Not able to see the Service Desk Message in "Solution_Manager"

Hi Gurus,
Can anyone help me solving my problem,
We are using Solution Manager 4.0, and want to implement service desk for our systems. I have configured the solution manager service desk and we are able to rise the message from satellite system to solution manager, but i am not able to see those messages in "solution_manager" transaction under service desk in solman, but those messages are reflecting in transaction code "dnotifwl" under "No Processer assigned" option of Personal selection>Notifications Tab.
Pease guide me to resolve the problem.
Thanks,
Krishna.J

Hi Nico Effenberger ,
Thanks for ur reply,
1.have not copied slfn to zslf but modified the entries of slf1 and using directly. When i try to copy either it is copying only the entries or saying Entry zslf does not exists in DNOC_TYPE_NOTIF.
2. I am having full authorisation sap_all, and sap_new for my system
3. yes i have created a slfn based on this slf1 messages.
It will be very helpfull if you could send me any doc related to solman service desk configuration you have done.
thanks & regards
Krishna Joish

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