Not able to login to User management link in portal

Hi,
I am not able to login to "User Management" link from index.html page. When I enter user name and password, only page is getting refreshed and it is not logging in.
Error from default trace:
#1.5 #00188B34FD33006C0000002800007AC8000461B1DE2BD2F2#1233316471589#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#sap.com/tcwddispwda#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#J2EE_ADMIN#2018##mysapbw_BW7_23635150#J2EE_ADMIN#c13b1ba1eec411dd9cbb00188b34fd33#SAPEngine_Application_Thread[impl:3]_2##0#0#Error#1#/System/Server/WebRequests#Plain###application [webdynpro/dispatcher] Processing HTTP request to servlet [dispatcher] finished with error.
The error is: java.lang.NoSuchMethodError: com.sap.security.core.wd.umeuifactory.wdp.IExternalUmeUiFactoryCompInterface.hasSimplePermission(Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;)Z
Exception id: [00188B34FD33006C0000002600007AC8000461B1DE2BCF03]#
#1.5 #00188B34FD33005F000004A300007AC8000461B1E07DB217#1233316510512#com.sap.engine.services.security.authentication.logonapplication#sap.com/com.sap.security.core.admin#com.sap.engine.services.security.authentication.logonapplication.doLogon#J2EE_GUEST#0##n/a##d88d4300eec411dd9ac900188b34fd33#SAPEngine_Application_Thread[impl:3]_6##0#0#Error##Java###doLogon failed
[EXCEPTION]
#1#com.sap.security.core.logon.imp.UMELoginException
     at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.logon(SAPJ2EEAuthenticator.java:949)
     at com.sap.security.core.logonadmin.ServletAccessToLogic.logon(ServletAccessToLogic.java:208)
     at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.doLogon(SAPMLogonLogic.java:914)
     at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.uidPasswordLogon(SAPMLogonLogic.java:578)
     at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.executeRequest(SAPMLogonLogic.java:158)
     at com.sap.security.core.sapmimp.logon.SAPMLogonServlet.doPost(SAPMLogonServlet.java:60)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Please help me in resolving this issue.
Regards,
Nallasivam.D

Hi,
After looking into the error first i dont think you are enter the right password.
In case if you are entering the right password then you might not have the necessary admin rights on portal.
Regards,
Ramanath

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    Hi all,
    For satisfying one of the security requirement. We secured Entity dimension and created new member access profile and new team.
    For the new user and we (Admin team) has assigned this newly created team.
    Now only we (Admin team) and new user is able to access the system.
    Inorder for all other users to access the Application. Do we need to assign newly created team to all of them? is there any way to do it?
    Regards
    Abhishek

    Hi ABHISHEK BANSHIWALA,
    Since you have checked Entity dimension has secured now and created new Member access profile for new users.
    But for existing users who are using existing Member Access profiles which does not have Entity dimension defined this is the reason why they are not able to login to BPC Application.
    Please edit all the Member Access profiles and establish a reference to the ENTITY dimension for [ALL]
    Regards,
    Rajesh Muppala.

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