Not able to start Saprouter from services.msc

Hi,
We have installed a saprouter into Windows 2003 Server. It is running fine. When we start the system then we need to manually start the saprouter by a batch file, so i am trying to register a service so that we need not to start the router manually.
i have read the note 525751 and install a new service by this command
ntscmgr install saprouter -b c:\saprouter\saprouter.exe -p "service -r -W 60000 -R c:\saprouter\saprouttab -K "p:CN=SAPROUTER, OU=0000835750, OU=SAProuter, O=SAP, C=DE""
Service successfully created. I have followed the note and done everything as per the note, but when i try to start the service i am getting this error  couldnot start saprouter service on local computer, error 1067 process terminated unexpectedly
When i checked the event log i found this message.
RROR       Unable to load the GSS-API DLL
             named "sncgss32.dll"
TIME        Tue Oct 06 16:30:17 2009
RELEASE     640
COMPONENT   NI (network interface)
VERSION     5
RC          -17
MODULE      sncxxdl.c
LINE        342
DETAIL      SncPDLInit
SYSTEM CALL LoadLibrary
COUNTER     1
I have checked some thread on related to issue but not able to solve the problem. Could you please assist what's wrong.
Regards,
Subhash

>
Tomas Gustafsson wrote:
> I'm sorry to put a silly question here, but this message is a little bit hard to get the grip on:
> Do you use the same user for both the command prompt and the service?
Yes I understand it's frustrating now., and Yes i am using the same user srvsolmgr to run from Services.msc and from command prompt also.
> Also
> Can you please post the command which runs successfulll (from the command prompt)
> and the complete command for the saprouter-service.
C:\>cd saprouter
C:\saprouter>saprouter -r -G log.txt -R C:\saprouter\saprouttab -S 3299 -K "p:CN
=SAPROUTER, OU=0000835750, OU=SAProuter, O=SAP, C=DE"
trcfile  dev_rout
logfile  log.txt
Connection test OK
u Oct 08 16:03:56 2009
SAP Network Interface Router, Version 37.11
command line arg 0:     saprouter
command line arg 1:     -r
command line arg 2:     -G
command line arg 3:     log.txt
command line arg 4:     -R
command line arg 5:     C:\saprouter\saprouttab
command line arg 6:     -S
command line arg 7:     3299
command line arg 8:     -K
command line arg 9:     p:CN=SAPROUTER, OU=0000835750, OU=SAProuter, O=SAP, C=DE
SncInit(): Initializing Secure Network Communication (SNC)
      PC with Windows NT (mt,ascii,SAP_UC/size_t/void* = 8/32/32)
SncInit(): Trying environment variable SNC_LIB as a
      gssapi library name: "C:\saprouter\sapcrypto.dll".
  File "C:\saprouter\sapcrypto.dll" dynamically loaded as GSS-API v2 library.
  The internal Adapter for the loaded GSS-API mechanism identifies as:
  Internal SNC-Adapter (Rev 1.0) to SECUDE 5/GSS-API v2
main(): pid = 2776, ppid = 0, port = 3299, parent port = 0 (0 = parent is not a SAProuter)
reading routtab: C:\saprouter\saprouttab
Regards,
Subhash

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    Root cause = [java.lang.NullPointerException]
         com.iplanet.jato.view.ViewBeanBase.forward(ViewBeanBase.java:386)
         com.iplanet.jato.view.ViewBeanBase.forwardTo(ViewBeanBase.java:267)
         com.iplanet.am.console.base.ConsoleServletBase.onUncaughtException(ConsoleServletBase.java:338)
         com.iplanet.jato.ApplicationServletBase.fireUncaughtException(ApplicationServletBase.java:1023)
         com.iplanet.jato.ApplicationServletBase.processRequest(ApplicationServletBase.java:469)
         com.iplanet.jato.ApplicationServletBase.doPost(ApplicationServletBase.java:324)
         com.iplanet.jato.ApplicationServletBase.doGet(ApplicationServletBase.java:294)
         javax.servlet.http.HttpServlet.service(HttpServlet.java:747)
         javax.servlet.http.HttpServlet.service(HttpServlet.java:860)
         sun.reflect.GeneratedMethodAccessor106.invoke(Unknown Source)
         sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         java.lang.reflect.Method.invoke(Method.java:585)
         org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:249)
         java.security.AccessController.doPrivileged(Native Method)
         javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
         org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:282)
         org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:165)
    If anyone have any idea about the cause of this error,please let me know.All suggestions are welcome .
    Thanx and Regards,
    Chirag.

    Hi All,
    I am having exactly the same problem with the same stack trace. Has anybody have an idea how to fix this?
    I have downloaded the Java Identity Management Suite.(java_es-5-identsuite-ga-windows-x86.zip) The first time installation was fine and I was able to bring the Access Manager console. I was able to create users groups etc.
    However, when I uninstalled and installed it again, I got exactly the same error described in the thread. Running "amserver start" and "amserver restart" did not help. I did the installation one more time
    but again I got the same error.
    Thanks for the help.
    celikkan

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