Not allowing conversion

I paid for a year, but after a couple of months the program is not allowing conversions. What happened?

Hi curtisu4102119,
I've just checked your account using the Adobe ID that you use here in the forums, and I didn't find any active subscriptions. Is it possible that you signed up using a different Adobe ID/email address? If so, please make sure that you're using that Adobe ID to log in to your subscription.
If you're still having trouble, please Contact Customer Care.
Best,
Sara

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    =========================================================================
    root@P1192FLPLN # /opt/SUNWmsgsr/sbin/imsimta test -rewrite -debug -source_channel=tcp_local [email protected] [email protected]
    Initializing mm_.
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    *** Debug output from initializing MM for submission:
    17:09:37.43: Debug output enabled, system P1192FLPLN.extmail.xyz.com, process 3fbf.1, message enqueue routines version V6.3 compiled Oct 12 2007 17:15:38
    17:09:37.43: mmc_winit('tcp_local','[email protected]','') called.
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    17:09:37.43: Rewrite: "$*", position 0, hash table -
    17:09:37.43:   Found: "$A$E$F$U%[email protected]"
    17:09:37.43:   Rewrite failed, not forward.
    17:09:37.43: Rewrite: "$*", position 1, hash table -
    17:09:37.43:   Failed.
    17:09:37.43: Rewrite: "$*", position 0, rewrite database -
    17:09:37.43:   Failed
    17:09:37.43: Rewriting:  Mbox = "abhishek.sen", host = "extmail", domain = "extmail.xyz.com", literal = "", tag = ""
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    17:09:37.43:   New host: "extmail.xyz.com".
    17:09:37.43:   New route: "P1192FLPLN.extmail.xyz.com".
    17:09:37.43:   New channel system: "P1192FLPLN.extmail.xyz.com".
    17:09:37.43: Looking up host "P1192FLPLN.extmail.xyz.com".
    17:09:37.43:   - found on channel l                              
    17:09:37.43: Routelocal flag set; scanning for % and !
    17:09:37.43:   Checking reverse URL cache for: [email protected]
    17:09:37.43:   Applying reverse URL pattern ldap:///$V?$N?sub?$R to: [email protected]
    17:09:37.48:   Resulting URL: ldap:///o%3Dextmail.xyz.com%2Co%3Dext?preferredlanguage,mailmsgmaxblocks,mail,mailalternateaddress,mailequivalentaddress?sub?(|([email protected])([email protected])([email protected]))
    17:09:37.49: mmc_open_url called to open ldap:///o%3Dextmail.xyz.com%2Co%3Dext?preferredlanguage,mailmsgmaxblocks,mail,mailalternateaddress,mailequivalentaddress?sub?(|([email protected])([email protected])([email protected])), flags = 384
    17:09:37.49:   URL with quotes stripped: ldap:///o%3Dextmail.xyz.com%2Co%3Dext?preferredlanguage,mailmsgmaxblocks,mail,mailalternateaddress,mailequivalentaddress?sub?(|([email protected])([email protected])([email protected]))
    17:09:37.49:   LDAP URL identified
    17:09:37.49: URL context #1 will be used
    17:09:37.49:   Performing URL search on: ldap:///o%3Dextmail.xyz.com%2Co%3Dext?preferredlanguage,mailmsgmaxblocks,mail,mailalternateaddress,mailequivalentaddress?sub?(|([email protected])([email protected])([email protected]))
    17:09:37.53: mmc_read_url result: [uid=asen,ou=People,o=extmail.xyz.com,o=ext]
    17:09:37.53:   URL resolution returned: [uid=asen,ou=People,o=extmail.xyz.com,o=ext]
    17:09:37.53: mmc_read_url result: [preferredlanguage] en
    17:09:37.53:   URL resolution returned: [preferredlanguage] en
    17:09:37.53:       Attribute index: 0
    17:09:37.53:       LDAP URL produced preferred language en
    17:09:37.53: mmc_read_url result: [mailmsgmaxblocks] 700
    17:09:37.53:   URL resolution returned: [mailmsgmaxblocks] 700
    17:09:37.53:       Attribute index: 0
    17:09:37.53:       LDAP URL produced blocklimit 700
    17:09:37.53: mmc_read_url result: [mail] [email protected]
    17:09:37.53:   URL resolution returned: [mail] [email protected]
    17:09:37.54:       Attribute index: 0
    17:09:37.54:       LDAP URL produced address [email protected]
    17:09:37.54:   No more results to return
    17:09:37.54:     Override postmaster: [email protected]
    17:09:37.54:     Preferred language en
    17:09:37.54:     Content return block limit now 700
    17:09:37.54:   Mapped return address: [email protected]
    17:09:37.54:   from_access mapping check: ||MAIL|tcp_local|[email protected]|
    17:09:37.54: Queue area size 73232902, temp area size 2067314
    17:09:37.54:   18308225 blocks of effective free queue space available; setting disk limit accordingly.
    17:09:37.54:   1033657 blocks of free temporary space available; setting disk limit accordingly.
    17:09:37.54:       - passed.
    17:09:37.54: Rewriting:  Mbox = "abhishek.sen", host = "extmail.xyz.com", domain = "$*", literal = "", tag = ""
    17:09:37.54: Rewrite: "$*", position 0, hash table -
    17:09:37.54:   Found: "$A$E$F$U%[email protected]"
    17:09:37.54:   Rewrite failed, not forward.
    17:09:37.54: Rewrite: "$*", position 1, hash table -
    17:09:37.54:   Failed.
    17:09:37.54: Rewrite: "$*", position 0, rewrite database -
    17:09:37.54:   Failed
    17:09:37.54: Rewriting:  Mbox = "abhishek.sen", host = "extmail", domain = "extmail.xyz.com", literal = "", tag = ""
    17:09:37.54: Rewrite: "extmail.xyz.com", position 0, hash table -
    17:09:37.54:   Found: "$U%[email protected]"
    17:09:37.54:   New mailbox: "abhishek.sen".
    17:09:37.54:   New host: "extmail.xyz.com".
    17:09:37.54:   New route: "P1192FLPLN.extmail.xyz.com".
    17:09:37.56:   New channel system: "P1192FLPLN.extmail.xyz.com".
    17:09:37.56: Looking up host "P1192FLPLN.extmail.xyz.com".
    17:09:37.56:   - found on channel l                              
    17:09:37.56: Routelocal flag set; scanning for % and !
    *** Debug output from rewriting a forward header address:
    17:09:37.56: Rewriting:  Mbox = "bhanu.prasad", host = "xyz.com", domain = "$*", literal = "", tag = ""
    17:09:37.56: Rewrite: "$*", position 0, hash table -
    17:09:37.56:   Found: "$A$E$F$U%[email protected]"
    17:09:37.57:   Rewrite failed, not envelope.
    17:09:37.57: Rewrite: "$*", position 1, hash table -
    17:09:37.57:   Failed.
    17:09:37.57: Rewrite: "$*", position 0, rewrite database -
    17:09:37.57:   Failed
    17:09:37.57: Rewriting:  Mbox = "bhanu.prasad", host = "relianceada", domain = "xyz.com", literal = "", tag = ""
    17:09:37.57: Rewrite: "xyz.com", position 0, hash table -
    17:09:37.57:   Failed.
    17:09:37.57: Rewrite: "xyz.com", position 0, rewrite database -
    17:09:37.59:   Failed
    17:09:37.59: Rewriting:  Mbox = "bhanu.prasad", host = "relianceada", domain = ".com", literal = "", tag = ""
    17:09:37.59: Rewrite: "*.com", position 0, hash table -
    17:09:37.59:   Failed
    17:09:37.59: Rewrite: ".com", position 0, hash table -
    17:09:37.59:   Found: "$U%$H$D@TCP-DAEMON"
    17:09:37.59:   New mailbox: "bhanu.prasad".
    17:09:37.59:   New host: "xyz.com".
    17:09:37.59:   New route: "TCP-DAEMON".
    17:09:37.59:   New channel system: "TCP-DAEMON".
    17:09:37.59: Looking up host "TCP-DAEMON".
    17:09:37.60:   - found on channel tcp_local                      
    17:09:37.60: Rewriting:  Mbox = "bhanu.prasad", host = "xyz.com", domain = "$*", literal = "", tag = ""
    17:09:37.60: Rewrite: "$*", position 0, hash table -
    17:09:37.60:   Found: "$A$E$F$U%[email protected]"
    17:09:37.60:   Rewrite failed, not envelope.
    17:09:37.60: Rewrite: "$*", position 1, hash table -
    17:09:37.60:   Failed.
    17:09:37.60: Rewrite: "$*", position 0, rewrite database -
    17:09:37.60:   Failed
    17:09:37.61: Rewriting:  Mbox = "bhanu.prasad", host = "relianceada", domain = "xyz.com", literal = "", tag = ""
    17:09:37.61: Rewrite: "xyz.com", position 0, hash table -
    17:09:37.61:   Failed.
    17:09:37.61: Rewrite: "xyz.com", position 0, rewrite database -
    17:09:37.61:   Failed
    17:09:37.61: Rewriting:  Mbox = "bhanu.prasad", host = "relianceada", domain = ".com", literal = "", tag = ""
    17:09:37.61: Rewrite: "*.com", position 0, hash table -
    17:09:37.61:   Failed
    17:09:37.61: Rewrite: ".com", position 0, hash table -
    17:09:37.63:   Found: "$U%$H$D@TCP-DAEMON"
    17:09:37.63:   New mailbox: "bhanu.prasad".
    17:09:37.63:   New host: "xyz.com".
    17:09:37.63:   New route: "TCP-DAEMON".
    17:09:37.63:   New channel system: "TCP-DAEMON".
    17:09:37.63: Looking up host "TCP-DAEMON".
    17:09:37.63:   - found on channel tcp_local                      
    17:09:37.63:   Rewrite rules result: [email protected]
    17:09:37.63:   Checking reverse URL cache for: [email protected]
    17:09:37.63:   Applying reverse URL pattern ldap:///$V?$N?sub?$R to: [email protected]
    17:09:37.65:   URL generation failed, status = 0
    *** Debug output from rewriting a forward envelope address:
    17:09:37.65: Rewriting:  Mbox = "bhanu.prasad", host = "xyz.com", domain = "$*", literal = "", tag = ""
    17:09:37.65: Rewrite: "$*", position 0, hash table -
    17:09:37.65:   Found: "$A$E$F$U%[email protected]"
    17:09:37.65:   Match, pattern = "xyz.com", current = "(*domaincheck*)"
    17:09:37.65:     old state = not checked.
    17:09:37.65:     Domain check on xyz.com.
    17:09:37.66:     Could not add domain result 0 to cache for xyz.com.
    17:09:37.66:     new state = fail pending.
    17:09:37.66:   Rewrite failed due to prechannel mismatch.
    17:09:37.66: Rewrite: "$*", position 1, hash table -
    17:09:37.66:   Failed.
    17:09:37.66: Rewrite: "$*", position 0, rewrite database -
    17:09:37.66:   Failed
    17:09:37.66: Rewriting:  Mbox = "bhanu.prasad", host = "relianceada", domain = "xyz.com", literal = "", tag = ""
    17:09:37.66: Rewrite: "xyz.com", position 0, hash table -
    17:09:37.66:   Failed.
    17:09:37.67: Rewrite: "xyz.com", position 0, rewrite database -
    17:09:37.67:   Failed
    17:09:37.67: Rewriting:  Mbox = "bhanu.prasad", host = "relianceada", domain = ".com", literal = "", tag = ""
    17:09:37.67: Rewrite: "*.com", position 0, hash table -
    17:09:37.67:   Failed
    17:09:37.67: Rewrite: ".com", position 0, hash table -
    17:09:37.67:   Found: "$U%$H$D@TCP-DAEMON"
    17:09:37.67:   New mailbox: "bhanu.prasad".
    17:09:37.67:   New host: "xyz.com".
    17:09:37.67:   New route: "TCP-DAEMON".
    17:09:37.69:   New channel system: "TCP-DAEMON".
    17:09:37.69: Looking up host "TCP-DAEMON".
    17:09:37.69:   - found on channel tcp_local                      
      address channel        = tcp_local                      
      forward channel        = tcp_local                      
      channel description    =
      channel caption        =
      channel user filter    =
      dest channel filter    =
      source channel filter  =
      channel flags #0       = BIDIRECTIONAL SINGLE_SYSTEM IMMNONURGENT NOSERVICEALL  channel flags #1       = SMTP_CRLF MX IDENTNONENUMERIC DEFAULT
      channel flags #2       = COPYSENDPOST COPYWARNPOST POSTHEADONLY HEADERINC NOEXPROUTE
      channel flags #3       = LOGGING NORESTRICTED RETAINSECURITYMULTIPARTS
      channel flags #4       = EIGHTNEGOTIATE HEADERKEEPORDER NOHEADERREAD RULES
      channel flags #5       = TRUNCATESMTPLONGLINES
      channel flags #6       = LOCALUSER REPORTNOTARY
      channel flags #7       = SWITCHCHANNEL REMOTEHOST DATEFOUR DAYOFWEEK
      channel flags #8       = NODEFRAGMENT EXQUOTA REVERSE NOCONVERT_OCTET_STREAM
      channel flags #9       = NOTHURMAN INTERPRETENCODING USEINTERMEDIATE RECEIVEDFROM VALIDATELOCALNONE NOTURN
      defaulthost            = extmail.xyz.com extmail.xyz.com
      linelength             = 998
      addrsperfile           = 99
      channel env addr type  = SOURCEROUTE
      channel hdr addr type  = SOURCEROUTE
      channel official host  = tcp-daemon
      channel queue 0 name   = SMTP_POOL
      channel queue 1 name   = SMTP_POOL
      channel queue 2 name   = SMTP_POOL
      channel queue 3 name   = SMTP_POOL
      channel after params    =
      channel daemon name    = 10.8.51.126
      channel user name      =
      urgentnotices          = 1 2 4 7
      normalnotices          = 1 2 4 7
      nonurgentnotices       = 1 2 4 7
      channel rightslist ids =
      local behavior flags   = %x0
      expandchannel          =
      notificationchannel    =
      dispositionchannel     =
      tlsswitchchannel       =
      backward channel       = tcp_local                      
      unique identifier      = [email protected]
      header forward address = [email protected]  (route (TCP-DAEMON,TCP-DAEMON)) (host xyz.com)
      header reverse address = [email protected]
      envelope forw address  = [email protected]  (route (TCP-DAEMON,TCP-DAEMON)) (host xyz.com)
      envelope rev address   = [email protected]  (route (TCP-DAEMON,TCP-DAEMON)) (host xyz.com)
      name                   =
      mbox                   = bhanu.prasad
    Extracted address action list:
        [email protected]
    Extracted 733 address action list:
        [email protected]
    Address list expansion:
    *** Debug output from alias expansion:
    17:09:37.76: Inner expand, level = 0, mailbox = [email protected]
    17:09:37.76: Rewriting:  Mbox = "bhanu.prasad", host = "xyz.com", domain = "$*", literal = "", tag = ""
    17:09:37.76: Rewrite: "$*", position 0, hash table -
    17:09:37.76:   Found: "$A$E$F$U%[email protected]"
    17:09:37.76:   Match, pattern = "xyz.com", current = "(*domaincheck*)"
    17:09:37.76:     old state = not checked.
    17:09:37.76:     Domain check on xyz.com.
    17:09:37.77:     Could not add domain result 0 to cache for xyz.com.
    17:09:37.77:     new state = fail pending.
    17:09:37.77:   Rewrite failed due to prechannel mismatch.
    17:09:37.77: Rewrite: "$*", position 1, hash table -
    17:09:37.77:   Failed.
    17:09:37.77: Rewrite: "$*", position 0, rewrite database -
    17:09:37.77:   Failed
    17:09:37.77: Rewriting:  Mbox = "bhanu.prasad", host = "relianceada", domain = "xyz.com", literal = "", tag = ""
    17:09:37.77: Rewrite: "xyz.com", position 0, hash table -
    17:09:37.77:   Failed.
    17:09:37.79: Rewrite: "xyz.com", position 0, rewrite database -
    17:09:37.79:   Failed
    17:09:37.79: Rewriting:  Mbox = "bhanu.prasad", host = "relianceada", domain = ".com", literal = "", tag = ""
    17:09:37.79: Rewrite: "*.com", position 0, hash table -
    17:09:37.79:   Failed
    17:09:37.79: Rewrite: ".com", position 0, hash table -
    17:09:37.79:   Found: "$U%$H$D@TCP-DAEMON"
    17:09:37.79:   New mailbox: "bhanu.prasad".
    17:09:37.79:   New host: "xyz.com".
    17:09:37.79:   New route: "TCP-DAEMON".
    17:09:37.80:   New channel system: "TCP-DAEMON".
    17:09:37.80: Looking up host "TCP-DAEMON".
    17:09:37.80:   - found on channel tcp_local                      
    -13 expansion total.
    *** Debug output from submitting an envelope address:
    17:09:37.80: mmc_wadr(0x0017ae68,'[email protected]','[email protected]') called.
    17:09:37.80: Copy estimate before address addition is 1
    17:09:37.80:     Parsing address [email protected]
    17:09:37.80: Rewriting:  Mbox = "bhanu.prasad", host = "xyz.com", domain = "$*", literal = "", tag = ""
    17:09:37.80: Rewrite: "$*", position 0, hash table -
    17:09:37.81:   Found: "$A$E$F$U%[email protected]"
    17:09:37.81:   Match, pattern = "xyz.com", current = "(*domaincheck*)"
    17:09:37.81:     old state = not checked.
    17:09:37.81:     Domain check on xyz.com.
    17:09:37.81:     Could not add domain result 0 to cache for xyz.com.
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    17:09:37.83: Rewrite: "$*", position 0, rewrite database -
    17:09:37.83:   Failed
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    17:09:37.83:   Failed.
    17:09:37.83: Rewrite: "xyz.com", position 0, rewrite database -
    17:09:37.83:   Failed
    17:09:37.83: Rewriting:  Mbox = "bhanu.prasad", host = "relianceada", domain = "
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    17:09:37.84:   Failed
    17:09:37.84: Rewrite: ".com", position 0, hash table -
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    Select your AppleID account
    Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
    Then uncheck the "Enable this account" setting
    And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
    To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble.  If it's green then you are using SMS.

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