Not able to install the email setting in used Blackberry bold

hello,
i need your help to install email settings and balckberry id in BOLD 9700,
As this is my company phone and it was used by other colleuge and the network was VODAFONE, VODAFONE network is not active now.
my model is BLACKBERRY CURVE 8520 and i am using AIRTEL service.if i tries to use the airtel sim in BOLD 9700, its not working.
Can any one support me to solve this problem
Rgds
Lobo

surojen wrote:
yes, but  vodafone network was used in this phone,so is there any problem in chnaging netwrok.
No, if the device is unlocked to work on any carrier, you will be fine with another network SIM card in the device.
See this link to determine if your Bold is unlocked:  Guide to Unlocking your BlackBerry & Unlock Codes
surojen wrote:
 Vodafone network user id there in  blackberry id,
Do you mean the old user's BlackBerryID is still in the device?
You must perform a security wipe on the device before using the device, to remove the old BlackBerryID.
Then you can setup the device as yours with your own BlackBerryID.
BlackBerry smartphone must be security wiped before transferring ownership
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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