Not able to recieve invitation email

Hi
I am trying to add and Email "[email protected]" in our Spicework help desk, but this email id is not able to receive invitation email.
but other users are able to receive invitation email.
So please help me on this.
Thanks
Ankit Kumar
This topic first appeared in the Spiceworks Community

If it is asking you to verify the account then you should be able to change the email. If the account is already verified then follow this article to help change it to correct email address http://support.apple.com/kb/HT5621?viewlocale=en_US.

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