Not able to play games, music, or videos. Sometimes it works sometimes it dont.

Sometimes I am able to play games listen to music watch videos but then other times I am not able to. I have adobe flash installed all my plugins seem to be up to date. What could be causing this and how do I fix this problem?

Your above posted system details show outdated plugin(s) with known security and stability risks.
*Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Do you know which plugins are used on pages where you miss the sound?
You have Adobe Flash and WMP, so websites that use a player like QuickTime or Real Media Player won't work.
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).<br />
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

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    Hi,
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    Thank you for your understanding.
    Best regards
    Michael Shao
    TechNet Community Support

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