows are greater than or equal to 7 (The amount of days I want the average) it will set the points to 7. If not, it will set the number to the amount of returned rows. So far this has worked great. I'm probably going to add more code to handle no records returned although in my case that shouldn't happen but, you never know.
A side note:
If you open the calculated series properties in the designer, you will notice the number of periods is set to "0". If you change this it will overwrite your custom formula in the XML.

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