Not accepting invite for iCloud family sharing

so I have invited 3 people for family sharing They got the emails but when they click on see invite nothing happens. They are signed into iCloud. And have their Apple ida and everything. The iPads are new to them. Just not sure why nothing is happening when they click on the invite. Any ideas?

Hello Jeanelleelisem,
Thank you for using Apple Support Communities.
The following article explains how to join a family group. It provides options to join outside of accepting the invitation.
OS X Yosemite: Join a family
Regards,
Jeff D.

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Two members of the family have identical iPads running IOS 8.1.2. One of them can see my purchased films and download them whilst the other cannot. It says that I do not have any purchases to share
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The only thing different with the user with a problem is that her iCloud account is a free one. All the others are existing paid-up mac.com account holders.
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Regards
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Hello Linneye,
You may find the troubleshooting steps in the article below helpful if you are experiencing issues with Ask to Buy.
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-Griff W.

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Hi there XFred26,
You may find the troubleshooting steps in the article below helpful.
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Not accepting invite for iCloud family sharing

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