Not able to purchase from iTunes

I have been trying to purchase from iTunes all week but have gotten the message +"The iTunes store is unable to process purchase at this time. Payment processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later."+ Now I also happen to be able to access the iTunes store in the US and had no problem making a purchase. Has anyone been able to contact Apple to find out what the problem is with the Australian store or for that matter is anyone else having the same issue? I sent a message to apple using the support center but have yet to receive a reply. any input would be appreciated

There are times when the computer says its one thing, but its always not what it says. I would say just troubleshoot... Like log out of your account then log back in. Trash the iTunes cache in User Name>Library>Cache. Empty the iTunes cache folder. And delete the iTunes preferences in User Name>Library>Preferences. Delete the file "com.apple.itunes.plist". Hopefully those will solve the problem.

Similar Messages

TS3297 Not able to purchase from itunes store problem occuring due to security question

Not able to purchase because security answer forgoten

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I'm not able to purchase from iTunes France, I'm not able to purchase from iTunes France

I wanted to download some great music only available on iTunes France - when I sign in they tell me that my login and password only enable me to purchase from iTunes UK. If I try and register as new on the Fr website and if I put my own email, they tell me that I am already registered and should login. I can't get out of this runaround and just wish to purchase this amazing album only available in iTunes.fr. What can I do? Thanks.

You can purchase ONLY from the itunes store of your country of residence ( as proven by the valid billing address on your credit card) and ONLY while inside the borders of that country.

On my Iphone, i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

TS1398 Not able to download from iTunes store

Not able to download from iTunes Store after making purchases.

elaborate more, what happens when you try to download? Any error messages?

Can not get movies purchased from iTunes to my computer

Can not get movie purchases from iTunes to my computer

Is the manually manage music and videos option still selected from under the iPod's Summary tab? What happens when you try to drag files over to your iPod Classic?
B-rock

HT2729 itouch 5 will not sync movies purchased from itunes that are in my itunes library.

My new itouch5 will not sync movies purchased from itunes thatsare saved in my itunes library.

Mike, Hi
Thanks for yoursuggestions. I did see that article, tried correcting the permissions, looked at a few of the other things, but this doesn't make sense. This would only be the second computer that had these purchased songs on them. SO the 5 computer limit should have nothing to do with it.
The weird thing is how the computer tells me that it's not authorized to play the purchased songs and gives me the opportunity to put in either an AOL code or an Apple ID code to authorize this computer to play the song. I do it. I get a message that, congratulations, the computer has been successfully authorized to play the song. But then it simply does not play and when you try to play it it just recycles right back to the original message saying that the computer is not authorized.
Steve

Upgraded (6.0.6) iPhoto will not recognise music purchased from ITune

I downloaded the iPhoto 6.0.6 update and the iTunes 7.1.1 update, and now when I try to add any of the songs from my iTunes library which I have purchased from the iTunes store to one of my Iphoto slideshows, it says that my computer is not authorised to play the song (even though it is - i.e. the songs still play on iTunes). The same problem does not occur with songs in my library not purchased from iTunes.
I also had no such problems before I downloaded the updates. Very annoying. Any answers?

Actually, Apple does list the QuickTime requirement, but you have to look for it. Updates do not usually require other updates (although lately some of them have). However, when you upgraded from iTunes 6 to iTunes 7, you caused your Mac to need the system requirements for the upgrade. They are listed here http://www.apple.com/itunes/download/ on the Apple Download iTunes 7 page. Notice under "Additional video requirements" where it says QuickTime 7.1.5 or later, which links to the update page for QuickTime.
I agree it would be nice if they made it more obvious. It is a good idea to get into the habit of checking system requirements before upgrading any software, to avoid exactly this kind of surprise.

HT5622 I need help trying to figure out why I'm not able to purchase anythi iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?

I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?

I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?

Ipod will not play anything purchased from itunes!!!

My ipod will not play anying thing purchased from itunes. It plays ok on itunes but it skips it on my ipod. I have restored my ipod athoritized my computer and I cant find any answers in help. Please help me!!!

See this article.
iPod does not play content purchased from the iTMS.
If you have made sure that both the iTunes and iPod software are current and have deauthorized and reauthorized your computer, try this test:
1. Deauthorize the computer.
2. Create a new user in the system.
3. Download the free song of the week from the iTMS in the new user account.
4. Play the song in that user account to authorize again.
5. Restore the iPod (using the iPod updater) in the new user account.
6. Sync just the free song of the week and see if it plays on the iPod.
If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
The following articles will help you.
Authorization and Deauthorization.
How to restore the iPod.
How to recreate your iTunes library.
How to create a new user account in Windows.

IPod will not play songs purchased from itunes

my ipod will show me the album (songs, artwork, time of song, etc.) but when I press play, it just quickly skips through all the songs. So far this has only been the case with music purchased through itunes. I restored my ipod but nothing has helped thus far. Any suggestions would be appreciated!

This just happened to me on one song I purchased from iTunes (it plays fine on iTunes on my MacBook). I'm on iTunes 8.0 (haven't yet upgraded to newest version). Everything else works fine so should I do this for only one song - or is there another easier fix? I did copy the song to a cd so would it work if I just deleted the one song and imported it? Or is this a sign of a deeper problem?

HT201302 I am not able tranfer apps from itunes to my iphone.Its halt in 4th step only.When i click on the app it show [wiil install] but the apps remain uninstalled on my iphone

I am not able to transfer apps from itune to my iphone 4 with IOS 6.1.3 and i am using itune 11.0.4.Its halt in the 4 step only. IT shows determinig the app after that it stop synching. Help me to solve this problem

Are you using the same Apple ID as when the app has been bought?
Is the app running under iOS6?
Can you download the app via WiFi onto your phone?
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Itunes no longer has my music in my music library. How do I transfer ALL my music (not just the purchased from Itunes) from my Ipod Touch back to my Itunes library on my computer.

ITunes no longer has any of my music in my music library. How do I transfer all of my music ( not just the purchased music from ITunes) from my IPod Touch to Itunes library on my computer for syncing to other devices.

Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

Itunes 5 will not play music purchased from itunes music sto

Just transferred myself from my flat panel imac to a new powerbook & Tiger - updated to 10.4.2. In itunes, all seemed to be working fine till I noticed that music I purchased in the Apple itunes music store would not play! I get a dialogue box saying "This computer is not authorized to play "xxxx". and asks me if I want to authorize it. I do so using my AOL screenname and password and then I am told "Machine authorization was successful. You have authorized this for 1 computer. You have a maximum of 5". I click OK but nothing happens. If I try to play the just-authorized song, I get the same screen ansking me to go thru the authorization process again - to no avail. So strange that this just happens with the music sitting right there in the "Purchased" folder. itunes 5 rejecting its own children. What to do?

Mike, Hi
Thanks for yoursuggestions. I did see that article, tried correcting the permissions, looked at a few of the other things, but this doesn't make sense. This would only be the second computer that had these purchased songs on them. SO the 5 computer limit should have nothing to do with it.
The weird thing is how the computer tells me that it's not authorized to play the purchased songs and gives me the opportunity to put in either an AOL code or an Apple ID code to authorize this computer to play the song. I do it. I get a message that, congratulations, the computer has been successfully authorized to play the song. But then it simply does not play and when you try to play it it just recycles right back to the original message saying that the computer is not authorized.
Steve

Not able to download from iTunes on iPad 4

I have tried several times to download movies and Tv series on my new ipad from iTunes but I always get a message error. I have never experienced this problem on my iPhone, MacBook or my old iPad ? What should I do. The download start and at the end I always receive the same message that the episode couldn't be downloaded, retry later. I have tried with 3 different Wi-Fi sources...

I get the error message that the playlists designated to be updated no longer exist.
while the ipod is connected and showing up in your itunes sourcelist, go "edit > preferences" and click on your "ipod" tab.
you currently have "automatically update selected playlists only" engaged in there. scroll through the list of playlists in there, comparing them with the playlists that show up in your itunes sourcelist. if you find any that no longer exist in your itunes sourcelist, uncheck them. click OK.
for more information about the playlist you deleted, see:
How to sync music to your iPod when your library is bigger than your iPod storage space
for more information about using that updating option (including controlling what goes into your playlist that you have set for syncing to the ipod), see:
hudgie: iPod cannot sync because one or more playlist …
hudgie: iPod syncing options, OR, My iPod is locked in iTunes!

Not able to purchase from iTunes

Similar Messages

Maybe you are looking for