Not able to search for FF IDs on clicking Super user access tab in request

Hi experts
in GRC AC 5.3 CUP , Im trying to create new request with Superuser Access request type . On selecting the request type , I get the superuser access tab enabled in the request , Now when I click on that , I am not able to search any Firefighter Ids which are present in the backend SAP system .
However when I try the same in anohter CUP box in the landscape , it worked .I could see all the FF Ids in that system
What configuration do I miss in the first box which is not allowing me to view the Ids on search .
Thanks

Yes , I had chosen a wrong connector . you are right .
if the connector is working fine , all the Firefighter Ids are fetched properly.
Thanks

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