Not authorized to play protected movies

So I have a APPLE 30" CINEMA display and a late 2008 MacBook Pro. NO third party equipment. I download a HD movie from APPLE iTunes. I get this message:
"This movie cannot be played because a display that is not authorized to play protected movies is connected."
Apple, you are pathetic and your HD content is BS.

It may not be of much help or consolation but you can read about the HDCP issue at this link: iLounge - iTunes Store HD Movies Don’t Play on My Monitor: Solutions
Quote "If you’re using a relatively new Mac, specifically one with a Mini DisplayPort connector, and trying to play iTunes Store HD movies through any external monitor other than Apple’s recently-released 24" LED Cinema Display, you’re most likely out of luck. Click on the video and iTunes will give you an error message: “This movie cannot be played because a display that is not authorized to play protected movies is connected. Try disconnecting any displays that are not HDCP authorized.”........
The reasons for this error message are simple: Apple has started to support HDCP, “high-bandwidth digital content protection,” an Intel-developed way to stop high-definition videos from being played on older, less secure receiving devices."

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I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???

I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???

I had exact same problem and I have found a way to get round out!!!! Easy!
So the reason it doesn't allow it to play is for security to stop piracy etc.
Plug in the cable and VGA and aux cable and get everything set up so you are looking at the home screen.
1) select Videos
2) selected the film you want to watch
3) click the little play button
4) it will then come up with the message saying it can't play protected films blah blah blah
5) WITHOUT clicking ok double tap the home button to bring up the multitasking bar and swipe left to reveal the control panel
6) hold fast forward for a second or two and the movie with continue to play!
Stay in the multi tasking bar with the control panel, The message will stay there but don't worry. Kick back and enjoy your iPad movie on the big screen:)
I'm sure your saying thanks:) it was my pleasure realising I've outsmarted apples little security protection thing lol

IPad 2 to Apple TV: Cannot Play Movie - The Connected Device is not authorized to play protected movies.

I am getting the 'Connected Device is not authorized to play protected movies' message.
Here is my setup:
From the iPad 2 I used iTunes to Rent a movie - Safe House in SD.
I then used Airplay Mirroring to send the movie to my Apple TV.
The Apple TV is connected to a Vizio V0370M HDTV.
According to Vizio all of the HDMI ports have HDCP.
When the movie starts I get this error message on the iPad.
I have used this approach in the past with success.
I rented a couple of episodes of HBO's True Blood and they played just fine on the Vizio through Apple TV.
I believe some were in HD and some SD.
Using the iPad with Airplay Mirroring is a very nice way to send content to the HDTV.
I was hoping I'd be able to do this for anything that is on the iPad.
Is there something wrong with my configuration? Or what I'm trying to do?
Thanks for any help or advice!

I had exact same problem and I have found a way to get round out!!!! Easy!
So the reason it doesn't allow it to play is for security to stop piracy etc.
Plug in the cable and VGA and aux cable and get everything set up so you are looking at the home screen.
1) select Videos
2) selected the film you want to watch
3) click the little play button
4) it will then come up with the message saying it can't play protected films blah blah blah
5) WITHOUT clicking ok double tap the home button to bring up the multitasking bar and swipe left to reveal the control panel
6) hold fast forward for a second or two and the movie with continue to play!
Stay in the multi tasking bar with the control panel, The message will stay there but don't worry. Kick back and enjoy your iPad movie on the big screen:)
I'm sure your saying thanks:) it was my pleasure realising I've outsmarted apples little security protection thing lol

HT204291 All of sudden apple tv will not play my tv shows/movies on itunes. It says "The connected display is not authorized to play protected movies."...

All of sudden apple tv will not play my tv shows/movies on itunes. It says "The connected display is not authorized to play protected movies.
Can anyone help I have just bought alot of movies and tv shows and want to watch them with my family not just on my ipad!!!
Not sure why this has just started happening. have been using apple tv with my ipad for months and now it comes up with this error...
THanks

Firstly restart the AppleTV, secondly check the HDMI lead and if possible swap for another or another HDMI input - sounds as though AppleTV thinks the TV is not HDCP capable.
AC

Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.

Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.

In a different post, you asked:
Phase10117 wrote:
So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from. This doesn't set very well me. U should b able to your purchase movies from your cloud. Is apple working on this resolution?
There is no resolution needed, as this is not a problem.
I am saying not the device, but the Apple ID is what needs to be the same, unless the movie is rented.
If the movie is rented, it can only reside on one device at a time. But from your error message above, I don't think that is your situation.
Your error message suggests a different Apple ID purchased the movie. If you want to see it, you must use your computer's iTunes, go to Store > Authorize This Account in the iTunes menu on your computer, and have that purchaser sign in with their Apple ID and password, then sync your iPad to that computer.

Movies on iPhone 6 plus won't play on my tv with the adapter. Device not allowed to play protected movies. It worked before the update

I Just tried to play a movie off of my iPhone 6 plus ios 8.1 on my tv using the hdmi adapter, the movie plays for about 2 secs and then tells me the device is not authorized to play protected movies.. I have power rebooted my phone closed everything out and it stil isn't working.. I can do anything else like view web pages and Netflix just not purchased movies from iTunes.. Oh and it worked before the update I used it several times..

Mr Ram,
There is a group of Quicktime specialists in Apple.com ⇒ Support ⇒ Discussions ⇒ Quicktime .
The more data you give us, the easier it is to help us help you to diagnose your problem. Your disk space would be very useful. Contrary to some, I advocate iDefrag to assist VLC and MPlayer, which you were a little hard on.
GNU/Linux's free offerings
MPlayer was developed a decade ago, and I prefer it for viewing DVDs (for 'DVD Player') seems too dark. VLC (legally) copies many CRM-protected DVDs of yours, so you can play only the burned copy. When I'm having a problem playing a DVD, the VLC log tells me all: only perfect DVDs play well on VLC.
There are two ways of viewing everything.
Streaming MPEG-4
+H.264/MPEG-4 AVC+ is a fancy codec based upon MPEG-4: it requires a powerful processor to de-compress it. I watched an MPEG-4 movie from a G3 iBook in 2005. It played flawlessly.
Your Problem
Quicktime 7.X applications can not play +H.264/MPEG-4 AVC+ streams. It was a bug Apple never fixed. Frames are dropped because H.264 is so slow that it requires special hardware. You, I'm sad to say, don't have it.
To quote the Wikipedia on Quicktime: 'QuickTime 7 lacks support for H.264's Sample Aspect Ratio .[67] QuickTime X does not have this limitation; many Apple products (such as iTunes and Apple TV) still use the older QuickTime 7 engine.'
My Quicktime Pro on a PPC PowerBook is 7.6.4. You can either use a Linux transplant or upgrade to Quicktime X. Those more familiar with Macs may have better ideas for you.
My best,
Bruce

My apple tv it is not authorized to play a movie that I received as a gift from the itunes store. It plays on my G5 but after downloading to apple tv, when I try to play the movie, i get an error message that says the apple tv not authorized to play it

When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).

Welcome to the Apple Community.
If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem.

ATv1 not authorized to play this movie.

I boought and downloaded tin-tin with my mbpro and sync'd it to my atv1 but it says it is not authorized to play this movie. What can I do?

Wow! Thanks AC! That did the trick! Sure is some wierd SW stuff going on in the background.
Apple's official reply was less than satisfying. As you can read below, they basically said the problem was with my ATV and not iTunes, so they would not offer any help other than direct me a fee based service or the open discussion forums. Clearly, the problem WAS with iTunes as it was their movie that came down funny.
Apple's reply to my request for help from iTunes Support:
Welcome to iTunes Store Customer Support. My name is XXXXX and I am glad to help you today.
I understand that the movie "The Vow" is unable to play on your Apple TV as you are receiving it is not authorized. I know you must be eager to have this issue resolved and resolving your issue is important to me.
I am extremely sorry to say this that your request for assistance has reached iTunes Store Customer Support, which answers questions about billing, customer accounts, downloading purchases, and iTunes Store content. Although this team does not offer technical support for Apple TV. I'm happy to guide you to some Apple resources that should help.
You can get lots of useful information on our Apple TV support pages, which are packed with instructions to help you use Apple TV and resolve issues:
http://www.apple.com/support/appletv
In Apple's public discussion forums you can read questions and answers provided by experienced users. You can also post questions of your own. Click the Apple TV folder on the Apple Discussions webpage under Digital Life:
https://discussions.apple.com/community/appletv/appletv
You may call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case. To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html
Another option is to describe your issue on our website. After you have described the issue on our website, you can arrange for an Apple Advisor to call you. You can receive a phone call now or you can make an appointment to have an Apple Advisor call you at a more convenient time. To explore this option, please visit Express Lane:
https://expresslane.apple.com/
Certain Express Lane Support options are only free during your Apple hardware product's complimentary support period or with an AppleCare Protection Plan.
If you have any further questions, feel free to contact us and we will be happy to assist you.
Have a nice day!
Sincerely,
XXXX
iTunes Store Customer Support

Not Authorized to Play Rented Movies

After jumping through many hoops to get my ATV to sync to my iTunes for music and photos, and finally succeeding, I sat down in front of my TV and rented my first movie. Download, etc., all seemed quite normal, but when I clicked on "Play", all I got was a "This ATV not authorized to play this movie".
What in the world am I doing wrong?

Before you syn ATV and MAC/PC, you have login into your iTune acount, that will solve it.
tc

HT203167 iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

In iTunes from the Store menu select Authorize This Computer.
Read here > http://support.apple.com/kb/HT1420
Not for iTunes 11: Press Alt to show the Menu Bar
Hope that helps

Apple TV not authorized to play rented movie

My Apple TV and movie rental experience has been hellacious!!
So now, the movie I rented from my iMac is finally in my rented movie list on my Apple TV (after struggling to figure out that you can't watch a rented movie while Apple TV is synching???). However when I attempt to play it, I receive the message "Apple TV is not authorized to play this content". I'm not sure how it's even possible that the movie would be on my Apple TV but not playable!!
This is the problem with DRM: it takes down too many legitimate users. And Apple has seriously bungled the whole movie rental thing.
HOW HARD IS IT TO LET PEOPLE WATCH MOVIES THAT THEY HAVE PAID TO VIEW?????

patrick breitenbach wrote:
This is the problem with DRM: it takes down too many legitimate users. And Apple has seriously bungled the whole movie rental thing.
HOW HARD IS IT TO LET PEOPLE WATCH MOVIES THAT THEY HAVE PAID TO VIEW?????
Entirely agree, a few months back I had to rebuild my whole iTunes library from scratch as part of 'troubleshooting' a similar authorisation issue, and none of the steps in the help page actually helped!
Then strangely one day the problem files just played - I have a sneaking suspicion that sometimes Apple's authorisation servers play up or are unavailable as having jumped through hoops as instructed I simply had a library that had lost all custom tags/thumbnails added to my own non-iTunes store content and still couldn't play the problem files.....then one day they just worked.
AC

Not authorized to play purchased movies but can play purchased music.

I got a "This computer is not authorized to play (movie)" after downloading a movie from the iTunes store. I checked other movies and got the same message. BUT all purchase music plays just fine. I followed the recommended fixes: deauthorized the computer; removed all authorized accounts; removed the SC info folder. But I still get "This computer is not authorized to play (movie)" message just for the movies.
iTunes 10.6.1
Thanks!

I still get a gray screen with no picture or sound for downloaded movies in iTunes 10.6.1 in Mac OSX 10.5.8 on a G4 1.67 MHz Powerbook. BUT if I boot the Powerbook in Mac OSX 10.4.11 and use iTunes 9.2.1, the movies work.
After explaining the problem to a knowledgeable person, she suspects the "codec" has been changed in iTunes 10.6.1 so as to run on Intel. Only suggestion she gave was to downgrade iTunes. Any suggestions to find iTunes 9?

'This content is not authorized' issue playing back Movies on an iPad

When my son tries to play a movie purchased from iTunes he sees, "Cannot Open: This content is not authorized." The movie was purchased on our home computer using my iTunes account and he's logged in under my credentials for Home Sharing, but all legally purchased content throws up this warning. Is there a work around?

I have this exact issue. I am running 7.1.1 and it all worked perfectly when just running 7.0 back in February. I have the problem on both my iPhone 4 and my iPad mini (1G). The content I have imported myself from DVD's works fine. The only content that doesn't work is what I purchased on iTunes. Movies, and TV shows, SD and HD. Nothing purchased works. It comes up as "Cannot Open: This content is not authorised." I've checked. I am logged in with the correct iTunes account for home sharing on both the iDevices and the Macbook. I am running the latest iTunes and iOS versions... w. t. f.
I have airvideo and have used it. I would prefer if this worked as advertised as it did mere months ago.
Things haven't changed on my tablets except for the upgrades...

Every time i try to play movie, i get not authorized to play MY movies on MY itunes, help.

need to authorize my movies to play on my itunes on my computer and that doesn't work. says i'm already authorized, I know that. APPLE, DON'T YOU CARE ABOUT THE PRODUCT YOU PUT OUT THERE. I BUY YOUR PRODUCTS SO I CAN BE TOTALLY FRUSTRATED!!!!!!!!!!

Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.

I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.

I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.

Annoying isn't it.
This seems to have started at the end of October and may be some kind of 'authorisation expiry' on the original unit that needs updating.
Solution include:
Purchase something on the AppleTV1 itself with DRM (a free TV Show episode might be an idea if yiou can find one).
Remove the connection to itunes by removing the iTunes library from AppleTV's Computers>Settings menu, then add it back again.
Remember this will wipe synced content from the AppleTV if AppleTV1 is syncing (My Movies/TV Shows etc) as opposed to streaming (My Shared Movies etc) from that itunes library. In theory direct purchases on AppleTV that have never transferred to itunes might survive the 'wipe for a clean slate for a new sync' process that happens when you remove a sync library but don't risk it and right click on the AppleTV Device in itunes, choose Transfer Purchases if there are any prior to resetting the AppleTV Computers entry and readding the library. If AppleTV is streaming only it's very quick to remove the libarry and re-add it as there's nothing to sync when you re-establish the connection - it works I've done it. Purchasing a protected music video on my other AppleTV1 which was synced also worked.
Good luck
AC

Not authorized to play protected movies

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