Not authorized to play purchased movies but can play purchased music.

I got a "This computer is not authorized to play (movie)" after downloading a movie from the iTunes store. I checked other movies and got the same message. BUT all purchase music plays just fine. I followed the recommended fixes: deauthorized the computer; removed all authorized accounts; removed the SC info folder. But I still get "This computer is not authorized to play (movie)" message just for the movies.
iTunes 10.6.1
Thanks!

I still get a gray screen with no picture or sound for downloaded movies in iTunes 10.6.1 in Mac OSX 10.5.8 on a G4 1.67 MHz Powerbook. BUT if I boot the Powerbook in Mac OSX 10.4.11 and use iTunes 9.2.1, the movies work.
After explaining the problem to a knowledgeable person, she suspects the "codec" has been changed in iTunes 10.6.1 so as to run on Intel. Only suggestion she gave was to downgrade iTunes. Any suggestions to find iTunes 9?

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Computer not authorized to play this music message

This problem has just started to occur. I get a message that says, "this computer is not authorized to play purchased music" when I try to do a slide show. I then authorize it, but I still can't get the music that I have purchased to play.

riverhawk:
You'll have to go into iTunes and reauthorize those tracks you've purchased from the iTunes store. If you need more info on how, post your question in the iTunes forum.
Do you Twango?

Not authorized to play my music

I just bought some music through itunes and now it won't let me sync my ipod with my library. It says I am not authorized to play it on this computer. Please help. ****** that I can't put the music I bought on my ipod.

Have you authourized your computer with the right account?

HT1420 I have "authorized" my new computer--still not authorized to play itunes music associated with old apple id

I have "authorized" my new computer in itunes to play and sync old itunes library. However, not all songs can be played due to a continuing authority problem. Apparently, these old songs are associated with a old user apply id--and old--no longer accessible email address. What can I do to associate music (which I paid for) on an old outdated apple id to my current apple id? Thank you!

Copy it from the other computer or from your backup copy of your other computer.

Why is my macbook pro not authorized to play my itunes music nor accepting my mobileme account info?

I loaded my music on my iPhone 4 (which plays just fine from there) but when it syncs to my macbook pro it says this computer is not authorized to play my music. To authorize this computer it asks me to log into MobileMe (for which I know both the email and password and can log into in another screen) but it says it does not recognize my account, password or any security questions. Any help in getting the so-called integrated MobileMe/Apple system to recognize each other so I can play my music on all of my devices????

Try resetting your Apple ID password.
Apple - My Apple ID

This computer is not authorized to play or burn...

I just installed Windows XP in my computer and I downloaded music from Apple store. When I try to sync my iPod, it says that I am not authorized to play the music. I can't even seem to burn it into a CD. Does anybody know what I need to do? Thanks.

Choose Authorize Computer from the Store menu in iTunes, or play one of the purchased songs on your computer; after providing your account details, you should now be able to transfer the music to your iPod.
(19670)

Not authorized to play on my computer

I recently had to format my PC but backed up all of my iTunes music. When reinstalling iTunes and trying to play my songs its telling me that I am not authorized to play the music. I can let up to 5 computers listen to my library but I shouldnt have to since this is the same computer, same OS and same Windows XP CD Key.
Anyone know how I can go about not having to authorize each one of my songs for the same computer Ive been using for years?

You should be able to authorize the computer in general under ... advanced, I believe. It will be literally called "Authorize Computer" as a menu item.
Sadly, it shouldn't be called "Authorize Computer" -- it should be called "Authorize this iTunes installation". I do not know of a way of retroactivly unauthorizing a computer or of making it recognize it is an already-authorized computer. However, once a year, you can deauthorize all prior authorized computers.

I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.

I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.

Annoying isn't it.
This seems to have started at the end of October and may be some kind of 'authorisation expiry' on the original unit that needs updating.
Solution include:
Purchase something on the AppleTV1 itself with DRM (a free TV Show episode might be an idea if yiou can find one).
Remove the connection to itunes by removing the iTunes library from AppleTV's Computers>Settings menu, then add it back again.
Remember this will wipe synced content from the AppleTV if AppleTV1 is syncing (My Movies/TV Shows etc) as opposed to streaming (My Shared Movies etc) from that itunes library. In theory direct purchases on AppleTV that have never transferred to itunes might survive the 'wipe for a clean slate for a new sync' process that happens when you remove a sync library but don't risk it and right click on the AppleTV Device in itunes, choose Transfer Purchases if there are any prior to resetting the AppleTV Computers entry and readding the library. If AppleTV is streaming only it's very quick to remove the libarry and re-add it as there's nothing to sync when you re-establish the connection - it works I've done it. Purchasing a protected music video on my other AppleTV1 which was synced also worked.
Good luck
AC

I can't play a video I purchased on iPad through my AppleTV. ATV says it is not authorized to play that video. All other videos play fine via airplay. Help.

I recently purchased a movie on my iPad. I can't sync the movie to any of my computers. I can play the video on my iPad(1) but can not play it through my AppleTV(2) via AirPlay. All other videos on my iPad, play fine. Any suggestions?

Yes, I've done this. Even signed in and out and went through and disconnected and reconnected all related devices. All other video works over air play, but still comes up with apptv not authorized to play this content for this one video.

I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???

I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???

I had exact same problem and I have found a way to get round out!!!! Easy!
So the reason it doesn't allow it to play is for security to stop piracy etc.
Plug in the cable and VGA and aux cable and get everything set up so you are looking at the home screen.
1) select Videos
2) selected the film you want to watch
3) click the little play button
4) it will then come up with the message saying it can't play protected films blah blah blah
5) WITHOUT clicking ok double tap the home button to bring up the multitasking bar and swipe left to reveal the control panel
6) hold fast forward for a second or two and the movie with continue to play!
Stay in the multi tasking bar with the control panel, The message will stay there but don't worry. Kick back and enjoy your iPad movie on the big screen:)
I'm sure your saying thanks:) it was my pleasure realising I've outsmarted apples little security protection thing lol

My apple tv it is not authorized to play a movie that I received as a gift from the itunes store. It plays on my G5 but after downloading to apple tv, when I try to play the movie, i get an error message that says the apple tv not authorized to play it

When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).

Welcome to the Apple Community.
If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem.

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

My macbook pro is already authorized, but a purchased song from iTunes keeps stating that my computer is not authorized to play it. I enter my apple ID and password, upon which a window confirms that my computer is already authorized. Yet the song still w

My macbook pro is already authorized, but a purchased song from iTunes keeps stating that my computer is not authorized to play it. I enter my apple ID and password, upon which a window confirms that my computer is already authorized. Yet the song still won't play and continues to state that my computer is not authorized.

If you live in a country in which you are allowed to re-download purchased music delete the track from the library and the HDD and re-download it.

HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

Not authorized to play purchased movies but can play purchased music.

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