Not able to use ipad i cant get the passcode off its just saying connect to itune and that's not working
not able to get passcode off its doing nothing. it s just say connect to itune and it want do that so i guess i will send it back
You can't remove the Passcode if you can't remember it.
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
Instructions can be found here.
http://support.apple.com/kb/ht1212
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.
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my daughter had disabled her ipad by putting in passcode to many times, says connect to itunes but then it wont work and says passcode needs to be put in
Follow the instructions in this article http://support.apple.com/kb/ht1212 and you should be able to fix the ipad but keep in mind there is a it is very likely that you will lose all information on the ipad following the instructions in the article
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I cant get into my Ipod. It keeps saing "connect to Itunes" Please help..
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
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Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
i have a ipod touch and im trying to update it to the ios 6 and its turned off and its saying connect to itunes
What happens when you connect the iPod to your computer and restore via iTunes?
iTunes: Restoring iOS software -
I tried to update the latest update 1/27/14 and it ran into a problem. I am not able to get to my library. I tried to download Itunes and it won't work . What should I do?
Are you sure it was error 0604 since I never heard of that error, it does not appear in the list of errors in the following and a search of Apple's support site gets no hits. However, error 1604 is list and users have reported that error number. If 1604 is the error number the following tell yu wnat to do when you click on that error number:
iOS: Resolving update and restore alert messages -
In iCal - I keep getting the error message “ This calendar was created by Mail” and it will not accept any input; why..??
use Disk Utility and Verify Permisions then fix and Verify Disk and fix, this should fix it.
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After I tried to update my Ipad mini to the newest update, it kept saying hello on my lock screen in different languages and then when I slide the screen across, it says connected to itunes but it's not doing anything!! By the way my Ipad mini is plugged into my computer and connected to itunes!! Please help me!!
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
When I click "Buy Now" in iPhoto's book I get the following message: "Your book appears to have default text that has not been edited. Printed books will not include this text. Do you want to continue?"
How do I proceed? How do I identify which is "default text?"What version of iPhoto are you using?
Go thru each page, check the layout to see if there's a text box included on the page and make sure there is text in that text box. If not it may show the "holding" text like this:
If you don't want to change the page layout to one that only has photos and no text boxes just select that holding text and put a space in its place.
OT -
my 5 yr. old turned off the volume on my ipad. when I hit the volume buttons it just says "sound effects" and does not go up or down
I had the same problem- go to Utilities, General, Use Side Switch To, and change it from Mute to Lock Rotation- this solved the problem for me.
Good luck! -
I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Hi,
For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your passcode on your iPhone before it can be used with iTunes'.
The problem is, I can't enter my passcode because I'm not given that option on the iPhone. All I seem to be able to do is make an emergency call.
It's been working fine otherwise. Any suggestions?
This is the SECOND replacement iPhone I've had this week and I'm getting a bit fed up.
Thanks in advance for any help,Are you referring to the 4 digit passcode needed to enter the phone and use it's features?
If so reboot your iPhone and enter the passcode to get it operational. Launch Image Capture on the Mac and connect the iPhone. Now you should be able to download the video files to wherever you want on your hard drive.
OT -
I recently downloaded the iTunes 11.0.5 for Mac OS X and the iTunes store comes up as a blank page. I have already tried re-downloading iTunes and that didn't work... How can I get it to work?
I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again. -
My iphone will not turn back on after i tried updating it !!!! It says connect to itunes and said it has to be restored but now it cant be restored or anything. this update messed up my phone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi apiccolo5,
Thanks for visiting Apple Support Communities.
See these articles for steps that can help you resolve the issue you're seeing:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best,
Jeremy -
My IPhone 4s is freezing up and the wifi will not work. This happened after the update. I have tried to restore it and that did not fix it. Any suggestions?
Most of your purchases content can be downloaded again via the Purchased tabs in each of the store. I realize that this will be a problem for the iTunes Store on the iPad, but that has nothing to do with apps, since apps are in the App Store.
If you backed up synced with iTunes before you restored the iPad, your content should be in iTunes on your Mac and you should be able to sync it back again.
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