Not able to open program Premiere Pro CS6 trial

Adobe Premiere Pro CS6 is not launching although software has been fully downloaded.
There is no icon on desktop to allow you to open the program with.
The program is located in the 'downloads folder'. Pls advise on how to open the program.

I Have th same problem ,
I Run the installation through Adobe Download Assistance on my hard drive c:
a directory created Adobe Premiere Pro CS6 , after this i run the install Set-up.exe , default installation directory was Program-Files / Adobe , i leave it as it was
after installation complete 100% , there IS NO ICON ON DESKTOP , NO FOLDER ON PROGRAM FILES / ADOBE
Is this a bug ? or this absolutely is A B U G ?

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How do I open my Premiere Pro CS6 trial on Mac

Having the same problem on my mac, its downloaded but now I cant actualy open it and instal it... madness
I have the Install icon but when i select it nothing happens...

Branching this to a new discussion as the previous discussion was Windows specific.
Ralson humble which version of Mac OS are you using? Did you receive any error messages? Are you able to locate Adobe Premiere Pro in your Applications folder?

Not able to open adobe XI Pro after I have filled out a documents and trying saving it. The program stops working & won't open up again. Tried to complete a repair, rebooting nothing works. Help please.

Not able to open adobe XI Pro after I have filled out a documents and trying saving it. The program stops working & won't open up again. Tried to complete a repair, rebooting nothing works. Help please.

Hi,
Can you pls. provide more details of the issue?
OS/Platform
It would be great if you can provide the MSI logs for repair from the %temp% directory.
Thanks,

I'm having trouble opening my premiere pro cs6, please help

I'm having trouble opening my premiere pro cs6, please help.

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Premiere Pro CS6 Trial- Windows 8.1 Preview

Dear members
I have downloaded and installed Premiere Pro CS6 Trial version on Windows 8.1 Preview
but I could not access the App as its icon not appeared on the desktop or its title appearing along
with the other installed programes in the Start Page.
Pl guide me.
Thank you in advance.
-ap nagarajan
27 July 2013.

Hi Hbrandado,
hbrandado wrote:
No matter what settings I choose, the fonts on the display are impossibly tiny. The menu fonts at top are readable, but everything else feels like I am taking an eye exam.
Is this fixable, or do I need to return the 4K monitor and fuhgedaboutit?
Since I am doing some shooting in 4K, I thought this monitor would make sense.
I understand your issue and I don't have a solution for you. Sorry. In Premiere Pro CC 2014, you can increase the size of the fonts in the Project panel, but not in CS6.
hbrandado wrote:
If in fact it can't work with PP CS6 on WIn 8.1, what is the best recommended monitor to use with PP CS6?
You may want to ask this in ourHardware Forum.
Lots of gear heads that can help you there.
Thanks,
Kevin

Unable to open my Premiere Pro CS6 projects

Hi,
I am using Adobe Premiere PRO CS6 about two years. A few days ago i tried to open a project i createt half a year ago but was not able to. I got alway the error message Premiere Pro has encountered an error.
when i click to continue appears the message that the project could not be loaded beacuse its maybe dameged or contains old elements.
So what I tried,
-     Reinstall Adobe premiere Pro CS6 (deleted all files and settings before)
-      create an other User on the computer to be sure its not the user profile
-     installed Premiere on a virutal machine
-      open an other project from autosave
     always the same error
than I created a new project worked for about one hour on it. after saving closed the project => next day continued with the work on that file saved again, an since today that file is also not working any more same error as on the other fiel. The old file (saved after first day) is still working.
I hope you can help me with that issue, in about a month I will have to make a bigger project and if Im not sure that premiere is working correct i might loose a lot of time.
thanks for your help!!

Hi Mich1989,
Uninstall iCloud to get Premiere Pro working correctly once more.
Main thread with utilities to repair projects here: Debug event f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe
Thanks,
Kevin

I can't seem to be able to open Adobe Premiere Pro after downloading it and saying it's in use.

I've downloaded Adobe Premiere Pro trial twice to see if the second time would work since the first didn't seem to. When I downloaded it twice, it says I was downloading the Adobe Premiere Pro family package and after downloading it, it said that the program was ready for use. I went to my start menu and search the program and all I got was the adobe premiere pro cs6 files and the picture of the purple cd and the set up and etc. Can someone please help me?
PS: I had downloaded it from the adobe website not from adobe creative cloud.

It won't even let me uninstall it. it says that my uninstallation encountered errors and when i click on the error summary idk what it means
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW028, DW039 ...
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s)
ERROR: DW028: InstallOperationsQueue: Instruction set is empty
ERROR: DW039: The specified payloads in deployment file are already uninstalled.
Please specify any other relevant payload actions besides the driver.
ERROR: DW028: InstallOperationsQueue: Instruction set is empty
FATAL: DW028: Unable to open operation queue

Opening A Premiere Pro CS6 Project in Premiere Pro CS 5.5

I downloaded Premiere Pro CS 6. I already have Premiere Pro CS 5.5 on my computer. I had read you can open up a CS 6 Project in CS 5.5 by doing the following:
1) Saving your project file on your Hard Drive
2) Copy it just for back up
3) Right Click (Control Click) on the original Project File and open it up in Text Edit.
4) On the fourth row Change Version "25" to Version "24"
5) Save it.
I opened up Premiere Pro 5.5 and went to File (that I just changed to open in Premiere CS 5.5) - Open Project - and I then clicked on that file. It started to open up. When Premiere 5.5 was open this dialog box came up:
I clicked OK and everything opened up in 5.5 fine. It worked great. You can open up a CS6 project in Premiere 5.5.
What does this box mean? I installed CS 6 as is. I did not add any third party files or transitions or filters.
Thanks in Advance

this is the best piece of advice i have found. thankyou so much edwurd. I have premiere pro 5.5 and 6, I had to upgrade to 6 for some commercial work, but half my plugins have now gone into another dimension and 6 doesn;t see them these consist of red giant and new blue fx plugins mostly. These all work great in 5.5 premiere but of course with new projects now in 6 half of them cease to be seen by the plugin loader even though they are in the cache after 11 days of installing and reinstalling still no one can help. I had a huge project i was working layered with all these third party plugins that 6 didn't want to play with anymore, although it used to, I just tried your suggestion. and it worked perfectly, i didn't even get the error box the whole thing / 6 project / opened beautifully in 5.5 with all plugins functioning and happy. Thankyou again. you are a legend.

Audio and video not synchronized when exporting from Premiere Pro CS6

Hi
We have made a project in Adobe Premiere Pro CS6 that´s intended to be exported to DVD (it´s a weeding). We are working with NTSC DV Widescreen. The exporting is 720x480
We have 2 audio lines activated and sounding on this project.
The question is:
When exporting the entire video (the entire timeline sequece) using Adobe Media Encoder to formats like H.264 (NTSC DV Widescreen)... Quick Tile Movie or AVI without compression (we tested these formats) the 2 audio channels get unsynchronized from the video. The same problem occurs if we get a direct link of the timeline from Premiere to Encore.
And Inside Premiere Preview audio is preety correct.
Does anyone here are getting such problem?
Also..can I ask another question (as I´m not expert on video production)?. What´s the best format for our purpose? Export a video to be played to DVD (we record weedings, birthdays..social events). No problem the time to export. We´d like the best quality for output.
Thank you for the help
Gustavo.

Hi John and techkid123
We have 4 cameras here. 1 is Sony model HD1000 (since it works with Mini-DV cassete we need to capture the image via Firewire). 2 cameras are Sony HD2000 (it generates *.MPEG files if I remember well). And 1 camera is a Panasonic AG-DVC7 (it generates *.MTS files)
We start a new project using the Standard NTSC Widescreen 48Khz format. When we drag to the timeline for example the MTS file...Premiere ask us if we want to Keep and Change timeline to suit the file specification. Anyway we always have 1 or 2 camera files that has a yellow line over timeline.
But I renders correct...no problem to edit...and we had no problem with Premiere CS5.5 :/
We are downloading the latest update of Premiere. I´ll make some test and publish here if the problem persist.
Thank you a lot for the help
Gustavo.

Premiere Elements Project file wount open in Premiere Pro CS6

My friend Just bought Premiere elements 13 and created a Project. I cant open the Project in Premiere Pro CS6. Getting this error message:
"The Project appears to be damaged, it cannot be opened."
The Project workes fine in Premiere Elements 13
What can I do? What is wrong?

If you have done this:
Import a Premiere Elements project (Windows only)
   Select File > Open Project.
   Browse to an Adobe Premiere Elements project file, with file extension PREL.
   Click Open.
Premiere Pro converts the Premiere Elements project file to a Premiere Pro project file.
and it wont work Elements 13 is probably too new for CS6.

Audio not transferring to Encore from Premiere Pro CS6

I'm trying to export a sequence through the Adobe Dynamic Link from Premiere Pro CS6 to Encore and the audio is not transferring with video. The video is 30 minutes long with multiple video and audio tracks. The video came through fine, but no audio track. However, I also brought a timeline into the project that was less than 3 minutes and the audio track came with it. Any suggestions/help much appreciated! Thank you!

Yes--that is correct. Audio track in Premiere but no audio track present in Encore. I believe the audio format in Premiere is Stereo. It is HD footage shot on a C-100 camera. The sound was recorded into the camera and all brought in together. I did end up doing the work around that was suggested and just exported an MPEG2-DVD and pulled the audio in manually. But, would love to try to figure out how to make it work directly using Adobe Dynamic Link. Any suggestions are greatly appreciated!

Premiere Pro CS6 Trial Mac crashes on launch

I installed Master Collection CS6 on my Mac Pro tower 3,1 quad core, 16 GBs RAM. I set up a new video project in Premiere and all was going fine, loaded all assets, etc ... Next I was attempting to set up audio hardware for recording a narriation on a track. I was using a USB VoIP device. I could not arm a track for recording, so I figured audio hardware needed set up. My VoIP was already selected in Preferences>Audio Hardware once inspected, but I still could not arm a track. So, I tried Utilities>Midi Set Up>Aggregate Audio Devices to add my headset to Premiere Pro. Headset was in list but I could not add anything to premiere. Everything I checked automatically unchecked once selected.
Back to square one. So I unhooked my headset, went to Preferences>Audio Hardware and attempted to select a Built-in I/O device. Then, Premiere just crashed.
Everytime I try to open premiere it crashes. I rebooted, tried a different project, etc .... nothing!
So ... h e l p !

You are right , to use the trial you do not need the serial number however it is a prompt screen that comes up at the time of launch so that you can serialize the software and turn it to full version also it let you know the number of days left for the trial.
In your case it seems to be different , BTW what is your OS ? Premiere Pro CS6 will only work in 64 bit OS actually, it will get install on only 64 bit OS so that might be the reason you have only Encore present not Premiere Pro.

Premiere Pro cs6 Trial wants a Serial number???

when i downloaded the trial of premiere pro cs6 on my windows computer , it only shows encore, so i open that but in order for that to open premiere it wants a serial number.. i didnt think i need a serial number for the free trials.. please help, project for school is due soon!!!!!!!

You are right , to use the trial you do not need the serial number however it is a prompt screen that comes up at the time of launch so that you can serialize the software and turn it to full version also it let you know the number of days left for the trial.
In your case it seems to be different , BTW what is your OS ? Premiere Pro CS6 will only work in 64 bit OS actually, it will get install on only 64 bit OS so that might be the reason you have only Encore present not Premiere Pro.

Premiere Pro CS6 Trial Download Problem

Hey I'm trying to download the trial of Premiere Pro CS6 but everytime I try downloading it, it gets to 36% and just stays there. It says "Currently Installing AdobeHelp" but it doesn't move. This also happened when I was trying to download the trial version of In Design CS6 as well. I'm running in Windows 64-bit.

Hi Trandy,
Follow the steps mentioned below and let us know if this works:
1. Close all the installation windows and navigate to Computer > Program Files(x86) > Adobe. You will have a folder name "Adobe Help". Please cut this folder and paste it on your Desktop. Do not delete this folder.
2. Now re-start the installation and check if this works.
3. If it is success, then move back the "Adobe Help" folder to the same location - Computer > Program Files(x86) > Adobe.
Regards,
Jairaj

I downloaded Premiere Pro CS6 trial on my mac and it doesn't show up! Any Ideas?

I was looking into buying adobe Premiere Pro CS6, so I signed up for the trial and signed in and downloaded it. But straight after downloading it, NO applictaion showed up in my applications folder!
I don't think I've done anything wrong, I've done the same thing for Premiere Pro as I did for my Adobe Photoshop.
Any Ideas Anyone?

Locate the downloaded file:
1. try to launch the file and see if you get prompts.
2. drag the downloaded file to applications folder

Not able to open program Premiere Pro CS6 trial

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