Not able to use software-update but still connected to the internet

Hi there , I am currently on 10.5.6 but did this upgrade manually. When I tried to use Software-Update it gave me : Cannot contact the update server. I am connected through Airport Extreme with my Macbook. My IMac is also on this Airport Express and is working fine (Included SoftwareUpdate).
However I can work on the internet and use Email with my Macbook.
Itunes is also not able to conect and my widgets are also not working.
Like I said: On my Imac everything works fine.
Can anyone help?? please

There are several things to try.
First check what is installed. Go to Safari's Help menu and select Installed Plug-Ins. If you see this
application/x-java-applet;version=1.3.1
then it is installed and the banking website is not interpreting it correctly.
Next, go to Safari Preferences, click Advanced, and select "show develop menu in menu bar". Go to the website and then, from Safari's newly enabled Develop menu, select User Agent > some other version of Safari. You can actually select whatever you want - perhaps the banking website is checking your browswer for compatibility.
If this doesn't work, download and install another browser such as Firefox or Chrome. Try the banking website with one of them. If it works then either continue to use it, or tell the bank to fix its problem with Safari.

Similar Messages

  • Software Update can't connect to the internet after a new install of 10.6

    I had a clean install of 10.6 and after that the Software Update can't connect to the internet (the status bar hangs at the beginning and finally it prompts me the internet is not connected) while all my other applications can.
    Someone help me out?

    I am having exactly the same problem as well.. has anybody managed to solve this yet? I have uploaded Snow Leopard - try to connect to Software Update - the menu bar scans a little then stops and then an error saying 'Not connected to the internet'' but the connection is working fine!!
    Is this a SL issue? or just an overload with the Software Update programme? I cant do anything - no update for itunes/iphone software, etc.. most annoying.
    Look forward to seeing some good news and some answers to this one.
    Cheers
    Linda

  • Software Update can't connect to the internet

    Hi everyone
    My iMac's software update can't seem to find my internet connection. It gives this message after trying to find new updates:
    *A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again.*
    Software Update can't check for updates because of a network problem.
    Then I can click either 'Network Diagnostics' - which always says I'm connected, or 'Quit'
    Is there some way I can get Software Update back online so that I don't have to manually download everything from the apple website??

    Hello Sasha:
    You can try something easy first. Trash a couple of preference files:
    com.apple.softwareupdate.plist
    com.apple.softwareupdate.nnnnnnnn.plist (where nnnnn is a bunch of numbers and letters)
    Restart.
    Barry

  • Software update won't connect to the internet

    I get the the messge " Cannot Connect to the App Store - An internet connection is required" when trying to use software updaet in mountain lion.  I can go to and use the App Store and my internet workd fine but the updates section does not work. Anyone else having this issue?

    Have the same problem. Internet works fine, and I can access everything in the App Store except Software Update and Purchases. I get a message: "Cannot connect to the App Store: An Internet connection is required." Yet my Internet connection is fine; everything else that requires Internet (Safari, etc.) works fine. When I try to log on to the App Store with my Apple ID and password, I get a message that the "connection failed." Everything else on my system works flawlessly; hence, I don't think the problem is with my system. For some reason, the App Store cannot detect my Internet connection.
    Spoke with Apple Tech Support and they talked me through the simple trouble shoots (network corruption, safe mode restart to identify conflicting programs, permissions repair, corrupt preferences file, etc.). Nothing helped. Finally, I did a complete re-install of Mountain Lion in the hopes that that would correct the problem. It didn't. Apparently the problem is on Apple's end with the App Store. They've passed along the problem to their engineers in the hope that they can figure it out. Will let you know what they say.

  • Safari and Software Update won't connect to the internet

    I'm running OS 10.4.11 and have installed a new router which works fine on my G5 running the same OS. However when I now Try and run Safari I get the Message: Safari can’t open the page “http://www.google.com/” because Safari can’t connect to the server “www.google.com”. and When I try and run Software Update I get the Message that it cannot connect to the server. Firefox runs fine on the same computer has anyone any idea please? or suggest a fix

    Fixed it myself. Under network settings "Auto Proxy Discovery" was enabled. When I turned this off everything started working again. Not sure how this was enabled in the first place.

  • Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

    have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
    The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
    I have tried to do the disk verify and repair but this has made no difference.
    Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

    If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
    If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
    If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here.  Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8.

  • Hey. i am not able to download and update my iPhone 3GS to the latest version of the OS. i am currently using OS version 4.3.2

    hey. i am not able to download and update my iPhone 3GS to the latest version of the OS. i am currently using OS version 4.3.2

    Thank you so much the suggestion Tiger 
    I followed your advice to the letter and it was unfortunatley unsuccessful....
    I am seriously at a loss ....  I got the below error after I deteted, restarted and installed the new version ...
    Any other suggestions guys? Help ...
    AppName: itunes.exe
    AppVer: 10.7.0.21
    ModName: msvcrt.dll
    ModVer: 7.0.2600.2180
    Offset: 000372e3

  • How do I block this msg from always popping up "iTunes requires Safari 4.0.3 or later to be installed to use the iTunes Store within iTunes. Use Software Update to download and install the latest version of Safari" bc I can't download the latest software?

    How do I block this msg from always popping up "iTunes requires Safari 4.0.3 or later to be installed to use the iTunes Store within iTunes. Use Software Update to download and install the latest version of Safari". I cannot download this software bc my lap top is to old. The msg literally pops up everytime I make any moves on itunes and is VERY annoying.

    I have a 2006 MacBook with an Mac OS X version 10.5.
    In that case, try downloading a Safari 5.0.5 for leopard from the following location:
    http://www.apple.com/safari/download/

  • Your Apple TV is connected to your wi fi network but cannot connect to the internet.  Airplay logo not available on ipad3, iPod touch3g and showing intermittently in iTunes on windows laptop.  Switched ISP a few days ago.  Entered pass key info on all.

    I switched ISP a few days ago and had problems with airplay since.  After restarting and reinstalling and updating, re entering pass keys for new wi fi on everything,  Apple TV shows:  Your Apple TV is connected to your wi fi network but cannot connect to the Internet.  Ipad3 and iPod touch 3G have no airplay icon or get one briefly then it disappears again.  Same with itunes on windows laptop.
    Can anyone help?
    Bob

    Welcome to the Apple Community.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

  • HT1338 Software Update can't connect to the update server. Make sure you're connected to the Internet, and then try again

    I have been getting this message on MAC OS 10.6.3  "Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again". Internet is working fine for everything else. Updating to 10.6.8 and applying all the security updates and patches [directly downloading from the apple website] has not resolved the issue. Read somewhere about a software update enabler for 10.6, installed it, but not helping.. [not sure of the update server settings to be entered] .Is there no way to make the software update work from the Apple Start Menu??

    Problem solved.. Expired rules in Little Snitch caused the glitch

  • Software Update can't connect to the update server.

    I have an iMac 8-1 with OS is Mac OS X, version 10.7, 2.4 GHz Intel Core 2 Duo, and 3 GB 800 MHz DDR2 SDRAM memory.
    When I try to update software I get this error message:
    The file “AppleMobileDeviceSupportDelta.pkg” couldn’t be found on the server “swcdn.apple.com”.
    Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again.
    I don't know how to "connect to the update server" but I guarantee that I AM connected to the internet!

  • Has anyone experienced problems with Mackeeper? I did not complete downloading this software. Yet, occasionally when on the internet, I will have the MacKeeper multi-colored circle replace my pointer. How do you deal with this?

    Has anyone experienced problems with Mackeeper? I did not complete downloading this software. Yet, occasionally when on the internet, I will have the MacKeeper multi-colored circle replace my pointer. How do you deal with this?

    Welcome to Apple Support Communities
    Don't download MacKeeper. Users complain about this app and it damages OS X. Also, Mac OS X knows how to take care of itself, so you don't need any other cleaning application that may damage OS X. See > https://discussions.apple.com/docs/DOC-3691

  • I cannot connect to the internet using apps but im connected to the internet!

    i cannot connect to the internet using apps but im connected to the internet!

    What makes you think that you are connected to the internet then?
    Try:
    - Resetting the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    - Reset ntwork settings: Settings>General>Reset>Reset Ntwork Settings.
    - iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • Incorrect IP displayed, but can connect to the Internet. How can I find out what's causing this?

    I'm running 10.6.8, and various programs and websites that report my IP address are not displaying the correct one. I'm operating with a static IP, and I know my AirPort's IP, and the one displayed is neither of those (and in fact cannot be given out by my airport).
    I can still connect to the Internet, but some services which require people to connect to my IP fail because the program on my end is hosting at the wrong IP.
    Is there any way to find out where this rogue IP came from and eliminate it?
    Of note, my AirPort is my only active network protocol (all others are disabled), and about 10% of the time, a restart manages to fix the problem until the next time I boot up my computer, without me changing any other settings.

    When you use the Internet, you need to have a registered IP address. This is provided by your ISP, and you have assigned it to your Router.
    You then get a "private" IP Address from your Router via DHCP which, by definition, is not visible or reachable on the Internet, in one of these ranges:
    192.168.xxx.yyy
    172.xxx.yyy.zzz
    10.xxx.yyy.zzz
    Your Router acts as your agent on the Internet, and bad guys cannot send you... anything you do not have your Router ask for, as you are invisible.

  • I am trying to connect to my friend's wifi, i have a very strong signal indicated on my ipad, but cannot connect to the internet.  Yesterday i connected without any problem, can anybody tell me why i cannot connect today?

    i am trying to connect to my friend's wifi, i have a very strong signal indicated on my ipad, but cannot connect to the internet.  Yesterday i connected without any problem, can anybody tell me why i cannot connect today?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

Maybe you are looking for