Not able to send "Completed" status to Siebel for NewOrder O2A flow

Hi All ,
We are in process of E2E testing for the Order journey with O2A & O2B PIP (AIA 2.5).
The flow for the Process is:
New Order from Siebel > Sync customer > Initiate Billing > Fulfill Billing.
After this an update status should be sent back to Seibel.
The flow is fine except that the status ”Completed” is yet to be sent to Siebel. We are receiving response from OSM in our Queue but somehow it’s not calling the services that has to send the status back to Siebel.
We are not able to send status to Siebel, at different stages in process flow.
Problem here is that our consumer service is able to pick the data from Queue, but it doesn’t proceed further.
Consumer name: UpdateSalesOrderOSMCFSCommsJMSConsumer (Consume_UPDSO)
Router: Consume_UPDSO_RS
Esb To be called: CommunicationsSalesOrderEBSV2
All other consumer services are working perfectly fine, so it is not some kind of code or connection issue.
Any pointers to this would be helpful.
Thanks in Advance.

Any specific error in logs ??? any specific logic to filter the process one data received from queue ???

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Not able to send "Completed" status to Siebel for NewOrder O2A flow

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