Not able to print to locl printer, spool request status is in wait

Hi All,
When user print to locl printer, the spool request is created and we get a error message saying "connection closed after (protocol) error (RC=1)". And we found the status of spool request is in wait state and if double clicked on it, it is showing "Internal error printing".
Below is the log of Spool work process for your reference
Found unqueued job 21701/1 (LOCL)
ERROR => Printer LOCL: Lookup failed ?!?!? -> Status DELAY http://rspopcc. 0813
Just to update you user is able to print all other documents except the documents from SAP application. And user is connecting to SAP application server through Citrix.
We are on HP-UX, Oracle database and SAP R/3 3.1i version.
Thanks in advance.
Regards,
Chandrika

sundaresh suryanarayan wrote:
Hello Chandrika,
>
> Is this printer is a network printer ?.   Use Device Type : SWIN and Access Method : G Front End Printing .  
>
> Thanks
>
> Sundaresh Suryanarayan
Hi Sundaresh,
Thanks for your reply.
Yes it is a network printer. User is printing to his default printer(LOCL, with host printer __DEFAULT) and we are using  device type SAPWIN and access method F(printing on front end computer).
Regards,
Chandrika

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