Not able to see reaction time calculated based on severity coming from iSupport

I have two severity defined in contracts. Standard , Sev 1. For both reaction and resolution time have been populated.
Profile - Service : Default Coverage for SLA has been set at iSupport responsibility level to the coverage template.
We are passing SEV 1 severity to the API from iSupport but it is picking reaction time of STANDARD and not from SEV 1 severity even though SEV 1 is on the service request in Teleservice.
It works from Teleservice as expected.
Cleared cache using the Functional Administrator responsibility also but that did not make any difference either.

Ok got it ..
In WDTV > Setup > network Setup > Turn on Mac Shares
Now .. Video > Network shares > Mac shares > You will be able to see Time Capsule
Enter passwd.. was able to see all folders

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I have a western digital hard disk that I am using with time machine and I wanted to do a recovery of my operating system but when I do it i'm not able to see my time machine savings because it needs a password to be activated what can I do ?

How can I do the recovery of my mac mini with my western digital password protected hard disk (it's my timemachine) when I do the process of recovery everything goes well until I have to choose the date of a previous saving from which I can do the recovery nothing appears.

In the sidebar of a Finder window, select the icon representing your startup volume ("Macintosh HD," unless you gave it a different name.) At the top level of the volume are folders with these names, among others:
Applications
Library
System
Enter Time Machine and select the most recent snapshot, which is behind the frontmost window. Are those folders present in the snapshot?

Not able to see all the SAP tables from CR 2008

Hi All,
1)I am not able to see all the SAP database tables(DEV server) from Database expert menu in CR 2008. Only tables those start with alphabet letters upto A & B are visible. I checked the database connection>right click>options> found no filters as well.
We are using the CR 2008 trial version with SAP ECC.
2) When i am trying with Production Server of SAP ECC, I am not able to logon to the SAP from CR 2008. It is giving error message
as : LOGON FAILED : User USER1 has no RFC AUTHORIZATION for function group SYST
Please help me to resolve these. Thanks in advance.

Thank you very much ingo.
You helped me a lot.
One more question, when I am trying for SAP database connections say for ex: 10.57.410.70, again and again some times the connection is getting saved in my connections with as new versions/variants like
10.57.410.70_1 or so. How to overcome this.
Thanks in advance ingo
Badari

Why i am not able to see calculated Attribute in Context

Hi all,
I am not able to see <b>calculated Attiribute</b> in Context...our NWDS version is 2.0.16..Could anyone tell me the reason...

Hi
if you have not created value attibute?
Create a value attribute by right clicking the context.Right click the newly created value attribute there you can see the calculated attribute property
Regards,
Arun

Not able to see the crystal reports XI version in the IE 7 and IE 8

Hi Team,
I am using web based application developed in VB,ASP,SQL SERVER,Crystal Reports(XI). I am able to see the Crystal Reports in IE 6. But i am not able to see the reports in IE 7 and IE 8. While clicking on the reports button it is showing the red X image top left cornor.
I am using CrystalActiveX viewer11 version for viewing the reports.
In IE 6,if the client using fiirst time for vieiwing the reports,it will ask the Activexviewer control prompt and says ok,it will display the reports.
Thanks and Regards
Eshwar

Thanks your advise.But we are using following crystal reports (XI) version and we don't have CRXI with R1 and R2.
CurrentVersion:11.0.0.895 ( CR Developer and Product Type:Full)
Crystal Reportviewer11 configured in the IIS which is version (5.0). and configured the virtual folder to C:\Program Files\Common Files\Business Objects\3.0\crystalreportviewers11\.
Our web application code also configured in the IIS at same level.
When the user wants to see the reports through the application,it will ask the Plugin of Crystal Report Viewer and user will download this plugin and it will save in the IE plug ins.It will ask only first time viewing the reports for the next onwards it will not ask or prompt of the Activex control.
So please suggest me, is there any upgrade version of this Crystal Reportviewer11 needs to be installed or any browser setting need to be configured for IE 7 and IE 8.
waiting for your reply.
Regards
Eshwar

Could not able to see Subcontracting PO in ME2O requirement list.

Dear Experts,
I have a subcontracting PO with Account assiged to the Project. I know as we can not use the 541 O Movement type to provide the components to the to the Sub contracting vendor when the PO is account assined to the Project. But my requirement is only to see My subcontracting PO (Account assigned to Project) in ME2O requirement list. Based on the requirement list I will transfer my stock to vendor sloc with 311q Movt type.
I have created the PO but could not able to see in ME2O, is anything I have missed to maintain in config or in some othe rplace.
Regards,
Cherry K

Hi Cherryk,
In case of subcontracting PO with account assignment for Project, components are directly withdrawn from the project stock at the time of the goods receipt. But if you want to withdraw the components from the stock of material provided to vendor then you can set the collective requirement field in Material Master MRP4 view as Collective requirements only (2), then you can use ME2O.
The collective requirement field has to be set for the components to be provided.
Regards
Chandra Shekhar
Edited by: Chandra Shekhar Singh on Jun 2, 2011 10:05 PM

I am not able to see the data By request id in ODS

HI Gurus,
I am trying to do data loads from flatflies based on Region to ODS(We have flat files based on region for each region we have one flatfile) .I have loaded 2 files into ods.But when i am checking the data in ODS by request id .I am seeind 2 regions data on one request id .I am not able to see the data for other request id.
For example:
We have two flat files one is region 1: 5100 and region 2: 5030
Request id 1: contains region 5100 data
request id 2 : contains region 5030 data.
But when i am checking the data in ODS its showing 5100&5030 data onn request id 1.I am not seeing any data for requestid 2.
Please help me out.

Hi,
Active data cant be seen by Request id but definitely change log table contains request id and list of records per request
Go to Manage ---> Contents tab --> New Data. Over here you can enter the request number and check the data request wise.....The same can be done for Change log
Check the log in SM37 if it exists there or not.
May be the number of records will be more and depending upon the system processses it will be taking time to load.ID request is loaded to ODS then it could be activation time
Hareesh

Not able to see data in the qualifier table of the main tbl , Data Manager

Hi,
I have an issue of not able to see the data of two qualified table after populating them.
It is in mdm-5.5 ps4.
When populating data first time ,it shows up in those two table slots in the right side of the Data Manager.
However subsequently it does not show up in those slots , only by right click on the table and selecting "View/edit", the window pops up where those data shows up.
However unlike other qualified tables the data does not showup automatically for these two tables.
Appreciate any suggestion or feedback on this.
regards,
-reo

You may have checked the Filter Check Box next to the Qualified Lookup cell in Data Manager, when the current table is the Main Table.
You use the Filter Checkbox to limit the qualified table records by the current search selections.
Secondly, you have see if there are any Qualified Links to the main table record you are viewing.
If not, create the Qualified links in Data manager, for the main table record and the Qualified Table Record.
Once this is done, you will see the Display fields of the Qualified table for which the links exists for the given main table record.
Message was edited by:
Adhappan Thiagarajan

Not able to see data in Pivot table

Hi,
I have a issue with pivot table i have a column which displays values 0 and 1 and another column called month when i am placing this month column as a section and values column as a measure i am not seeing any values means i can see the month as header but instead showing 0 or 1 its showing blank columns. previously i created similar kind of table it worked but at that time values column data type is number this time its char. can anybody help me out how i can see the data in the pivot table. i already tried converting this column to number but still i am not able to see data in that values column.
Thanks

Hi copter,
Place the month column in rows and value column in measure section and check if results are coming.If still it doesnt come i suppose you dint apply aggregation rules to value column.In pivot view click values column and aggregate by /select min or max or either server complex and check your results.
(I suppose your aggregation rules is default)....Correct this one and you can place it in sections as per your requirement.
Cheers,
KK

Not able to see data in 0FIGL_V30 & 0FIGL_V31

Hi,
I've activated / installed standard business content for EpH3 i.e Mutltiprovider 0FIGL_M30 and entire data flow which includes reports and virtual providers 0FIGL_V30 & 0FIGL_V31.
I'm able to see data in cubes where above virtual providers read data from. here is the link from help.sap.com
http://help.sap.com/erp2005_ehp_03/helpdata/EN/6b/fdc62d9e0b444cb14b7f424d9f9cb7/frameset.htm
Issue is i'm not able to see data in Virtual providers 0FIGL_V30 & 0FIGL_V31 and hence in reports.
Can anyone advice please. thanks
SD

Hi All,
Yes I've checked data in underlying cubes.
Mulitprovider is fine.
I've added Master Data for both 0GL_ACCTP and 0ACCESSTP
RFC connection is fine.
No DTP & Transformation since this is Virtual Provider based on Functional Module.
However when I debug FM for 0FIGL_V30 & 0FIGL_V31 - I see no data and thought there might be master data issue b/w 0GL_ACCOUNT & 0GLACCEXT but MD is fine.
It just not pulling data.
Is there some setting I'm missing?
FM's used for Virtual Providers are
0FIGL_V30 - RS_BCT_FIGL_SREP_DATA_GET_V30
0FIGL_V31 - RS_BCT_FIGL_SREP_DATA_GET_V31
SD

Not able to see Data in Xcelsius 2008

Hi everyone,
My question is I am not able to see data in Xcelsius spreadsheet although I am able to connect to SAP BW and also able to see and select query but when I select Cross Tab Data in output Values it is not displaying in Xcelsius spreadsheet
System Info
Xcelsius 2008 Enterprise Trial Version SP 3.0
SAP BW 7.1 SP 6 ABAP and JAVA
Any help would be appreciated

Hi Rashid,
When you are using the BW conenction in Xcelsius you will not see any data in the spreadsheet at design time or at preview time.
To see the data you need to go SAP > Publish, then SAP > Launch to test the dashboard in the NetWeaver Portal as that is the only place where the data can be viewed.
Regards
Matt

Not able to see the tree on the jspx page after running

Hi All,
This is something strange.I am dragging the VO on the page fragment from the data control as adf tree. And I am using the panel collection as component for adf tree.
After running the jspx when I am moving to the fragment I am not able to see the tree.
However when I am running the AM it is working properly for the view objects and view link used to populate the tree.
Can anybody put some thoughts on this.
Thanx
Kanika

Thnx for your replies..
I am dropping taskflow as region . I am not using the switcher component.
On left side of the page the tree is visible now. but the taskflow is not refreshing on the click of the tree node based on the value of the node.
Please advice how to accompolish this now??

How can I prevent firefox from displaying an overall black page after I request a topic search in the google/firefox search box? Not able to see results

I loaded Mozilla v31 on my PC laptop which uses Windows XP operating system with all current updates. When I click on my internet icon, it leads me to the Mozilla page with a Google search bar. Once I type a topic in and click for the search to begin, the Firefox page turns all black and I am not able to see any results or action being taken. I click on the back arrow and enter a new topic, and click on search button, it repeats the same behavior and the Firefox page turns black. Essentially Mozilla Firefox is not a usable browser unless I can fix it. Help!

When this happens, has the address bar changed to a google.com address or is it still blank?
Some graphical glitches are caused by an incompatibility between Firefox and your graphics card drivers. The standard workaround for bypassing this is to disable Firefox from using hardware acceleration. You can make that change here:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"
That will take effect the next time you exit Firefox and start it up again.
More generally:
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* (menu bar) Tools > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

Apple TV and iTunes not able to see each other

I think I have found a bug in either iTunes or Apple TV. My network configuration is a bit complicated so I will describe it first.
Cable modem into my house hitting a Linksys WRT330N router at a central box in my laundry room. From there my house is hard wired to different rooms of the house. One goes to my office where I have a Apple Extreme N airport, connected to my PowerMac and my iTunes library. Again out of the central point in the laundry room again hard wired I have a wire going to my living room, where I have another Apple Extreme N airport, this is where my Apple TV is hard wired too. I have all the latest firmware and software installed on all my devices. Also both Airport Extreme's are setup using bridge mode and letting the Linksys serve the IP addresses for my network.
Now to the problem. I can not explain when or why but my Apple TV and iTunes are not able to see each other after about 48 hours. I have tried all kinds of troubleshooting steps including changing my connection from being hard wired to wireless connecting directly to the Airport Extreme my iTunes computer is connected too. I know my network connection is good as I can see trailers and pull up video's from uTube.
The only way to get them to see each other again is to do a factory reset of my Apple TV. After I do this they can both see each other again. But again after about 48 hours they lose the ability to see each other. I have taken these steps twice now to fix the problem
I just finished reseting my Apple TV and am going to watch it to see when it stops working the next time.
All of these problems started the other day when I introduced a new Apple Extreme N router in my my network. The airport Extreme seem to be working fine with my PS3 and XBox 360 that is also connected to it. So I don't think it's the router that is causing the problem.
If I had to guess I would say something in the Apple TV is locking up. Although I have tried power cycling the Apple TV which does not fix the problem. I'm going through 3 routers to get between the Apple TV and the iTunes library somehow it appears the Apple TV is losing it way.
I welcome any help as I don't want to have to keep factory resetting my Apple TV to keep it working.

Fascinating just reading about your setup. I have a WRT350N and have noticed that it will drop its speed, sometimes down to 1Mbps. It seems to do so at about the same time every day, but usually comes back to speed in about 5 minutes. In my experience, the Apple TV will disconnect if the speed falls this low. Try monitoring the Linksys with Netstumbler, Vistumbler, or just in the Windows Network utility.
Check the "lease obtained" and "lease expired" times for your router to see if that is when the network fails. I've just finished reading an angry thread over at the Linksys forum about the WRT330N where someone mentioned that the router wasn't renewing its lease.
"I cannot set it run off automatic DHCP from the WRT330N, the router will not assign it an IP every time the lease expires, causing me to have to manually set an IP on the Print server. That's annoying. Having the router drop IP's to individual machines after 12-48 hours...very annoying."
http://forums.linksys.com/linksys/board/message?board.id=Wireless_Routers&thread .id=67412
If that is the problem, then I would consider setting up a Static IP address for your Apple TV. You can do that through the user interface -> Settings -> Network -> Configure ... (Quite intuitive as you only have change IP address and the subsequent details remain the same.)
My router assigns IP Addresses in the ranges of 192.168.1.100 ->149. The idea here is to choose an address outside of that range but is not greater than 192.168.1.253 (and should not end in the number 1). You shouldn't have to change the linksys router as long as 50 clients are assigned in that range. You'll have to figure that out by accessing your router webpage at browser address 192.168.1.1 -> the default password is "admin" (without the quotes).
Good luck.

Modify New VO but not able to see Attribute Value.

Hi ,
I am facing one problems during my VO extend. I have done below step,
1) Created new XXCustomVO based on exsiting CustomVO.Created new Attribute, modify SQL and mapped and gave new Name XXCustomInfoVO.
2) Assign this new XXCustomVO to new filed with Attribute name.
4) Copy XXCustomVO.xml and all class file from Desktop to Server in respecitve folder.
5) Import Page regions which i have created New Item.
6) Import with JPXImport.("Porject substitutions" )
7) Now I run the page no errors found but not able to see new attribute Data.
Then I checked "About Page" but everything is refected correctly only not able to see new attribute data.
Can you please help me out. Is there any wrong thing i am doing or something is missing still.
Thanks

Hi ,
Even exsiting attribute value alos not display. I mean I have 20 attribute in this exsiting VO and I have add one more XX attribute and same as XXVO but non of value is display out of 21 attibute.
Even i have hard coded "1234" for this attribute but always return null.
Where I have to foucs.
thanks
Raj
Message was edited by:
RajPatel

Not able to see reaction time calculated based on severity coming from iSupport

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