Not able to print reader file

When I convert MS Word files to Adobe Reader files, some people are not able to print them. Some of the content prints for instance, but some is missing. The graphics may print, but the text is missing.
Any ideas?
Thanks,
Brian

Thanks for the response Michael,
Here is a file I converted from Word to a PDF that will only print the graphics.
I am using Word 2007 and Adobe Reader 9 Pro. I have the CS4 suite. When I save, I am using the following parameters:
Convert Document Information
Enable Accessibility and Reflow with tagged Adobe PDF
Create Bookmarks
Convert Word Headings to Bookmarks
I should add that changing and eliminating these parameters make no difference.
Thanks,
Brian

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