Not able to run openscript scripts in prod/staging siebel env works fine in QA

Hi All,
I designed certain scripts to be run on prod env and ran it in QA with all the automation features enabled andSiebel Server Set up for call center auto enabled.
As described in this  discussion
https://forums.oracle.com/thread/970136
Done all steps .. But the automation  component is not downloading for staging enviroenmnt. Even after the same set up as QA.
Does any one have any solution for this?
Would be really helpful?
Thanks
Radhika

Its working now. Siebel admin for got to add license key

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    Writable regions: Total=46.0M written=2644K(6%) resident=3112K(7%) swapped_out=0K(0%) unallocated=42.9M(93%)
    REGION TYPE                
    VIRTUAL
    ===========                
    =======
    Kernel Alloc Once               
    4K
    MALLOC                       
    37.6M
    MALLOC (admin)                 
    16K
    STACK GUARD                  
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    Stack                        
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