Not able to print multiple copies

Hi All,
We are not able to print multiple copies on network printer having device type HP LaserJet2430 even though we are giving no. of copies as 3 or 4 while creating spool request.
Please help me to solve this issue.
OS - windows.
SAP 4.7 EE
Thanks in Advance,
Basis Admin

Hi,
Give one test print from OS Level mostly, this will be problem in printer configuration
Regards,
Ramesh.B

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Printer issue - could not print multiple copies

Hello Gurus,
Good day!
We not able to print multiple copies (2 or more) in SAP level but we were able to print multiples copies using non SAP applications (i.e word, excel).
I already checked in UNIX level and I dont see any stuck spools.
Can you please help me on how can I resolve this issue.
Appreciate your help.
Thanks!

Hi,
In order to get multiple copies of prints from SAP you need to make following configuration.
go to SPAD
select the printer, from which you need to get multiple copies of prints.
Double click on it,
Now you will see the details of the printer with tabs like
Device Attributes , Access method , output attributes , Tray Info.
now select output attributes
there you will see Copy Counter with drop down selection. in that select
PASS COPIES AS SEPARATE OUTPUT REQUEST(IN SAP SYSTEM)
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Regards,
Ravi

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Hi,
We are not able to print multiple copies of Invoice, PO etc. from SAP.
e.g. When we print invoice using vf02->issue output, we are setting number of copies to be printed as 5, still only one copy gets printed. Hence, we need to execute the vf02 five times to get five copies of the invoice. Same is the case for PO printing.
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With Best Regards,
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Thanks for your reply.
No, we are not using front end printing (F/G). When we click on "issue output to" (vf02->Billing Document)), we select the print button and the standard printer dialog for selecting Printer and other settings appears. In this dialog there is option call "Number of Copies". We set it to 5 and after clicking on "OK", only single print gets printed.
Kindly suggest what to do?
With Best Regards,
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Edited by: Rajkumar Namdeo Phand on Mar 22, 2010 12:43 PM
Edited by: Rajkumar Namdeo Phand on Mar 22, 2010 12:43 PM

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Hi there,
To make sure the software side of the house is in order lets try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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When I first set up my HP Officejet Pro 8600 I could print multiple copies. Not sure when, how, or why but I can no longer print more than one copy of any document at a time regardless if it is one page or 100 pages. I tried to update the drivers but the update failed as it said it could not uninstall the printer. When I did the error reporting it said there was no solution.
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This question was solved.
View Solution.

Since the drivers and software refuses to update automatically, force it to. Uninstall all of the printer software and install it back using a fresh download. That will ensure that you have the latest driver and software for the printer installed and eliminate the need for updates for a while. I'll link them below. If that doesn't fix the problem with multiple documents not printing, try using an alternate driver for the printer. I'll link those instructions below. Let me know what happens.
HP Officejet Pro Full Feature Software and Driver
How to Assign Alternate Print Drivers in Different Versions of Windows
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I purchased a new HP desktop computer with Windows 7. I connected my existing HP laser jet printer to the new PC and the drivers installed successfully. When I want to print multiple copies of a document the printer only prints one copy and stops. I can print multiple copies on my Kodak color printer from the new PC. I did not have this problem with my old PC. The issue only exists between the new PC and the existing HP laserjet printer. I have checked all printer preferences and settings to no avail. Any suggestions for further trouble-shooting?

printer model? is your win 7, 32 bit or 64 bit?
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

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I don't completely believe that this is completely
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I have no idea what this statement means.
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Not true... mailing labels, multipage spreads, thumbnails, reductions/
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You missed the point. Functionality is presented that is far less utilized than what I was desiring to do on this platform/set of applications as compared to other platforms/sets of applications. This is why I specifically mentioned the quartz filtering. I have personally met only one other person who uses quartz filtering yet I know over a dozen that want to print in the manner I originally posted about.
I'm sure you have seen such results & I have done
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both Windows & Mac platforms as well as others...
but not in the manner you are attempting to get it
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And I've seen it performed in the manner I was attempting, furthering the frustration.
In any program you typically do specify page layout
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of the print operation unless you're dealing with commercial
devices.
I guess I've just been spoiled by those big office Xerox machines. I never thought of that functionality being at all special in any way.
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PowerMac G4 Digital Audio, iBook G3 500, iPod, radioShark Mac OS X (10.4.3)

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Hi,
Have bot mac (OSX 10.6) and pc (windows 7). On pc I can print multiple copies of a document. The mac only prints one. Even though I select 2 or more. What to do?
Thanks for the help!

Hi iwanvoerman,
I'm sorry to hear that you are having problems printing multiple copies from your Mac OS X 10.6 machine to your Officejet Pro L7780 printer.
I have included a document on changing the print settings on a Mac, it has a section dedicated to Mac OS X 10.6.
Changing Print Settings in Mac OS X
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01368574#N502
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Hi, try unchecking the Enable bidirectional support found in the 1022nw Printer properties/Ports.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Not able to print multiple copies

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