Not able to Hear other person when Handset is activated

I have the problem of not being able to hear the caller. They are not having any issues on hearing the voice. Issue wasn't resolved after pulling the battery as suggested in other threads.
Interesting fact is: When I activate the speaker phone (either by blackberry options / by pressing the button "."), I am able to hear them. When handset is activated, I am not able to hear the caller. I checked bluetooth was disabled.
Any clue on what is wrong with the headset?
Thanks

Hey mzmeel,
If you are having an issue with sound on your iPhone, I would suggest that you troubleshoot using the steps in this article -
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

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Extremely annoying when on the phone!
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http://support.apple.com/kb/ts5196
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Hi kshitij 2589,
Thanks for visiting Apple Support Communities.
It sounds like you can't be heard on calls when using speakerphone. I know it can be frustrating to encounter unexpected issues with a new device.
I'd recommend going through these tips first, to see if they have an impact on the behavior you're seeing:
Test the microphone
To find out if there is an issue with the microphone itself—and not the app you're using or your cellular connection—test the microphone with the built-in Voice Memos app. Speak into the microphone and then play back the recording. You should be able to hear your voice clearly.
Follow these steps, testing after each with Voice Memos.
Unplug anything plugged into the headset jack.
If you're on a call and holding your phone next to your ear, speak into the microphone and make sure you don't block it with your fingers or shoulder.
If you're using a screen protector or case that covers the microphone, remove it. Clear any debris from the microphones.
Restart your device.
Update to the latest version of iOS.
If you've tried these steps and people still can't hear you well on calls, contact Apple Support.
You can find the steps above in this Apple Support article:
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
All the best,
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I am not able to hear a conversation

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I have an issue with my iPhone 4. When I receive/make a call, I am able to hear the other person, but the person on the other line is not able to hear me at all. This happens at all times. However, if i tap the phone hard on the back, hearing is restored for a while after which it goes again.
I have tried a lot of things to fix it, but no avail.
Can you please help.
P.S. This happened after I dropped my iPhone. (Didnt drop it too hard or from a height)
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Not able to Hear other person when Handset is activated

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