Not able to log-on workspace/shared services after new inst thru index.jsp

Dear Specialist Team,
I m Kalyan, new to HFM product installation. I have completed successful EPM installation with the help of user guides from Oracle.
Installed on my local machine, able to work on Planning / Essbase Admin server, but not able to log-on to workspace and shared services on the local host link.
Checked many things like Services running properly, Diagnostics report. All are positive. Using IIS 7.
I m able to see this link "*http://localhost:9000/workspace*/", when I click on the Launch Application a blank window gets opened on Popup and nothing is visible it says loading for long time on this link "*localhost:9000/workspace/index.jsp*".
Tried using different browsers, but unlucky. Is there anything I m missing with java or browser or something else?
Please help me to sort this, so that I can log-on and proceed with application usage.
Regards,
Kalyan

John's support document related to the browser settings is the best, however if you do not have access to support document or are using Firefox you can try installing an add on found at -->
https://addons.mozilla.org/en-US/firefox/addon/remote-xul-manager/
and restart Firefox...
Once the browser is restarted..you can find the add on at Firefox --> Web Developer --> Remote XUL Manager
Add the URL, that you are using to access workspace and try to load it. If everything is good, you should be able to see workspace/shared service page.
Thanks.
hyperionEPM
Please mark answers as helpful or correct for others to find them easily

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