Not able to HTTP to SUB and SSH is not allowing any command to execute
Hi All,
I came across an issue, where CUCM SUB is not accessible by HTTP/S and SSH is giving following output while trying to re-start or executing any command :
admin:utils service list
/usr/java/jdk1.6.0_24/jre/lib/rt.jar: error reading zip file
Exception in thread "main" java.lang.NoClassDefFoundError: java/net/ConnectException
at com.cisco.iptplatform.cli.CliClassLauncher.<init>(CliClassLauncher.java:86)
at sdMain.main(sdMain.java:1824)
Caused by: java.lang.ClassNotFoundException: java.net.ConnectException
at java.net.URLClassLoader$1.run(URLClassLoader.java:199)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:248)
... 2 more
Caused by: java.util.zip.ZipException: error reading zip file
at java.util.zip.ZipFile.read(Native Method)
at java.util.zip.ZipFile.access$1200(ZipFile.java:31)
at java.util.zip.ZipFile$ZipFileInputStream.read(ZipFile.java:460)
at sun.misc.Resource.getBytes(Resource.java:108)
at java.net.URLClassLoader.defineClass(URLClassLoader.java:257)
at java.net.URLClassLoader.access$000(URLClassLoader.java:58)
at java.net.URLClassLoader$1.run(URLClassLoader.java:197)
... 7 more
Any inputs please ?? Waiting for a hard re-boot to the device bit not sure if that would resolve the issue, Also when I first logged into SUB using SSH , I got the following :
Command Line Interface is starting up, please wait ...
java.io.FileNotFoundException: /var/log/active/platform/log/cli.bin (Read-only f ile system)
at java.io.RandomAccessFile.open(Native Method)
at java.io.RandomAccessFile.<init>(RandomAccessFile.java:212)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.restoreIndex(c iscoRollingFileAppender.java:100)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.setFile(ciscoR ollingFileAppender.java:43)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.jav a:196)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.jav a:155)
at org.apache.log4j.xml.DOMConfigurator.setParameter(DOMConfigurator.jav a:530)
at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.ja va:182)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurat or.java:140)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfi gurator.java:153)
at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOM Configurator.java:415)
at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:3 84)
at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:783)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java :666)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java :616)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java :584)
at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:6 87)
at sdMain.initialize(sdMain.java:479)
at sdMain.main(sdMain.java:646)
java.lang.NullPointerException
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.updateIndex(ci scoRollingFileAppender.java:117)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.nextFileName(c iscoRollingFileAppender.java:92)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.append(ciscoRo llingFileAppender.java:74)
at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:221)
at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders (AppenderAttachableImpl.java:57)
at org.apache.log4j.Category.callAppenders(Category.java:187)
at org.apache.log4j.Category.forcedLog(Category.java:372)
at org.apache.log4j.Category.debug(Category.java:241)
at com.cisco.iptplatform.cli.CliSettings.getInstance(CliSettings.java:10 6)
at sdMain.initialize(sdMain.java:491)
at sdMain.main(sdMain.java:646)
log4j:ERROR No output stream or file set for the appender named [CLI_LOG].
/usr/java/jdk1.6.0_24/jre/lib/rt.jar: error reading zip file
Exception in thread "Thread-9" java.lang.NoClassDefFoundError: java/net/URI$Pars er
at java.net.URI.<init>(URI.java:578)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:350)
at java.net.Socket.connect(Socket.java:529)
at java.net.Socket.connect(Socket.java:478)
at java.net.Socket.<init>(Socket.java:375)
at java.net.Socket.<init>(Socket.java:189)
at com.cisco.ccm.util.ncs.NcsClient.connect(NcsClient.java:342)
at com.cisco.ccm.util.ncs.NcsClient$ReceiveThread.run(NcsClient.java:447 )
Welcome to the Platform Command Line Interface
WARNING:
The /common file system is mounted read only.
Please use Recovery Disk to check the file system using fsck.
Cheers
Anjali
Check this Bug: CSCti52867 - https://supportforums.cisco.com/docs/DOC-12955
I have a customer with this same problem, we use to use the Callmanager Recovery DVD, as Amine said, to recover the HD. But some times reseting the server resolved the problem.
Mártin
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