Not able to listen Audio from the laptop

Hi ,
 I recently bought HP Laptop  and the audio for the laptop worked fine till last week.
 Suddenly not sure what happened I am not able to listen any audio out from the laptop built-in internal speakers and external headphones as well.
 Everything was fine on the machine in the device manager . All the windoes services related to audio are running.
 Even the sound Icon on the toolbar when expanded showing green color up and dows indicating that it is playing sound .But Ii am not able to hear anything.
 The laptop configuration is as follows :
Windows 8 64 BIT OS.
HP Pavilion G6 Brand.
Any help is much more appreciated.
Regards,
Alapati.
Intel (R) cORE I5 .

Sasi,
There are many different g6's, so that is not the product number.  I'd suggest calling in and speaking to a live rep, since you should still be in warranty if you purchased new.
If you live in the US, contact HP Here.
 If you are in another part of the world, begin Here.
Good luck!
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