Not able to reverse document in FB08

Hi,
we have a payment document from F110. we need to reverse this payment document. when we ae going to FB08 transaction, its giving message, Document includes already cleareed items - reversal not possible
but the point is that we do not have any clearing docuemnt for this document.
kindly suggest me what should i do.
Thanks & Regards
Deepak

In reference to the error message Document includes already cleared items - reversal not possible with error Message no. F5308
Kindly notice that it is not possible to carry out the reverse of a document when one or more items have been already cleared.
Should you need to reverse the document, first you should reset the cleared items and afterwards reverse the document.
Hope this information helps.
Kind Regards
Soumya

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