Not able to use my recently purchased iPhone5c

I recently bought an iPhone 5c from someone, and I went to activate it at the Sprint store and they said it was still connected to the other guy's account. I can't contact the guy. Please help me, I would like to be able to use this phone...

Cash9898 wrote:
... they said it was still connected to the other guy's account. ...
You will have to contact the "other guy".  Otherwise, the current state of the iPhone is "Activation Locked" (described below) and you will never be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7

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