Not able to start Rescue and Recovery

Unfortunately I have installed Windows Vista on my own, not using this Vista on my Service Partition. This Partition is not deleded. Now I want to install form this Service Partition. I have installed Rescue and Recovery. I am abel to start the Rescue and Recovery program using the blue button THINKVANTAGE while booting. I selected to get the factory-provided installation. The system reboots and then tells: Boot Disk Failure.
Once again: The partition isn't deleted.
I hope you can help me
Sincerly yours
Colin

Similar Messages

How to start Rescue and Recovery?

How do you start Rescue and Recovery? I used to just press the Lenovo Care button and it came up. But now... there is a Startup Interrupt Menu. When the computer already booted, it won't allow me to start the thing up. All it says is that changing it could be bad and you shouldn't change it.

probably you have changed drive D of the system that is the hidden partition on the hard disk and is dependant to the lenovo onekey cause this is a part of D partition,and some patitioning and formatting may affect on this hidden partition and it causes to deformes lenovo rescue system.

I have a macbook pro...and I'm not able to start it and my power supply light is flashing red and green!

Hi,
I have a macbook pro...and I'm not able to start it since this morning.
It was working well last evening.
Also the power supply light is flashing red and green! What can I do?? Pls help.

You have to take the MBP with the MagSafe charger to the Apple Store
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Ideas to improve the Rescue and Recovery System

Hi,
some weeks ago I ned to restore my system, while this process there was some difficulties with the Rescue and Recovery. But First my configuration:
I'm using a T61p with Windows Vista Ultimate installed.
On the System there are 5 Partitions
1. Rescue and Recovery
2. Windows Bootstrap
3. BitLocker Encrypted Windows Partition
4. Linux /boot
5. Encrypted Linux LVM
So, one morning I tried to start my ThinkPad and nothing worked anymore. After a Short time I found out that the boot sector of the windows bootstrap partition was corrupted. The Linux Partition worked fine and was startable with a GRUB CD-Rom.
Ich checked out the Rescue and Recovery system and was sad that I isn't possible to recover the boot sector of the bootstrap partition. The only way to rescue my system was to reinstall windows at all!
Thats a bad solution, because you can recover the boot sector with every OEM-DVD of Windows Vista, but this DVD is not available for a ThinkPad user.
So I backuped my files and reinstalled the system. While the reinstallation process rescue and recovery gives the option to install windows on C:. But on such a multiboot configuration it is not very clear what drive C: is. After some experiment I think he is taking the first parition after Rescue and Recovery or the first free space after it. At this place it would be much better if I can choose a parition for the installation.
So, if a Lenovo engineer is reading this, please think about to:
- Include some tools like boot sector recovering in the Rescue and Recovery system
- Adding a mode where you can choose the parition to install Windows.
Over and above that I'm really happy with my ThinkPad.
Thanks for reading.

Greetings,
This isn't so much a reply to Cobelius, or a solution, but a commiseration of sorts. Or at least an "I hear ya, buddy, I wish they'd improve some things about Rescue and Recovery, too."
I notice that no one else has replied to this thread. I hope at least that someone will read these posts, and pass 'em on to the appropriate developers.
Here's my story:
I am, overall, extremely happy with my brand, spanking new T500. So far, I'm only running a single OS, Vista Business 64.
However, I did make the following 'tweaks' to my setup, which brings out the flaws in the Rescue and Recovery software:
1) I used Truecrypt 6.1a to encrypt my system partition (leaving the original rescue partition intact)
(Side Note: Where my original drive C came with tons of empty space, I used DISKPART to shrink it a bit an created another primary partition as drive D. Hey, why the heck not? Originally, I wanted TrueCrypt to encrypt the entire drive, but this failed. Truecrypt said this was due to a hardware failure, but 20 hours of my life wasted scanning the drive with HDD Regenerator 1.51 revealed no bad sectors. So now Drive D is encrypted as an ordinary TrueCrypt container and mounted upon login. I'm okay with this solution, but if anyone wants to research why TrueCrypt couldn't do the whole disk, you have my thanks in advance.)
2) I bought a Maxtor BlackArmor(tm) hardware-encrypted USB external drive to use for my backups. I successfully used the Lenovo Rescue and Recovery tool to both create specific file backups as well as to image my entire drive C onto the BlackArmor device, once I mounted it (by running a built-in executable and supplying it with my secret password)
3) I set a Lenovo BIOS password for unlocking the boot hard drive.
So far, so good. I type the BIOS drive password, then theTrueCrypt password, and Vista takes over 12 minutes to become usable and, well, that's a Microsoft issue, isn't it?
But, here's the deal: WHAT IF I CAN'T BOOT FROM THE HARD DRIVE ANYMORE? Well, TrueCrypt made me create a bootable rescue CD which can restore my encrypted boot sector or permanently decrypt my hard drive. What it can also do is let me press the ESC key to boot without providing a password, which does a supposedly wonderful thing -- since it fails to boot my drive C, it takes me straight into the Lenovo Rescue And Recovery session.
The problem is, the Lenovo boot (version 4) takes me AUTOMATICALLY into a self-repair utility which wastes another 10 minutes of my time to finally tell me --d'uh-- that my boot sector is 'corrupted' (it isn't; it's merely ENCRYPTED by TrueCrypt. As it should be).
FLAW NUMBER 1: Rescue and Recovery should provide a default menu where automatic diagnosis is a CHOICE the user can elect not to make, or abort if it has begun.
FLAW NUMBER 2: You guys should enhance what appears to be a Vista PE environment (or BartPE, or whatever) with a few utilities, including an Explorer-like browser to examine the disk (which would snow nothing in my case, as my drives are encrypted), and a command prompt, and the ability to launch executables. The environment should also recognize USB drives.
As it happens, I used a third-party Vista PE rescue CD, Active@ Partition Recovery, to boot an environment having the utilities I needed. Using this tool, I was able to recognize a USB key that had TrueCrypt installed in 'traveller' mode (no windows registry keys needed). Running this app and providing my truecrypt password enabled me to unlock my Drive C, albeit by mounting it as another drive letter. This made it possible to read and write to my disk.
The encrypted Maxtor drive is visible, too, from this boot environment, but it appears as a CD-ROM drive, and yields no secrets until you run an executable file on it and enter the drive's password. And that worked, too. So I could find files to copy over to my hard drive, if I needed to.
However, in order to RESTORE files to my drive, I'd still need to be able to run Rescue and Recovery, or at least the Recovery portion. Which brings me to:
FUNDAMENTAL FLAW NUMBER 3: You need to create a Recovery tool that can run from within an external USB drive, without requiring shared .DLLs in various subfolders or windows registry entries. Lord knows, I certainly tried to copy RestoreNow.exe from C:\Program Files (x86)\Lenovo\Rescue and Recovery onto my Maxtor drive, along with whatever DLLs it called for, but it was hopeless. The damned thing just wouldn't run from the USB drive on the PE environment.
The way I see it, then, is that there really is no way to restore my hard drive should I suffer a catastrophic failure. Major bummer.
FUNDAMENTAL FLAW NUMBER 4: When I got my laptop, I created a series of recovery disks using the Lenovo supplied software. Booting with the first CD, however, only proved depressing, as I had to agree that the ONLY purpose for this CD was to recover my PC to factory-shipped condition. Which meant erasing my drive and restoring it with the contents of the other DVDs. But I want to restore what I backed up with Rescue and Recovery! My life SINCE the laptop shipped from the factory! Geez, Louise, why not let me choose to do THAT, too?
(Of course, the boot CD would need to allow me to execute the Maxtor program that unlocks my encrypted USB drive, and also let me execute TrueCrypt to unlock my hard drive.)
I sure hope someone forwards this to a developer who'll take it seriously, after s/he stops chuckling. You guys should just ship a usable Vista PE rescue CD with every laptop, I think. And a recovery-only tool that doesn't need DLLs or Registry Entries to run. It would help in so many ways.
In the meantime, I guess I'd better do all I can to ensure my laptop's hard drive doesn't die on me.
Again, other than for this teeny problem that "don't amount to a hill o' beans in this crazy world," I'm really happy with my T500.
Thanks for reading this, too. And happy holidays.

T42 Rescue and Recovery V4.0

I reinstalled my entire system from disk, then downloaded all the most up to date drivers and downloads for my model type. When I start rescue and recovery to back up my system it kicks me out. I exit at that time and then go back in and it says a backup is in progress do not power off. Why would it kick me off and still run? Is the Version 4.0 the right one for a T42 2378DTU?

ThinkVantage Rescue and Recovery v4.2 is available to enterprises at this moment only, you can buy it from IBM parts for $75 + state tax + shipping though.
I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.
Present: T60 2007-55U, IBM 701c,
WorkStation: IBM IntelliStation A Pro.

Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.

I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago. The OS was vista, and I have since upgraded to Windows 7. Yesterday, my laptop was stolen, and have lost a good amount of important data. Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a Windows 7 system for files that were backed up on a system running vista?

mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy ______________________________________
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An Elephant stepped on my Thinkpad - Rescue and Recovery

My backup solution for my thinkpad is an external usb drive using Rescue and Recovery which I keep at my place of work. So if I lose my laptop or it gets stolen or an elephant steps on it (at the zoo?), I still have my backup.
And if the building burns down where the usb drive is stored, I still have my laptop which I always take home every night. I think its a pretty good redundancy solution. The only risk is if I go out for lunch, leaving the thinkpad in the office and the building burns down destroying the laptop and external hard drive together. Its a risk I'm willing to accept.
Now most backup systems have a "recovery disk" where if your computer stops working or is subject to one of the disasters mentioned above, you can load this disk into another computer, boot into a recovery operating environment and recover your precious files. Thinkpad's Rescue and Recovery system goes one step further where you can have the recovery environment on the usb hard drive itself. All you have to do is plug it in and turn on your computer to boot into the recovery operating system. Great idea!
Well I thought......and here is my dilemma....
If my thinkpad is stepped on by an elephant, I would naturally plug my usb drive into my desktop to recover my data files. The problem is, my desktop isn't a Lenovo...so the Rescue and Recovery operating environment doesn't load into memory. It seems to go into this continuous loop of trying to load but fails. Remember I don't want to install Rescue and Recovery onto my desktop, I just want it to load into memory so that I can get access to my back up and transfer my data files to my desktop until such time when I purchase another Thinkpad.
So my question to this forum is; is it true? is Rescue and Recovery crippled in this way that it only works on Lenovo branded machines, even if your Lenovo has been stepped on by an elephant and you don't have another Lenovo immediately on hand?
I mean, is the Rescue and Recovery back up solution, just an external hard drive or is it really a external hard drive and another Lenovo computer
Or is there something (I hope) I have to do in the desktop Bios to be able to get Rescue and Recovery working?
Just wondering...has anyone done a similar test?

Hello,
Hopefully this email reaches you before an elephant steps on your ThinkPad.
You might find a white paper I wrote about a year ago of interest: It's called Options for backing up your computer [PDF, 861KB] and goes over some of the various ways in which home and SOHO users can backup their systems. It's product and operating system agnostic, so it doesn't get into specific recommendations for tools to use, but does go over the types of backup hardware and software available. One thing it does not cover is cloud-based solutions, though, so that's something you'll want to look into separately.
You didn not mention which model of ThinkPad you had, but you might want to look into something like a Pelican Case for yours, if it fits. While I'm not sure it would be very effective against elephants, it should give you a chance against probably anything smaller than one of the big cats.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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ThinkVantage button startup behavior changes after Rescue and Recovery

I recently bought a Thinkpad X301 (2777-CTO). When booting my computer, I see the following message: "To interrupt normal startup, press the blue ThinkVantage button". Initially, when I press this ThinkVantage button on startup, I get a "Startup Interrupt Menu", pictured at http://img90.imageshack.us/img90/4773/startupinterruptmenu.png
This menu is useful since it allows me to either enter the BIOS, start Rescue and Recovery, select a device to boot from, or simply start normally. However, after choosing the Rescue and Recovery option once, this menu no longer appears. Instead, it goes straight to Rescue and Recovery from there on without giving me the choice to enter the BIOS configuration or select a boot device.
I find this new behavior problematic for a few reasons:
- The behavior of the ThinkVantage button at startup is inconsistent (a menu that should appear no longer does after running Rescue and Recovery once).
- There appears to be no straight-forward way of reverting back to the desired (original) behavior.
- The initial prompt on the power-on splash screen is now misleading. Although it still says "To interrupt normal startup, press the blue ThinkVantage button"; the way the button acts, it would probably be more accurate to say "To start Rescue and Recovery, press the blue ThinkVantage button" instead.
- This behavior breaks the "Option Keys Display" option in the BIOS setup. Although I enabled this option, which should cause the system to display which key does what (e.g., F1 for BIOS), this is not displayed.
- Running Rescue and Recovery results in a loss of functionality (instead of simply restoring the system to the initial state).
- And anytime I press the blue ThinkVantage button (as instructed) instead of F1 or F12, I end up wasting several minutes, waiting for Rescue and Recovery to finish booting before I can properly shut it down and try again.
This problem appears to have existed for a long time (since 2008; http://forum.notebookreview.com/lenovo-ibm/241845-thinkvantage-boot-menu-boots-straight-into-rescue-... ). However, the only "solution" that I have found is just a workaround: avoid pressing the ThinkVantage button (as instructed by the power-on splash screen).
The ideal solution would be to have a BIOS (or Rescue and Recovery) update which will prevent the ThinkVantage button from losing its original function after running Rescue and Recovery. I know that this is a minor bug, but this bug and another BIOS bug (in the network boot order menu, which I'll post after this one), which arose in less than a week after I received the computer, makes me question the ThinkPad's reputation for high-quality engineering.

ThinkPad
Service and Troubleshooting Guide
Finding information with the ThinkVantage button
The blue ThinkVantage button can help you in many situations when your
computer is working normally, and even when it is not. Press the
ThinkVantage button to open the Productivity Center thinkvantage toolbox and get access to
informative illustrations and easy-to-follow instructions for getting started and
staying productive.
You can also use the ThinkVantage button to interrupt the startup sequence of
your computer and start the Rescue and Recovery
™
in the windows environment it no longer opens productivity center it opens the toolbox if the toolbox is installed
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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How to install Rescue and Recovery 4.21 on Windows 2003

There should be a good amount of users running Windows 2003 on their thinkpad for various reasons. As much as I tried, I could not get Rescue and Recovery's MSI to install on my X61 running Win2003 R2 SP2, despite attempts to modify the Setup.ini file.
the changes made in setup.ini:
[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=3790
PlatformId=2
The returned installer error is "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later".
This is such a shame as I'm pretty sure RR would run just fine on win2003 as both WinXP and win2003 are based on the same underlying technologies and code. Please advice if there's any method such as a command switch for MSI installer to suppress OS detection error or any modification that can be made to setup.ini to get it to install on win2003 or any utility that can be used to modify MSI files and database? Thanks!
Message Edited by Xseriesfanboy on 08-31-2008 08:26 PM
Message Edited by Xseriesfanboy on 08-31-2008 08:30 PM
Solved!
Go to Solution.

Alrighty..I've manage to google a hack to this problem of getting Rescue and Recovery to install on Windows 2003. So let this post be a guide to how to get this done:
Getting the tools to modify Rescue and Recovery MSI (Windows Installer)
Download and install Orca MSI editor from http://astebner.sts.winisp.net/Tools/Orca.zip
Review http://ravi1337.blogspot.com/2007/05/orca-msi-editor-make-any-software.html, this guide should give you a good idea what you'll be doing with this tool.
Download Rescue and Recovery™ 4.21 from Lenovo
Download Rescue and Recovery™ 4.21 for Windows XP (32-bit) or Windows 2000 from http://www-307.ibm.com/pc/support/site.wss/license.do?filename=thinkvantage_en/z652_setup_rnr42_016c...
Ensure you are downloading full install with all language pack to avoid any missing installation file due to regional settings
Run the installer and see that all files are extracted accordingly.
Modification of Rescue and Recovery Installer
Delete all files in C:\Documents and Settings\(User Account Name)\Local Settings\Temp\ this will prevent confusion on which files are unpacked and created by RR installer
Extract z652_setup_rnr42_016c.exe into a folder named z652_setup_rnr42_016c.
Execute tvtrnr42.exe
The MSI installer is then unpacked to the following default directory: C:\Documents and Settings\(User Account Name)\Local Settings\Temp\. Note that the installer creates two directories for installation of RR, that are {F151F2B3-0C32-44D3-90E2-E639B8024622} and _isXXXX <--- 4 randomly generated digits
The folder _isXXXX contain Rescue and Recovery.msi
On the first run of the installer, the following error will be shown "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later". DO NOT CLICK OK! This is cause the installer to purge all installation files and related directories in the temp directory. Just leave the error window as it is without clicking the OK button!
Copy all TVT files from folder z652_setup_rnr42_016c into both directories
Modify setup.ini entry for Win2003Server with notepad and save changes:
[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=3790
PlatformId=2
Right-click on Rescue and Recovery.msi and edit with Orca
Go to LaunchCondition Table
Drop the following rows and save changes:
(((VersionNT=501 AND ServicePackLevel>=1)OR (VersionNT=500 AND ServicePackLevel>=3)) AND WINSERVER=0) OR Installed- The current operating system is not supported for running [ProductName]. Supported operating systems include Microsoft(R) Windows(R) 2000 with Service Pack 3 or later and Windows XP with Service Pack 1 or later.
IEEXISTS=1 OR Installed - [ProductName] requires Microsoft(R) Internet Explorer version 5.5 or higher. You cannot install the Rescue and Recovery program without this version of Internet Explorer.
INCOMPAPPNAME=0 OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName]. This application cannot be installed. To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
Not SGEWRONGVERSION OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName]. This application cannot be installed. To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
When you're done with these modification, re-run Rescue and Recovery.msi without closing the previous error window. Rescue and Recovery should now install without any glitch! Good Luck!
Message Edited by Xseriesfanboy on 09-01-2008 06:37 AM
Message Edited by Xseriesfanboy on 09-01-2008 06:38 AM

How to use Rescue and Recovery on a T43

Hello All-
Ok, this is probably a lame question, so please bear with me...
I have become infected with a nasty virus that has left me unable to load Windows. I am able to access Rescue and Recovery.
If I "rescue all the files that have been created or changed from my last backup", will that include the virus?
All I really need is "My Documents", but it sure would be convenient to have everything else, too.
I am embarrased to say that I have never fully backed up my system.
What's the best way to recover my system?
Thanks so much!
Danielle

Hi Danielle,
Consider this allegory; factory settings will make your thinkpad like a never driven 0 meter car [with reference to software]. Hence it will be far-flung from it's previous state. Apart from what you have already saved on memory stick, all settings and the software you have installed on the notebook will be lost.
I hope this helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Rescue and Recovery 4.2 Does not Launch from Start Programs Thinkvantage

I have a T61 with XP SP3. I recently installed and uninstalled the version of Ubutuno that can be booted from Windows. I played with it for a few days then uninstalled it. Then I unistalled Rescue and Recovery using Add Remove programs...I am thinking of getting a SSD and I wanted to remove large programs before I image the disk.
I changed my mind and tried to reinstall Rescue and Recovery. I got the error saying that my boot space was too small. I used the Lenevo mbr repair feature that I found on this board.
I was then able to install R&R 4.21, and I was able to create recovey disks using the create recovery disks program
However, when I try to launch Rescue and Recovery, (Start, Programs, Thinkvantage, Rescue and Recovery). the disk spins and I get the hour glass on the cursor...and the hour glass goes away after about 7 seconds...the disk continues too blink off and on, but the program will not launch. The rrservice.exe and rrpservice exe services are running. I tried disabling Kapernsky virus, and that did not help. I have rebooted several times.
Any suggestions! I will buy you a beer for sure!!
Thanks
Jeff

My other post just gave you the basics. I got tired to typing the same info over and over.
Two issues lately.
(1) I am going from vista to win7, and I have a Factory shipped Lenovo. RNR wont install.
(2) I have win7 on a factory ship, and I want to go from Hdd to SDD. USB recovery wont boot.
==
I take my backups to a 2nd HDD. Also, every few months, I backup to a DVD set, HDD's may last 3 years, maybe 4. You dont want your loved backup on the C drive, and HDD fails. On top of that, if you back up to the C drive, the HDD grinds away. Read C, write to C\rrbackups. Backup will run faster to 2nd HDD or USB.
===
You state a pristine Vista. I am guessing it was a Factory shipped Lenovo with Vista.
The TIP in the other post is if you know of this issue BEFORE windows 7 install.
At the time during Win 7 install, and it is deciding where to put itself, there is a Default Recommended and I think a drop down list of other options. This is tricky. Example, (a). park me in the current C partition. (b) park me on the whole HDD.
Did you upgrade the Vista, inplace to win7 or did you clean install win7 to a blank C partition.
Lets see if you have a recovery(vista) partition.
Go to control panel>admin tools>computer management>disk management. Check to see if other partitions show up other than the C drive. Recovery partition should be around 10 GB. Sometimes this partition is labeled IBM_Preload or similar.
Solution/workaround
I dont have 1 that i have tested. Maybe other users can offer suggestions.
(1)You could delete the Q, but this might not clean up the MBR/BCD(boot control) entries.
(2) Backup your loved win7, erase HDD, then restore. MAYBE a win7 backup allows ignoring the Q partition. I am not an expert with using win7 backup, and I dont have a q drive.
*** all this is time consuming**, risky, and may not solve the issue.

Rescue and Recovery 4.21.0016.00 scheduler does not start RnR

The scheduler worked up to a year ago. Then it simply stopped operation. I tried different schedules - no effect. I changed the USB drive - no effect. I checked ...\HKEY_LOCAL_MACHINE\SOFTWARE\Lenovo\Scheduler\Tasks\Rescue and Recovery but I do not know ahich parameters to modify, eventually.
What can I do to re-activte the scheduler?

Hi,
please tell me, what exactly do you see, when you try to select the USB HDD as the backpu location?
Is this the first backup, that you want to place on the local HDD and also on the USB HDD?
Please note, that in case you already placed some backups on the Local HDD and now you want to add an USB HDD, as the storage place for the incremental backups, then you might have these issue, because the USB HDD was not selected from the start as the secondary backup storage location.
Back to your situation: please tell me, what is located on the USB HDD? Are there some files, and was there any kind of RnR backup made?
Sorry for that many questions, but I just want to make sure, that I understand this situation correctly so that I can optionaly try to reproduce this situation.
Here are some advices, that might help out:
- one of the recommendations when using RnR with USB HDD as a backup storage is to clear the USB HDD, format is, create a partition and clean this HDD. Once the First RnR backup is placed on this USB HDD, you can put back all your files on this USB HDD and can continue to use it as a backup and also as a File sotrage.
- please also go into the registry :
HKLM\Software\Lenovo\Rescue and Recovery\Settings\Backups
and make sure, that on the right side is the value of the "USBPartition Number"-key set to "1".
I have seen it sometimes to happen, that RnR could not detect the USB HDD, becasue this partition option want set to 0 or no value, which indicated to RnR that there is no option to use a USB HDD as a backup storage.
Pelase let me knwo, any update, so that I can try to help you out with this.
Cheers

Boot into Rescue and Recovery but not Windows

Everytime my pc is powered on or restarted, it boots into Rescue and Recovery, but not Windows.
What can I do?

Hi,
first I would like to explain one thing, so that we are on the same page with the RnR partition.
Vista and XP are using different RnR partitions and the location of these aprtitions is placed on the HDD is different way, so that it can be used in conjuction with your Operating system.
So in the time, where you have used the XP and OS, the RnR partition was placed in the partition table on the end/back. DIrectly after you upgraded to the Vista and did not made any changes to the RnR partition, than it is still on the end/back, which is not the corect way. Becase the Vista should use the RnR partition, that should be placed on the begind/start/in the front of all the other partitions.
So in case there was no change made to the RnR partition, like relocation, or reinstall using the Vista RnR version, then you will not be able to boot into it.
So here is what I would advice you to do:
- reinstall, or download and install the Vista version of RnR (the latest version) => this will rewrite the partition table and in case of need it will create the RnR partition.
- use bmgr32.exe , which is located on your HDD by default to rewrite the partition table. Please start it from command line in follwing way:
bmgr32.exe /phil
==> this will bring you all the command line options and you can use it based on this.
NOTE:
Plase note, that once you captured some backups using the XP version of RnR , or a different version of RnR, then it's not possible to restor the backups using a different version.
Simple: you must use the exact same version of RnR for backup and also for the restore process.
Let me know, if you have any more informations to this situation.
Cheers

Rescue and Recovery 4 DOES NOT RESCUE/COPY LARGE FILES?!

Hello all,
Thank you in advanced for helping me out/any helpful advice you may have.
System:
Windows XP Professional
T61
4 GB RAM
2.50 Ghz Dual Core Intel Processor
120 GB Hard Drive
140m nVidia Quadro video card (256 MB available memory I believe)
Problem Summary:
I ran into the unlucky computer problem of having a Microsoft.net framework addon for Firefox 3.5.3 result in a fatal interaction leaving me unable to boot up in both safe and normal mode. If you do have this addon, please uninstall it NOW, so that it does not happen to you. There is no current fix or patch for it as far as I know. Luckily, I have the (formerly) fantastic Rescue and Recovery 4 to backup my files and fix things.
So in sequence of what I did:
Tried several different attempts to fix problem to no avail (via google searches on the Rescue and Recovery Browser)
Decided that it would be best to just reformat the drive and start a clean install.
I had not done a real back up recently (several months due to my own carelessness and being busy).
I chose to do a full factory restore using the 'Rescue My Files' option, since I had never done a backup using the included Lenovo Software, I usually just ran my own manual ones in Windows.
To be on the safe side, I just decided to transfer my entire hard drive directory 'C:' to my 500 GB External Western Digital Hard Drive. I know I didn't really NEED all the files (like program files I would just need to reinstall anyway). I just wanted to return my computer to how it was as fast as possible.
Rescue and Recovery registered as copying all my data (rougly 50-60 GB) of data to my external USB Hard Drive.
I then unplugged my External USB Drive From the computer once it said it was complete. Rescue and Recovery proceeds with the factory restore.
Things are going well, factory restore is successful, no problems yet.
Once Windows was functional again and I had remade my usernames and settings just as it was before the crash, I plugged in my External HD again to restore my files.
Every file that I copied was there EXCEPT FOR MY MOST IMPORTANT ONES. It appears the directory, 'C:\Documents and Settings\Justin\My Documents'
AND
'C:\Documents and Settings\Justin\Desktop'
DID NOT COPY. I DID A DOUBLE CHECK, and the program said that all files had transferred successfully and I saw the directories on the USB Hard Drive in the Rescue and Recovery View. (I did not do a double check on another windows computer with my USB Hard Drive, however as I did not have access to one at the time and I was trusting in the Lenovo software, which did actually manage to rescue all the files, except for my most important ones.)
Is there anyway way that:
That because these files were so large (probably account for 50% of all data copied to my external USB Drive or 10-15 GB a piece), that the Rescue and Recovery file simply "passed over them"? The other files appeared to copy perfectly fine.
There was an error with the program, like a file size limit cap that Rescue and Recovery cannot surpass so they were just skipped over?
My own carelessness? Are all the root files not selected when you choose the entire 'C:' Drive as a directory? I did just choose to copy/rescue the entire 'C:' Drive and everything else (besides my two most important files) seemed to copy over so I do not beleive that this is the case.
I did not individually, select each file in the 'C:\Documents and Settings' because I assumed that it would select each of the root files within it. (Is that not the case?)
That the files are 'hiding' somewhere due to their large size?
Most importantly of all:
IS THERE ANYWAY THAT I CAN RECOVER MY DATA? There is about 2 years worth of photos, music, documents, etc. that I would like to have back that I do not have a recent back up of.
If anything, does anyone know WHY this happened? It was my understanding that Lenovo Rescue and Recovery was some of the best software for emergency crashes out there. And now it has failed me miserably. I'd at least like to know why it happened so that I may not repeat my mistake (or put too much faith in Lenovo) for the future.
I've run some data recovery software but I know it will not recovery all the files that I once had in their state before my hard drive was reformatted back to factory settings.
Thank you,
-nofeet3
Justin

Hello , and ARGH !
I AM HAVING THE EXACT SAME PROBLEM RIGHT NOW !
If anybody could help this would really be appreciated .
Here is the story
Lenovo SL500
Windows XP SP3 I think
Specs maybe not too important
My computer has some corrupted file and will not boot in normal or safe mode . When I try to do either , it starts booting , but before it finishes the load-up-windows screen , it displays an error message which says
" lsass.exe - System Error
the endpoint format is invalid "
and then goes no further , and the machine simply restarts itself again and would do this indefinitely if I didn't stop it .
SO when it starts booting and shows the Lenovo Logo , I press the Lenovo Help/Tool Button to enter Rescue and Recovery [not sure what version it is , I cannot find information within it] and it gives me the option to Rescue files before recovering the system . I have the same problem as Nofeet3.
It rescues all the small files
BUT WILL NOT RESCUE ANY OF MY IMPORTANT FILES
CERTAINLY IT DOES NOT RESCUE ANYTHING BIG [or bigger than roughly 2mb]
It rescues picture files BUT WILL NOT RESCUE MUSIC FILES !!
It may not even rescue bigger picture files , but I haven't noticed any pictures it has not copied since I can't go through ALL my picture files to see exactly what it has / hasn't copied.
However , not a single music file is copied.
It will NOT show up on the hard drive . What is strange , is when I try to plug the hard drive back in to try and copy the music files again , as I tried it a few times , it asks me if I would like to Write these files over the files already there , as though it has already copied. I check the hard disk , and these fils have definitely NOT copied onto the Disk . They are nowhere to be found .
I don't think the files are hiding , but if they are , maybe somebody could tell me where.
I suspect though that Rescue and Recovery has "recorded" the files as having been copied , some kind of record , EVEN THOUGH THEY HAVEN'T !! Or if they have , they are absolutely invisible . WEIRD !
nofeet3
It is NOT because you selected the whole C drive , and is not due to any carelessness on your part. I have selected all files individually , and have tried time and time and time again , when I plug the ext hard drive into my other laptop to see if the files copy , they don't . I have tried this over and over and over again desperately all today , it is not working , even going so far as to select individual files rather than bigger directories to try and transfer in smaller in smaller batches ,just in case it couldn't handle large transfers all at once . That is not the case either . It just simply will not transfer files roughly bigger than 2mb . NO MUSIC !! THIS IS VERY FRUSTRATING !!
I am not sure at present whether this program can rightly be called "Rescue and Recover". It is one of the main reasons I selected Lenovo , and this is not a good demonstration of it's abilites at all .
PLEASE HELP ME !!
ANY HELP WOULD BE HIGHLY APPRECIATED !!
Thanks so much in advance for any help anybody can give , and best regards ,
Carl .

Can't get Rescue and Recovery to Start

Hey all,
My computer is having hardware problems. I'm at the point of giving up completely on the computer, but I had a few files that I wanted to recover from it first. I've had Hard Drive issues before and usually just have to push the blue Thinkvantage button and rescue and recovery comes up.
However, this time I can't get it to start. I just go to a screen that says "Startup Interrupt Menu" and lists three options, resume normal startup, enter BIOS, and choose a temporary startup device. I can't even get to rescue and recovery if I press F11.
Any ideas?
I'm running Windows 7, the computer is a T61 that's a little over 3 years old.

I'm having the same problem as crimesofparis. My machine is just out of warranty. It came with XP Pro when I first received it. A while back, I received a copy of Win 7 32-bit from Lenovo. I installed it and everything has been fine. I recently purchased a new Thinkpad Edge and want to sell my T61. The new owner would like the XP back on it. I thought I would just run the R&R by pushing the blue Thinkvantage button, but when I do I'm getting the same thing,
"Startup Interrupt Menu" and lists three options, resume normal startup, enter BIOS, and choose a temporary startup device. I can't even get to rescue and recovery if I press F11. Apparently something changed when the W7 was installed, but Lenovo did not make me aware that the restore using Thinkvantage would stop working. There must another way to get to the restore partition (which appears to be intact) and restore from it. I also can not find my restore disks.
Lenovo, can you help?
Thanks

Not able to start Rescue and Recovery

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