Not accepting valid serial number after reinstalling Indesign CS4

Problem with InDesign (part of Adobe Create Suite 4 Design Standard) - uninstalled and reinstalled just InDesign CS4 and it work but come up and says it is a trial under your serial number for Adobe Create Suite 4 Design Standard, which is doesn't accept, had Adobe recheck the serial number and it is valid.

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Serial number and activation support

Similar Messages

  • Dreaweaver CS4 will not accept the serial number when reinstalling

    I loaded Windows 7 and therefore had to reinstall all my software.  When trying to reinstall Dreamweaver CS4 I keep getting the message that the serial number doesn't work.  I reread it and reentered it several times.  My guess is that it won't let me input the serial number because I've already done so on the previous operating system.  What do I do to get a new serial number.

    There is no such thing as a "new serial number" for legacy products. You would have to upgrade to CS5.5. The issue may simply be because you did not erase your previous activation when upgrading your operating system. Try this. Other than that it could of course be soem sort of upgrade serial itself and you miss the qualifying previous product...
    Mylenium

  • Aperture 2 Does not Accept my Serial Number After a Repair Install of OS

    I had to do a repair re-install of Leopard, followed by download and installation of software updates needed. This was completed successfully, with no problems. The first time I try to log onto Aperture 2 following this re-install I am asked to provide the product serial number, which I do. The S/N is coming from the packaging supplied with Aperture 1.5 Retail Version. I have since upgraded to Aperture 2.1, but there is no serial number with this package. I have entered this S/N every possible way. Can someone please tell me what Aperture is expecting in this field in this circumstance? I have had no problems with Aperture at all until I attempted to log on today.
    Thanks for any help provided. This has been very frustrating!!

    Welcome to the forum.
    i-bird wrote:
    II have since upgraded to Aperture 2.1, but there is no serial number with this package.
    Yes there is, you must have entered it to get your Aperture 2 upgrade working in the first place. If bought by download it should be in an email somewhere, or possibly also by logging into your Apple ID in the store. If you bought the box it'll be on a sticker somewhere in the box.
    Unless you were still using the trial version of Aperture 2, you have already typed this number in at some stage...
    Ian

  • I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products.  The purchase was in 2012.

    I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products.  The purchase was in 2012.The message says the serial number is invalid.  What do I do nest?

    Hi there,
    Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
    If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
    ^Ani

  • I purchased a new computer and also Adobe acrobat XI Pro.  It has not worked properly.  I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number.  What can I do?

    I purchased a new computer and also Adobe acrobat XI Pro.  It has not worked properly.  I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number.  What can I do?

    Hi,
    Have you tried the help documents below:
    Error "The serial number is not valid for this product" | Creative Suite
    Invalid serial number error
    In case of any other error message, please specify.
    Regards,
    Sheena

  • I buyed a new computer and photoshop was not working anymore, I reinstalled it but it does not accept my serial number

    I buyed a new computer and photoshop was not working anymore, I reinstalled it but it does not accept my serial [email protected]

    What message do you get when you try to activate it?

  • After a series of computer problems and rebuilds, CS6 will not accept my serial number? How do I

    I have had a series of computer rebuilds and finally replaced the computer, but CS6 will now not accept my serial number.  How do I contact Adobe to correct this?

    Get their phone number from their main web pages (start by clicking the red Adobe icon on this page).  Look for Contact Us links.  The phone numbers don't jump out and shout at you but neither are they hidden.
    When you get Customer Support on the phone, describe what you've been through and ask them nicely to make BOTH your allowed activations available to you once again.
    -Noel

  • Installation will not accept my serial number to install Adobe 8

    I have a Dell XPS M1530, laptop.  I installed Adobe Photoshop Elements 8 on my computer in March, and  the program worked correctly.  I had Windows Vista on my computer.  I just did a clean installation of Windows 7 to replace Vista.  I cannot reinstall Adobe Photoshop Elements 8 because Adobe installation will not accept my serial number.  Adobe tech support tells me my serial number is for version 6.0 of Adobe Photoshop, and Adobe no longer supports version 6.0..Please give me advice on how to install.

    To: Ankush Ved
    Your company told him it was for 6.

  • Set up will not accept my serial number, keeps telling me invalid serial number.

    Please help, set up will not accept my serial number, keeps telling me invalid serial number. What can I do?

    No help what-so-ever. All I want to do is download the $299.00 Acrobat XI
    Standard that I purchased yesterday. I have my redemption code and like I
    said, after spending hours yesterday going through all the crap the Adobe
    website asked for, my serial number was invalid. This is the most un-user
    friendly process I have ever attempted to go through.
    It should be one simple procedure but it never ends!!!!
    Can someone please give me simple instructions to getting my download for
    this product? If not, I am returning it for a full refund!
    On Sat, Feb 14, 2015 at 11:17 PM, RahulTyagi4you <[email protected]>

  • Hello. I would like to activate my CS3 Educational Program (version 2007) on my new computer. Unfortunatly he is not accepting my serial number. What can I do? I have delated the program on my old computer but it doesn't accept the activation on the new l

    Hello. I would like to activate my CS3 Educational Program (version 2007) on my new computer. Unfortunatly he is not accepting my serial number. What can I do? I have delated the program on my old computer but it doesn't accept the activation on the new laptop.

    Make sure you are using the  correct serial number.  Find your serial number quickly
    If you did not deactivate the original installation then it is possible your two allowed activations have been used and you need to reset your activation count.  To do that you need to contact Adobe Support thru chat and ask them to reset your activations.  If you ask for more than that they will tell you they cannot offer you any support.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I had Adobe Acrobat Serial loaded before The hard drive crashed on my old PC.  I have tried to download Acrobat 9 on my new PC, but always get the message "This is not a valid serial number".  I had Adobe 9 Standard on the old.  But what downloads from th

    I had Adobe Acrobat Serial loaded before the hard drive crashed on my old PC.  I have tried to download Acrobat 9 on my new PC, but always get the message “This is not a valid serial number”.
    I had Adobe 9 Standard on the old.  But what downloads from the page http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html is Adobe 9 Pro.  Perhaps this Pro version is the problem. 
    Anyway, can you point me to a way to install Adobe on my new PC?

    You can try Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools.

  • Adobe Premiere Elements 12 Setup will not accept my Serial Number!

    Adobe Premiere Elements 12 Setup will not accept my Serial Number!

    What message do you get that indicates it is not accepting your serial; number?

  • I have a new laptop and want to keepon using  Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .

    I have a new laptop and want to keepon using  Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .

    Hi tapanb34358563,
    Could you please let me know what error prompts on your screen when you are trying to enter the serial number.
    Have you bought subscription for Acrobat, if yes then you might need to sign in at "adobe.com" using your Adobe ID credentials to activate subscription.
    Let me know.
    Regards,
    Anubha

  • Will not accept my serial number what now?

    it will not accept my serial number what now?

    Operating system?
    PSE version?
    What happens when you enter your serial number?  Any error messages?
    Ken

  • Move Acrobat license to new machine and upgrade at same time... not accepting old serial number

    I had Acrobat 9 Pro on an old computer. I am moving to a new computer. I wanted to move my old license to the new computer and upgrade. The online sales guy told me I needed to deactivate and uninstall on the old computer (done), then download the upgrade and install it (done, using the serial number provided when I purchased the upgrade). Now, Acrobat XI says there is no old version on the machine (true... I was told I didn't need to install it) and it asked for a serial number. I entered the serial number off of the box that Acrobat 9 Pro came in and the program tells me it is not a valid serial number. What should I do???

    Hi Acemoore,
    There are no issues with serial numbers. Please login to Adobe.com and check the serial numbers you are entering are correct.
    You may also contact Adobe Support at http://adobe.ly/yxj0t6
    ^Ani

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