Not all contacts appearing in "People" tab in Outlook 2013.

Hello.
So the issue is this:  An employee at the company will add someone into their contact list in Outlook 2013, and the contact will not appear under the "People" view. The contact will appear in the global address list, but not everyone in the
GAL will appear under the people tab. As far as I know he is the only one with this issue. I've repaired and re installed Office 13, Rebuild the index and updated his GAL and nothing seems to have worked. I have been unable to find a solution online and he
has to sit on it for now. 
Any help would be greatly appreciated.

Hi,
How about in OWA?
If the user appears under the "People" view in OWA, it seems an issue on the Outlook client side.
Please run Outlook under safe mode to avoid some AVs and add-ins.
Please re-create a profile to refresh the caches.
If this behavior remains in OWA, I suggest re-creating the specific user account for testing.
Please make a full back up before re-creating.
Thanks
Mavis
Mavis Huang
TechNet Community Support

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