Not able to send out e-mail, receiving it, but unable to send.
Able to compose, but will not give me the okay that it has been sent.
-> Tap ALT key or press F10 to show the Menu Bar
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click "Clear Now"
-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click '''Clear Now''' button
-> Click OK on Options window
Check and tell if its working.
Similar Messages
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I am not able to synchronize my iCloud mail in mailbox but gmail, yahoo, hotmail all works well. Upon I add iCloud it is showing server missing / error in server.
Hello vijaymanoj,
Thank you for the details of the issue you are experiencing with your iCloud email account. I recommend reviewing the sections titled "If you can't send mail in OS X Mail" and "If you can't receive mail in OS X Mail" in the following article:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I can receive email through my local carrier but unable to send emails. This also applies when I want to send messages.. This just occurred in the last few days.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Mail receives emails but won't send
I receive emails from my hotmail account, but I am unable to send. Have tried deleting account and reentering it. Have deleted my outbox and the circle is still spinning around next the the 'sent'. This is annoying Apple - sort it out!!!
Hi emibarwell
I am in the UK and eventually found the problem was due to my BT Home Hub Router.
I found this fix below on https://discussions.apple.com/thread/4604180?start=15&tstart=0
It worked for me. If you can't link to the URL, here is the body of the text
There's an issue related to the BT homehub that is providing a hostname that is "syntactically incorrect" for several smtp server.
Here's how you can fix it.
Using your internet browser, go to the address "192.168.1.254
- Follow instructions to reset your password if asked.
- Then go to "Settings", then "Advanced Settings" and "home network"
You will see there all the devices that are connected or that has been connected before. It's gonna be easyer if yout computer is the only one connected.
Your computer should have a name like "unknown-xx:xx:xx:xx:xx ...
Click on this name, chose another name without any special characters, like "macbook" for exemple.
And then click on "apply"
- restart your computer.
That should fix the issue.
Credit goes to vincentfromcork for providing me with the solution. -
Can receive emails but unable to send
Hello
I have a yahoo account and use a macbook pro. I am able to receive mail through Mail but suddenly unable to send. Have checked the smtp numbers and all seem to be the same as the yahoo support page. Would be so grateful if someone was able to help. Many thanks.Have you tried to go into the settings, mail, contacts and calendars, remove the mail account in question, then exit out, go back in and re-enter the info?
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TS3274 CAN RECEIVE EMAIL BUT UNABLE TO SEND
I can receive email but am unable to send.connection to the outgoing server 212.74.112.120 failed message appears
Check in Settings > Mail, Contacts, Calendars > [Your email account] > Account > SMTP and be sure your settings and user credentials are correct.
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I have tried everything. Any ideas?
If you truly tried everything there is no hope of ever making it work. But perhaps you missed something, so here are a few things (and if you've tried them...)
Reboot the phone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears
Go to Settings/Mail,contacts,calendars, tap on a mail account. Make sure there's an entry for SMTP or Outgoing mail server (You may need to tap on Account to see the entry)
Tap on SMTP and make sure you have entered your email name and password (even if it says "optional")
If there's more than one server listed make sure the appropriate one for that account is the primary
If all of the above is correct delete the account, reboot the phone, and add the account back -
I have been successfully sending out e-mails each month to about 50 people whose addresses are listed under a Group Name. Yesterday about half of the e-mails were received, the other half weren't. So I tried splitting the group into 2 separate Groups, again the list who didn't receive the first mailing again did not receive the second mailing. There does not seem to be anything that connects the recipients or non-recipients. They have a mix of providers, it was not just the first half of list that was affected, it appears to be totally random. Any suggestions?
Neither of these error message look like they're from Exchange.
Connected to 68.232.130.28 but connection died. (#4.4.2)
I'm not going to try again; this message has been in the queue too long.
Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)
I'm not going to try again; this message has been in the queue to long.
Are those from NDRs someone in your organization received, or are they from NDRs received by a sender outside your organization?
Is 68.232.130.28 your IP address? The IP address resolves to the name esa2.firstam.iphmx.com. Is that a MX for the recipient's domain?
--- Rich Matheisen MCSE&I, Exchange MVP -
We have too many passwords. Now I am not able to receive or send out e-mails. apparently the connections doctors telling me the IMAP account failed tha I had to verify username & password do not match. I don't remember the password I used as I have changed the password 4 times in the last hour and I am confused. How do I get to the area that I can check the IMAP & the SMTP password. If I changed the Apple ID password would that be the same password. My username is my yahoo address. Now do I go to yahoo.com to change that password? Unfortunately, I have to wait till next Thursday to do a one to one. That is the earliest.
I am really confuse and not good with computers. Please help.Hi Stan,
I am not sure when this changed, I keep mine saved in the browser because I do not like to login to every site I visit. But on new test devices lately the login for the sumo site has required that I use the user name, not the email. (For you this would be just Tanker or the username that appears inthe profile) -
Mail will not send out e-mails from my gmail smtp server
I am using Mail to send and receive e-mails. I have 3 different accounts that I use, of which two are GMail acounts. These two acounts receive e-mails as normal, but upon replying or otherwise sending out e-mail it refuses to send. It appears that the SMTP server is offline. I have re-entered my credentials etc, but this did not fix the problem. Can anyone help me to get over this annoying issue?
I am running OSX 10.10.1 YosemiteI am experiencing the same issue. All has been working fine & it just suddenly started today. OSX 10.10.1 Exactly as you describe. I have the same email account settings on my iPad & have no problems there, only on my Mac with 10.10.1
HELP! -
How can I not show my e-mail address in "from" line when sending out e-mails?
I don't want to show the e-mail address in the "from" line when I send out e-mails. Is there a way to hide that?
Thank you!whiskey sour wrote:
Okay here is where I am at so far and thanks for sticking with me, we may have success eventually! Can you confirm the following:
1--I Go into the iMac Address Book and click on File/Export/Address Book Archive.
2--It then asks me where I want to save Address Book and I indicate Desktop.
3--I then assume I somehow transfer this Desktop file to the iBook--can I just copy the file, email it to the iBook, and paste it into the iBook Desktop?
Yes
4--If I'm accurate so far, I then do the same with the iBook Archive and save it
to the iBook Desktop.
Yes
5--NOW I open the iMac archive that is on the iBook desktop and it will ask me if I want to overwrite the existing iBook address book and I indicate Yes and it will then place the iMac address book on the iBook.
Yes
6--When and if I want to put the iBook address book back into the iBook I click on the file that is on the iBook Desktop and proceed to put the 'old' iBook address book back in.
That's it.
If I am correct on this, another question arises--does this method transfer every email address I use as I notice in Address Book under 'All Contacts' there are some that are missing. I may not have manually added each and every address to my Address Book so maybe that is why some are missing and may not show up in this transfer of Archives? Thanks for your patience Barney.
That's what I would assume. Like I said, the Archive is really just a copy of the AddressBook folder which contains everything related to Address Book and Mail's previous recipients.
Now, the Address Book contacts and Mail's previous recipients are different entities--they just share the same storage location. So, if that is what you mean by there are some missing, they should still auto-complete in Mail since the previous recipients also is used for auto-complete. -
Mail receives OK but will not send for smtp account. Exchange server receives/sends OK
mail receives OK but will not send for smtp account. Exchange server receives/sends OK I'm away from home, using a family-member's wireless network that has always worked OK in the past. Today, the same problem occured while waiting in a hospital waiting lounge. Any ideas?
The outgoing mail server may be rejecting mail from your network address. Typically that happens when your mail service provider is also your ISP, and you connect to it from another network. The SMTP server will allow connections without a password from anywhere, but it will only relay mail from within the ISP's network. It could also be that your account on the server has expired or been suspended.
If you need to send mail from outside your ISP's network, use an independent mail service provider. I don't have a specific recommendation. -
Tried setting up my verizon e-mail account on iPod Touch, 4th generation. Am able to send out e-mail messages but none of my e-mails on my Mac show up in the inbox. Just get the "Checking for Mail" endlessly.
On the iOS array of devices, you need to make sure all of the settings are right. I have found an official Verizon webpage for setting it up on Apple devices right here:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=39930
Hope this helped! -
I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?
Thank you for heading me in the right direction. I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information). I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)?? In the Advanced box I clicked on "Use custom port: 465" and checked "Use Secure Sockets Layer." Authentication: Password; I have correct User Name and Password put in. After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there.
What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message: "Cannot send message using the server smtp.att.yahoo.com (etc.). The SMTP server doesn't support TLS(SSL) on port 587. Verify your account settings and try again." That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails. I guess my next step is to contact my email service provider, AT&T, and see if they can help me. Thanks, again, for taking the time to respond and for giving me your input! Much appreciated! -
why is "erase junk mail" de-highlighted in the drop down menus. I'm not able to delete my junk mail box without doing each one individually. Simple, but please someone help with an answer. Thanks.
My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
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